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“What a pleasure!”

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University Plaza Hotel and Convention Center
Ranked #17 of 49 Hotels in Springfield
GreenLeadersBronze level
Joplin
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“What a pleasure!”
Reviewed December 12, 2012

We enjoyed a beautiful, clean, quiet & comfortable room with a king-size bed. There was plenty of room for us to relax without having to jostle luggage around. The bed was so comfortable that we were surprised how well we slept - like being at home in our own bed. Housekeeping staff was efficient and courteous. The breakfast bar was AMAZING with a large selection to choose from each day. We looked forward to relaxing with a cocktail in the spacious foyer/lobby area after conference meetings each day & took advantage of checking emails from the quiet & convenience of the business center. It was easier on our budget with the special room rates for conference attendees, otherwise, the price of our room would have been more than we would have preferred to pay. However, overall it was a great experience & we'd recommend it to family & friends.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SnowBaby5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review, December 13, 2012
We are so delighted that you had a wonderful experience during your conference with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service.

Thank you again for your stay and your kind words, we look forward to welcoming you back to the hotel soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (195)
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English first
Hot Springs, Arkansas
Level 6 Contributor
362 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed December 12, 2012 via mobile

The rooms, beds, TVs, are border line luxury. What's not to like? The breakfast bar rivals many local restaurants with plenty oh hot eggs, sausage, potatoes and bacon just the beginning. If you love the whirlpool at the end of the day, stay in your comfortable room. The whirlpool is among the worst I've seen. Aside from that, this is a good choice for Springfield.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review, December 12, 2012
Thank you for the wonderful comments and rating! Sounds like everything you experienced was all around fabulous - and we could not be happier for you to share that. We are addressing your concerns about the whirlpool and will have that corrected right away!

By the sounds of your review, you will be visiting again - we look forward it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 6 Contributor
166 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed December 11, 2012

We stayed here for a long weekend to visit family and enjoyed it. The continental breakfast was very good and had many choices. The Terrace Grill was also good, and the server was wonderful. Our kids used the indoor pool, which was barely used, and they loved it. Our king sized room was big (in comparison to other hotels we've stayed), and we had plenty of room for our family of 5. My only complaint would be that the flimsy blankets they provide are not warm enough. We had to request more blankets for our second night, and the staff obviously questioned why we needed them but seemed sympathetic when we explained. We would definitely stay here again.

Room Tip: I would suggest a king size room. They are bigger (in size) than the double rooms and have a pullou...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank savvytravelmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review, December 12, 2012
We are so delighted that you had a wonderful experience with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service.

Thank you again for your stay and we look forward to welcoming you back to the hotel soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wildwood, MO
Level 5 Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 4, 2012

My husband and I have stayed at University Plaza several times and have never been disappointed. The rooms are clean, the beds are comfortable, and the staff is friendly and always ready to answer our questions. The water pressure in the shower is very good, most times I am disappointed at hotels with this and it can be very frustrating. There is a great restaurant within walking distance of the hotel, wonderful pizza. There is a drug store also within walking distance.

Room Tip: I have stayed on a few different floors and I can honestly say the rooms are all pretty comparable.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Terri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review, December 5, 2012
Thank you for the wonderful comments and rating! Sounds like everything you experienced from the room to the Location was all around fabulous - and we could not be happier for you to share that.

By the sounds of your review title, you will be visiting again - we look forward it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Level 6 Contributor
279 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed December 2, 2012 via mobile

I stayed here with a group. We received good service. The rooms are nice sized and clean. The beds are comfortable. There is a nice breakfast served each day. The hotel is located centrally and close to,the downtown and ball park. I can easily recommend this hotel to others.

Stayed November 2012, traveled on business
Helpful?
3 Thank Kemper07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review, December 3, 2012
We do hope that you will find your way back to Springfield and to the University Plaza Hotel and Convention Center sometime soon. Thank you very much for your review which mentions our convenient proximity to the Downtown Entertainment District and ballpark with its many dining and entertainment options.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level 4 Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 30, 2012

My husband and I stayed here for a weekend convention and had a good experience. Our bed was fairly comfortable, but the pillows could have been better (and bigger.) The room was clean and updated and a good size for the money. The breakfast was probably one of the best buffets I've EVER had in a hotel. Fresh fruit, yogurt, sausage, bacon, muffins, donuts, and good scrambled eggs! I know, it's pretty hard to find good eggs on a buffet. I usually avoid them! Also the usual things including cold cereals, breads, etc. I liked having a selection of fruit juices and good coffee. We would return for sure!

Room Tip: Ask for a room in a corner or just away from the elevators.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review, December 1, 2012
Thank you so much for your wonderful review and positive rating from your recent convention stay at the University Plaza Hotel and Convention Center! It was our pleasure to host you and we are thrilled to hear that everything from the location, breakfast and the amenities exceeded your expectations.

We look forward to your return in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 6 Contributor
279 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed November 30, 2012

The entrance through massive revolving doors leads into the 9 story tall, sprawling grand lobby, it is awesome. I was greeted with a warm welcome, went through the check-in process in very short order, informed about amenities and in my room within minutes. All very appreciated after a long travel/business day. The convention center is located in the heart of "Old Town" with plenty of sights, shopping and restaurants within walking distance.

The room was well decorated, very comfy bed, flat screen TV, perfect heating/cooling, a great shower, wifi and accessible 120v plug-ins, these are my simple priorities. On this trip I took advantage of the in-door pool, Jacuzzi, work-out room, business center, breakfast buffet and happy hour offerings. Wish I was till there.

Room Tip: My corner room was very quiet, the upper rooms provide a grand view of the metro vista.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Geotreo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhenley9, General Manager at University Plaza Hotel and Convention Center, responded to this review, December 1, 2012
We are so happy that you enjoyed your stay at the University Plaza Hotel Springfield. All of our team members work hard every day to make each guest feels special and by the sounds of your review, we accomplished our goal.

Thank you for taking the time to share your experience with other fellow travelers and we look forward to having you stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about University Plaza Hotel and Convention Center

Property: University Plaza Hotel and Convention Center
Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Official Description (provided by the hotel):
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 
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Also Known As:
University Plaza Hotel Springfield

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