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“8 nights here”

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Holiday Inn Express & Suites - Medical District
Ranked #23 of 49 Hotels in Springfield
Certificate of Excellence
Nowata, Oklahoma
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“8 nights here”
Reviewed September 7, 2012

Everything was new and clean, staff was friendly and helpful. Rooms were large with a fridge and microwave. Bathrooms were a bit awkward with door always being in the way but wasn't a deal breaker. Breakfast was always ready on time and fit our needs with cinnamon rolls, yogurt etc. The beds weren't the best though. I travel with my foam mattress pad because I have back problems so it was comfortable enough but it was shaky. When my husband would move around the whole bed shook which would wake me up. That can be solved by having two queens instead of sharing a king. The front of the hotel faces the highway so if traffic noise bothers you light sleepers, ask for a room on the back of the hotel.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 2005Denise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 reviews from our community

Traveler rating
    136
    49
    8
    2
    5
See reviews for
86
31
6
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago, Illinois
Level 4 Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 6, 2012

Stayed here for one night. The check in staff were lovely and friendly. Because we are priority members they offered us a bottle of water each which was a nice little touch. Room was fine. Sheets were a little uncomfortable though. We took our own pillows so can't comment on them. Breakfast was fair, scrambled eggs, biscuits and gravy, sausage patty, cinnamon rolls, bagels, packaged Oats, boiled eggs, banana's and yoghurt. The breakfast lady was very nice and everything was clean and plentiful. Even the check out girl was nice. I would recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank littlegypsyau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Level 4 Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 25, 2012

I would rate 4.5 stars. Spacious two queen bedroom with fridge, microwave, and coffee maker; I also had a loveseat and extra chair. The Wifi was spotty during my evening Skype video chat. The flat screen (smaller than 42" ?) has a decent number of HD channels; I would hope for all HD channels. The feel of the hotel and room is fresh and new. They make an effort to have the lobby smell nice. The bathroom was very clean and looked new and shiny. The "fresh" factor is nice throughout. Bed is comfy. I was on the second floor away from elevator; it was quiet. The computer and printer in the business corner in the lobby worked fantastic (they are new-ish and well maintained). They run a tight ship here. Staff is friendly and professional. Check-in was easy. Easy access to highway. About $130 for the night. The quality of the room and hotel make this a great value. I would definitely stay here again.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review, August 30, 2012
I wanted to let you know you response and comments are greatly appreciated! We always want to hear from our guests not only the great things but the areas we can potentially improve upon. We do have a great crew here at the Holiday Inn Express & Suites and most have been with the hotel quite some time now! We strive to make our guests feel at home and welcomed.
Please come again soon!

Sincerely,

Pam Prentice, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, Pa
Level 5 Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 16, 2012

This hotel is just plain fabulous...Excellent rooms, friendly staff, great location...You will not be disappointed...We have stayed in very few places that were as nice or better and we travel often...Free wireless internet, easy parking, quick check-in...It doesn't get any better than this place.

Room Tip: The king bed rooms with sleep sofa are extremely roomy.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ernie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plp50, General Manager at Holiday Inn Express & Suites - Medical District, responded to this review, August 30, 2012
I must apologize for the late response to your kind words and compliments to our hotel and the staff! It is our goal to ensure each and every guest has a fabulous stay. We want to meet and exceed their expectations whenever possible. We look forward to having you return to our hotel whenever you are in the area again! Thank you!

Sincerely,

Pam Prentice, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 6, 2012

rooms are spacious, quiet and pristine. air conditioner is comforting and quiet as well. broadmoor service at the hie springfield. the best hie for my family! we never experienced a hie at this caliber of service and overall fantastic satisfaction.

  • Stayed August 2012
    • Value
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Helpful?
Thank turningtires
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 1, 2012

We were visiting family in Springfield, MO and chose the Holiday Inn Express due to it's high rating as the #1 hotel in Springfield and the great reviews. We were not disappointed! It was wonderful and felt so comfortable like a home away from home. It was nice and clean and always looked wonderful. The room was cool and quiet and so clean and comfortable. The beds and pillows were so comfy and we slept great. That is a big deal for me. The pool area was nice and clean and so was the exercise room. The breakfast was always good and the wonderful people there kept everything fresh and filled up no matter what time it was. I want to mention some of the wonderful people that made our vacation extra special by being so nice and going the extra mile...Taleah...she went above and beyond to help make our choice an easy one. Sabrina was so so nice and friendly and also made a huge difference. Ken was super sweet as well as Sheila. Housekeeping people were great also and very friendly.
There is everything you need close by also and all was easy to find. We will stay here again when we are in Springfield. Thank you!!

Room Tip: Love the 4th floor!
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  • Stayed July 2012, traveled with family
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Helpful?
2 Thank Iowa411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laramie, Wyoming
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 2, 2012

Traveling with an older relative so I requested a first floor room - request granted.
We did not want to go out to eat so we purchased a hamburger from the hotel market freezer- asked if any ketchup. Desk staff said apologetically no. We went back to our spacious room to use the microwave. Desk staff called us that she had found us some ketchup packets! What wonderful service!

We will certainly stay here again and will recommend this hotel!!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjch77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites - Medical District

Property: Holiday Inn Express & Suites - Medical District
Address: 310 E Monastery, Springfield, MO 65810-2796
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Springfield
#13 Romantic Hotel in Springfield
#21 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express & Suites - Medical District 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites - Medical District Hotel Springfield
Holiday Inn Express And Suites - Medical District
Comfort Suites Springfield
Springfield Comfort Suites

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