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“This is the third time we've stayed here-we'll definitely be back!”

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Oasis Hotel and Convention Center, an Ascend Hotel Collection Member
Ranked #14 of 49 Hotels in Springfield
Certificate of Excellence
Wichita, Kansas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“This is the third time we've stayed here-we'll definitely be back!”
Reviewed August 10, 2011

From check-in to check-out, our stay was great. The staff was friendly and the rooms were nice and clean. Linens and towels were soft. We especially liked the in-room refrigerator, microwave and safe. The poolside rooms are very convenient also.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank WichitaAirstrike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mishandy, General Manager at Oasis Hotel and Convention Center, an Ascend Hotel Collection Member, responded to this review, August 11, 2011
I was very pleased to see your review on TripAdvisor and learn that you have stayed with us 3 times. I'm happy that you found your stays with us enjoyable and comfortable. Our staff takes great pleasure in providing our guests with excellent guest service and I'm sure they will be very happy to hear that you noticed. We look forward to your 4th stay at the Ramada Oasis. Please look me up next time, I always enjoy meeting our guests!
Sincerely,
Missy Handyside
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,630 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Pilot grove, MO
1 review
Reviewed August 4, 2011

Everything you expect from a quality hotel.....clean room, hot showers, cold air-conditioning, and nice TV. The service was great! Would recommend to anyone.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 5VPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mishandy, General Manager at Oasis Hotel and Convention Center, an Ascend Hotel Collection Member, responded to this review, August 11, 2011
Thank you so much for your nice review on TripAdvisor. I am glad to know that you enjoyed your stay at the Ramada Oasis in Springfield, MO. Our entire staff strives to provide excellent guest service and accommodations to each of our guests and it is so good to hear that we did that for you!!! I hope that you will stay with us again in the future. Again, thanks for letting others know about our hotel....we appreciate it very, very much!!!
Best regards,
Missy Handyside
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 2, 2011

Wonderful food in the Fire and Ice - clean rooms friendly staff great complimentary breakfast

  • Stayed May 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travelerforfun3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 31, 2011

We stayed at this hotel after getting a great deal from Hotwire! We loved our room! It was very clean and my kids loved the patio!! I could send them out to play and get some peace! The atrium/pool/ hot tub was great!! Also we loved the huge breakfast and it was constantly
replenished! The best part was it was from 6-10 am!! We usually never get to breakfast at other hotels!! We also checked in at noon! Service was not so great at the restaurant but overall this hotel is great!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tratho25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mishandy, General Manager at Oasis Hotel and Convention Center, an Ascend Hotel Collection Member, responded to this review, August 11, 2011
I'm so glad to read that you and your family enjoyed your stay with us at the Ramda Oasis in Springfield, MO. I'm happy to hear that you liked our poolside rooms and our breakfast (I have breakfast here a couple of times a week and totally agree with you....it is awesome!). I hope you will stay with us again during your next visit to our area. If so, please look me up, I very much enjoy meeting our guests! Thanks again!!!!
Missy Handyside
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Carbon
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 28, 2011

My brother and I were visiting family and we ended up at the Ramada Oasis by chance (through one of those discount websites). We've found some great hotels taking the chance in the past, but not this time. The hotel, although recently remodeled, still had a 1970's dated feel to it. In a nutshell, the floors were so dirty our feet were black, the room was dark with the lights on, yet when we turned them off to go to sleep the indoor pool lights were left on all night and our room was actually too bright for good sleep. The beds were not very comfortable, either. I happened to notice the light fixture in the bathroom was attached to a 1 x 4 peice of wood which had been painted to blend into the wall. I guess the room had a cheap feel to it. Definitely not an "oasis".

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CE_Illinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mishandy, General Manager at Oasis Hotel and Convention Center, an Ascend Hotel Collection Member, responded to this review, August 11, 2011
Dear recent guest,
I was very disappointed to read your review and learn that you did not enjoy your stay with us. Our staff takes a very personal interest in the satisfaction of each of our guests and knowing that we failed you is embarrassing to us all. We have a routine of cleaning carpets on a regular basis to ensure that guests always experience a clean and comfortable stay with us. I'm not sure why your guestroom carpet was not cleaned to your or our standards, but please be assured that we will make every effort to ensure this does not happen again in the future. We recently was awarded a 2011 Best of the Best Award by Ramada Worldwide for our cleanliness, guest service and room accommodations, so as you can imagine, it is devastating to us to hear from a valued guest such as yourself when there are problems with your stay. I hope that you will stay with us again in the future so that we can demonstrate our normal high standard of service. Please call me directly and I will be happy to arrange for your reservation. On behalf of my team at the Ramada Oasis, please accept our apologies.
Sincerely,
Missy Handyside
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 22, 2011

We stayed for just one night, June 27, 2011. Passing through Springfield on the way to St. Louis. We arrived at 11.30am on motorcycle, looking a little the worse for wear in the heat. Check in time is officially 3pm but the desk clerk said he could get us a room by 12 mid day. We got a great deal through HOTWIRE.COM & had a lovely room with a balcony, overlooking the outdoor pool. The facilities &, the service were excellent. & the staff most accommodating. We ate at the hotel Fire & Ice restaurant, where there is an iced bar & you can watch the chefs prepare & cook your food. Excellent menu & prices were good. The chef even made us some fire in the kitchen, so that we could take a photograph. The complimentary breakfast had plenty of choice, hot & cold. We would certainly recommend this hotel to anyone wanting excellent quality & service. We very much enjoyed our stay.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Alison092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mishandy, General Manager at Oasis Hotel and Convention Center, an Ascend Hotel Collection Member, responded to this review, August 11, 2011
Thank you so much for your wonderful review of our hotel! I am so glad to hear that you enjoyed your stay with us. We use our marquee to place guest comments (of course no names), and we are currently using your heading "Welcome to Paradise, the sign says. And it was true." We have had other guests comment on it saying that is one of the reasons they stayed here.....so thank you, thank you, thank you! I hope you will be our guest again in the future should you visit the Springfield, MO area again.
Best regards,
Missy Handyside
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norman, Oklahoma
1 review
Reviewed July 14, 2011

The room was clean and well maintained. The free breakfast was delicious. Good value for the money.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank twinsmommy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oasis Hotel and Convention Center, an Ascend Hotel Collection Member

Property: Oasis Hotel and Convention Center, an Ascend Hotel Collection Member
Address: 2546 N Glenstone Ave, Springfield, MO 65803-4738 (Formerly Ramada Plaza Springfield Hotel and Oasis Convention Center)
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Springfield
#11 Business Hotel in Springfield
#15 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oasis Hotel and Convention Center, an Ascend Hotel Collection Member 3*
Number of rooms: 173
Official Description (provided by the hotel):
The Oasis Hotel & Convention Center is conveniently located at I-44 and N. Glenstone in Springfield, MO. With 173 tropically inspired guestrooms, guests can enjoy double queen or king rooms, poolside rooms, private courtyard rooms or one of our lavish executive or Paradise suites. Our guestrooms feature in-room refrigerator, microwave, complimentary wireless internet, 43" LCD Flat Panel TV, Coffee Makers, and much more. The Oasis Hotel offers an indoor saltwater pool and hot tub nestled in a gorgeous tropical inspired atrium. Other amenities include an outdoor heated saltwater pool, business center, fitness center, complimentary airport shuttle service and a complimentary hot breakfast buffet. The Oasis Hotel is also home to one of Springfield's favorite restaurants, Fire & Ice, featuring the area's only ice bar and a delicious menu with a variety of dry aged steaks and seafood specialties. For groups and events, our beautiful state of the art convention center offers over 30,000 square feet of versatile meeting space, a creative culinary team, and state of the art audio visual. We look forward to having you as our guest soon! ... more   less 
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Also Known As:
Ramada Oasis Hotel And Convention Center
Ramada Oasis Hotel Springfield

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