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Best Western Plus Springfield Airport Inn
Ranked #3 of 51 Hotels in Springfield
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 18, 2014

Close to the airport, friendly staff who were helpful. Happen to mention a couple of our pillows needed "refreshing"....they were on it immediately. The room doors are very loud..could do something to muffle the noise.

Stayed: February 2014, traveled with friends
Thank Dreamcatcher2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western Pl... S, Guest Relations Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded February 20, 2014

Thank you for taking time and reviewing your stay. We appreciate you letting us know what you liked and what could be improved on. I hope in the future you will stay with us again.

Thank you,
Crystal Marlay
Front Desk Relations
Best Western Plus Springfield Airport Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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788 - 794 of 855 reviews

Reviewed January 26, 2014

All was just right. No glitches at all. Comfortable. The personnel were very helpful with a couple of requests. The girl in cafeteria was smiling and quick to respond to our needs. If there is only one comment that could be considered as constructive, would be the mediocre quality of the coffee. This is pretty well at both Best Westerns that we stayed at on our trip to Tempe,AZ. If you consider the progression of MacDonalds since they decided to "up " the quality of their coffee to compete with Starbucks.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Marcel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western Pl... S, Guest Relations Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded February 8, 2014

Thank you for taking time to review your experience with us. We are always looking for ways we can improve to keep our guests 100% satisfied. Thank you for the opportunity to earn your business and hope to see you for any travel needs you may have in the future!

Thank you,
Crystal Marlay
Front Desk Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2014

We have found our stays are great for lay overs on our family trips, rooms and lobby clean, a very polite staff, and a good value for the money! We have found only one con: that several guests let room doors slam, possible solution perhaps the installation of softer shutting doors. We have had the pleasure of staying on every floor of the hotel, as we made this a regular stop for 1 to 2 times per years of the last 6 years, and will contunue to do so.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Ronald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western Pl... S, Guest Relations Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded February 8, 2014

Thank you for taking time to review your stay on Trip Advisor. We appreciate your input on what you liked and what we can improve on. I am happy to hear that you have been staying with us for many years and many more yet to come! Again, thank you for your business!

Crystal Marlay
Front Desk Relations
Best Western Plus Springfield Airport Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

I was in a snow storm and the staff took good care of me and found me a room promptly. I was concerned about not having a place and if the cost would be excessive. The hotel represented great value and I would definitely stay at this hotel again when in Springfield.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Best Western
Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western Pl... S, Guest Relations Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded February 8, 2014

Thank you for taking the time to review us on Trip Advisor! I am glad to hear you had a great stay and that we provided you with great service as well. We hope to see you next time you are passing by.

Thank You,
Crystal Marlay
Front Desk Relations

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Reviewed January 6, 2014

They helped us with a speedy check in, clean room, and front staff helped us locate a mechanic and provided local pizza flyers so we could order dinner. We were not expecting to stay in Springfield, it was an emergency stop, but so glad we saw the Best Western sign off the Interstate.

  • Stayed: January 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank SPFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western Pl... S, Guest Relations Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded February 8, 2014

Thank you for taking the time to let us know how we are doing. I'm glad we were able to help during the snow storm. We appreciate you business, and hope the next time you are in the area you will stay with us again!

Thank You,
Crystal Marlay
Front Desk Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

Ok. Stale smoke in hallway. Slow draining tub. Need a new coffee maker, slow. No decaf coffee at breakfast. Great bed. Clean rooms. Springfield is an interesting city, near Branson, several colleges, but we were told it has a high crime rate. Great friendly people had a good stay.

  • Stayed: December 2013, traveled with family
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Thank oldwoodcarver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western Pl... S, Front Office Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded January 3, 2014

We thank you so much for your business and staying with us at least one night during your stay in Springfield. Please be aware that when a hotel is both smoking or non your not ever going to keep the smoking smell completely out, it can be contained but never completely gone.
I myself am a non smoking person and can smell as soon those doors open so i do know very well. I do apologize and am glad beyond that-that your stay in Springfield was enjoyable and beyond the stale smoke smell that everything else was also enjoyable.
We do appreciate your business and if there is anything we can do for you in the future that you will not hesitate to let us know. Thank you and have a great day! Jason Front Desk Manager

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Reviewed December 18, 2013 via mobile

We were looking for a place to stay on our way to St. Louis. Other hotels further up on I-44 in Springfield were much more expensive. The Best Western was reasonably priced, clean, had a friendly, helpful staff and a hot breakfast in the morning. The only complaint I had was the bathroom was too small for two people to get ready in the morning. I will stay here again if I come through Springfield again.

Stayed: December 2013, traveled with family
Thank 75rtb54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western Pl... S, Front Office Manager at Best Western Plus Springfield Airport Inn, responded to this reviewResponded January 3, 2014

Thank you so much for your response of our hotel on trip advisor. We very much appreciate your business and will be looking forward to being able to serve you again in the future. Thank you and we hope you have a great day! Jason Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Springfield Airport Inn

Address: 4445 W Chestnut Expy, Springfield, MO 65802-5824
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Springfield
#2 Green Hotel in Springfield
#2 Romantic Hotel in Springfield
#5 Family Hotel in Springfield
#12 Business Hotel in Springfield
Price Range: $81 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Springfield Airport Inn 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
All rooms feature 42 in. LCD televisions, mini-fridge, microwave, hair dryer, iron/ironing board, in room coffee and king or 2 queen beds. On property we have a heated indoor pool, fitness center, and business center. We have a full hot breakfast every morning, which includes: scrambled eggs, sausage patties, biscuits and gravy, cinnamon rolls, waffles, bagels, doughnuts, muffins, a variety of hot/cold cereals, fruit, yogurt, juices and coffee. We offer a free shuttle to and from the airport 24 hours a day.(Runs hourly) And if you need to leave your vehicle here while you are out of town for a small fee...We can help you with that too! ... more   less 
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Also Known As:
Ramada Inn Springfield Airport Hotel Springfield
Ramada Springfield Airport
Springfield Ramada

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