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“Great Holiday Inn Express” 5 of 5 bubbles
Review of Holiday Inn Express and Suites Springfield - Downtown

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Holiday Inn Express and Suites Springfield - Downtown
Ranked #22 of 49 Hotels in Springfield
Certificate of Excellence
GreenLeadersBronze level
Birmingham, Alabama
Level Contributor
97 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great Holiday Inn Express”
5 of 5 bubbles Reviewed April 28, 2009

This is a great Holiday Inn Express!

The hotel is in great shape and all the common areas are very well decorated.

I stayed in a king room and the furnishing were like new. The room was clean and comfortable. The hard-wired Internet service worked very well.

The breakfast room was spacious and the food was good.

I would highly recommend this Holiday Inn Express

  • Stayed April 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BhamBuddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review, May 9, 2016
On behalf of the entire team, thank you for your positive comments regarding your stay at the Holiday Inn Express and Suites Downtown. We are so humbled by your feedback and we truly value your loyalty!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

260 reviews from our community

Traveler rating
    145
    64
    40
    9
    2
See reviews for
74
54
11
80
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Branson, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 10, 2008

My husband and I recently celebrated our 27 anniversary. We live in Branson, but could not go far due to work obligations. On a recommendation from a friend I booked at the Holiday Inn Express, just needing a place to sleep after dinner and gathering with friends. We were expecting a nice clean room, but were pleasantly suprised when we arrived. The lobby alone is wonderfully decorated and very pleasing. The check in process was quick and easy. Our room was very spacious with a king bed and also a sitting area with a sofa and a mini kitchen. I'm not sure how long this property has been here, but it appears to be new. The bed was wonderfully comfortable and again the decor was top notch. Usually with hotels rooms you check in, drop off your things and go out to explore or head to whatever plans you may have. I just wanted to hang out in the room. Next time we head to Springfield for the night we will definately stay here.

  • Liked — Comfortable rooms
  • Disliked — N/A
  • Stayed September 2005, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Traveler2022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review, May 9, 2016
On behalf of the entire team, thank you for your positive comments regarding your stay at the Holiday Inn Express and Suites Downtown. We are so humbled by your feedback and we truly value your loyalty!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 23, 2008

I was thoroughly impressed with this hotel. Very comfortable beds, soft and hard pillows to choose from and great hot and cold choices for the free breakfast. I stayed at a lot of 5 star hotels and have had worse in all three categories. Very close to the ball park but not very close to downtown where all the restaurants and nightlife is located. Given the sparse area, it's a decent location. I do love the marble counter tops and tables and free internet is a definite plus.

  • Liked — Great bed, pillows and breakfast
  • Disliked — Location to nightlife
  • Stayed July 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank wangman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review, May 9, 2016
On behalf of the entire team, thank you for your positive comments regarding your stay at the Holiday Inn Express and Suites Downtown. We are so humbled by your feedback and we truly value your loyalty!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 12, 2008

This hotel is fantastic! Whatever you think of when you think of a Holiday Inn Express, bump it up a notch. It's a newer property and the lobby is done in a Frank Lloyd Wright style. It's a Hammons Hotel property and Hammons is one of the wealthiest men in Springfield, with hotels all over the country. This one just happens to be a block from his headquarters and I've heard it said that he spent more on this property than he probably should have. I stay here monthly for business and the staff is always friendly and the rooms are always neat and clean. It's across the street from the Cardinals minor league stadium and not far from some decent independent restaurants in downtown Springfield, as well as close to Missouri State University. There is a Walgreens, Steak n Shake, Chipotle and a grocery store at the closest intersection.

  • Liked — Cleanliness
  • Disliked — lights in the bathroom are REALLY bright (is it possible that's a bad thing?)
  • Stayed March 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Fango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review, May 9, 2016
On behalf of the entire team, thank you for your positive comments regarding your stay at the Holiday Inn Express and Suites Downtown. We are so humbled by your feedback and we truly value your loyalty!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 4, 2008

We had an event to attend in Springfield, so I reasearched hotels, and based upon the reviews, this is the one I chose.

I'm so glad I did.

This was a very nice hotel. Good location and very clean.

The rooms are very large and very well decorated. The room was better than some high end hotels we have stayed at before. Bathroom was also very clean and well decorated.

Also, beds were so nice. Very comfortable.

The only downside (and it's a small one) is that the doors and walls seemed a little thin. The people next to us decided to get up at the crack of dawn and keep their door propped open with the deadbolt. They kept letting it slam against the doorframe everyime they came in or left. Sounded like it was right in my ear. Also, could hear kids running up and down the halls above us (we were on the 1st floor). But, I think a lot of hotels are like that, so everything else more than made up for that. (besides, the people beside us could have tried to be more considerate and it wouldn't have been a problem)

I would definitely recommend this hotel, and we will stay there again next time we are in Springfield.

  • Liked — Nice, clean rooms, comfortable beds!
  • Disliked — liked everything
  • Stayed May 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
2 Thank rinnys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Holiday Inn Express and Suites Springfield - Downtown, responded to this review, May 9, 2016
On behalf of the entire team, thank you for your positive comments regarding your stay at the Holiday Inn Express and Suites Downtown. We are so humbled by your feedback and we truly value your loyalty!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MO
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 18, 2008

We have stayed several times at this location, both during busy seasons and off seasons and the service remains consistently above average to excellent. There are the obvious reasons for staying at this location, not limited to the beautiful, peaceful decor and upkeep of common areas, the larger than average rooms which are kept clean and updated, the amenities including a free breakfast in a beautiful, relaxing breakfast area and of course close proximity to Walgreens, MSU and several eateries. (The only improvement would be queen beds rather than the full size currently used.) As nice as these comforts can be, they will mean nothing if your stay is dampened by poor management or apathetic employees. This is where this facility really shines. Always friendly, always professional, the staff will quickly respond to any need. After a recent stay, I discovered that I had left my eyeglasses. One phone call to the hotel resulted in them locating and promptly mailing my glasses back to me. I might add they were carefully packaged and secured better than most items you pay to have shipped. Even more refreshing than crisp linens and a great bed is a competent staff willing to go the extra mile.

  • Liked — Service, rooms
  • Disliked — Full size rather than Queen beds
  • Stayed January 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Lisa62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaverton, Oregon
Level Contributor
245 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
5 of 5 bubbles Reviewed November 14, 2007

Wow--I was stunned at how beautiful this hotel is when I first walked. Gorgeous lobby and wonderfully colored decor. The room I got was modern in every respect, tastefully decorated, clean, great comfortable bed--wonderful in every respect. I stay at HIE's all around the country, and this is the best one hands down I have ever stayed at. To me, it's like a very modern European or Australian independent boutique hotel. I wish more were like this! I'll find reasons to go to Springfield just to stay here again!

  • Stayed October 2007, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank hotelreviewer333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express and Suites Springfield - Downtown

Property: Holiday Inn Express and Suites Springfield - Downtown
Address: 1117 E Saint Louis St, Springfield, MO 65806-2527
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Springfield
#9 Green Hotel in Springfield
#18 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Springfield - Downtown 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Springfield, MO. Located in the heart of downtown Springfield, MO on Historic Route 66 with Jordan Valley Park and across from Hammons Baseball Field; home of the Springfield Cardinals. You will be amazed at our convenient locations which is within walking distance to Missouri State University, Shrine Mosque, Drury University, and the U.S. Federal Court House. Located on a few minutes from Bass Pro Outdoor World and Wonders of Wildlife Zooquarium, Kraft/Altria, 3M, Turblex/Siemens, Ozark Technical Community College, O'Reilly Auto Parts, General Council of the Assemblies of God World Headquarters, Mercy Hospital, Cox Hospital and Battlefield Mall. The oversize rooms and suites are tastefully decorated in Mission Style furnishings featuring flat screen TVs, well-lit ergonomic work area, complimentary wireless high speed internet and the SIMPLY SMART Bath experience. Feel at home in the Great Room where you can enjoy our complimentary breakfast or unwind with friends after a long day overlooking the courtyard and pool or checking emails on our complimentary WiFi. Relax and enjoy with our indoor and outdoor hot tub, outdoor pool, fitness center and guest laundry facilities. Most importantly, this hotel features the best staff in Springfield, just waiting to meet you and help create a memorable experience ..Perhaps, you would agree that when in Springfield, the Express is the only SMART place to stay! ... more   less 
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield
Holiday Inn Express Springfield Mo
Springfield Holiday Inn

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