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“Great service, good food, cozy atmosphere”

Jimm's Steakhouse & Pub
Ranked #11 of 720 Restaurants in Springfield
Certificate of Excellence
Cuisines: American, Steakhouse
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed August 27, 2014

We took my parents to Jimm's after church on a Sunday, to celebrate their anniversary. We were able to order from the early evening menu. The prices are great for the amount of food that you receive. We each had a sirloin, which included a salad, or trip to the salad bar, a beverage and a dessert. The salad bar has a great selection of items. The dessert choices were chocolate cake or strawberry short cake, and I am not a fan of either one of those, so I passed on the dessert. The steak was good, but not great. I ordered my steak rare, and was told it would have a cool red center. The steak was delivered with a warm light pink center. I ate the steak as it was delivered, but it wasn't the best steak I have ever had.
Brittany, our server, was very nice, and very efficient. She made sure we had everything we needed.
The restaurant is set up with different rooms, instead of one huge dining area. This is very nice and cozy.
Overall, it was a nice experience, and a great value for the money.

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Thank cnj98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric3742, Manager at Jimm's Steakhouse & Pub, responded to this reviewResponded September 6, 2014

We are very glad to hear that your family enjoyed their visit to Jimm's. We always strive to provide the best value and experience we possibly can. It is regretful to hear that your steak was not prepared correctly. it is very important to us that we have the opportunity to prepare every steak we serve to the exact specifications of our guests. When every steak is served we require that the server asks each guest to cut into the center of their steaks upon delivery so that we may immediately verify satisfaction. We sincerely hope that this opportunity was given to you when you were visiting. We look forward to having your family back soon, and if ever you are less than satisfied we will make corrections immediately! Thank you so much for all of your kind words.

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619 - 623 of 740 reviews

Reviewed August 25, 2014

Classy, traditional steakhouse with fine service, reliably great food, calm atmosphere where you can actually hear to visit and the best, freshest, crispest salad bar in the area, for a reasonable price.

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Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric3742, Manager at Jimm's Steakhouse & Pub, responded to this reviewResponded September 6, 2014

Thank you Sheila! Your review acknowledges everything that we strive for. We are very grateful that you took the time to share your perspective on Jimm's. We look forward to serving you again! Thank you again!

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Reviewed August 21, 2014

We ate here while staying in Springfield for one night while on our Route 66 Honeymoon roadtrip. Upon entering, the restaurant atmosphere was so lovely and relaxed. We were seated in a calm and quiet alcove area and the waitress was very polite and friendly. We both ordered steaks and both were cooked perfectly to our liking. I had the fillet steak (delicious!!). The jacket potato and sweet potato were so tasty as were the veggies. I can honestly say this was the best meal we had on our roadtrip!

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Thank lill-miss-sunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric3742, Manager at Jimm's Steakhouse & Pub, responded to this reviewResponded August 24, 2014

We are honored to be part of the best meal of your honeymoon trip! we absolutely love the feed back and stories of those traveling the route 66 path. It means a great deal to us to be part of the memories created as people remember the old road. Congratulations and blessings to you both! We wish you many happy years together, and hopefully we will be privileged to serve you again someday. Thank you again!

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Reviewed August 16, 2014

we are new to Springfield and looked like this would be good. the steaks were delicious, but we went early so we could take advantage of the early evening menu. we ordered off the menu we were given, and found out at the end of the meal, that we did not order from the early evening menu, so not eligible for the specials. a real bait and switch. I was not impressed with this approach. not sure we will go back.

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Thank MOnurse62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric3742, Manager at Jimm's Steakhouse & Pub, responded to this reviewResponded August 24, 2014

Thank you for taking the time to share your experience with us. First we are very happy to hear that your steaks were delicious! We are very concerned about the "bait and switch" that you referred to in your review. Our staff is very aware of the times and availability of our early evening offers so that we may communicate the offerings clearly to our guest. During the specified hours which the Early Evening menu is available, our guests are presented two menus when they are seated. One is the dinner menu and the other is the Early Evening menu. The Early Evening menu is smaller and labeled at the top as well to prevent any confusion. It is true that not all items are available on the Early Evening menu, however if any item you ordered was listed on the Early Evening menu during the hours of availability, you should have been given the early evening offer regardless of which menu you ordered it from. We wish that you had addressed your concerns when you were dining with us, so that any due corrections could have been made immediately. We also wish that we had more details on this situation because it is very upsetting to us. We would consider a "bait and switch" to be malicious and fraudulent, which would be grounds for immediate termination of the individual responsible. If you would like to contact us directly with the details of your visit, we would appreciate the opportunity to make corrections. 417-886-5466. Thank you again for your time and we hope to make amends.

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Reviewed August 11, 2014

When we called this place, we were given the wrong direction by the person that answered the phone. Sent us 10 miles out of our way. Not good....
However, we arrived at Jimm's Steakhouse about 20 minutes before close on sunday night, and we were treated fabulous. The prime rib and the hand cut steak with bacon wrapped shrimp was to die for. One of the best meals we have ever had, really. Service was second to none-no complaint to be had. Crab stuffed mushroom appetizer-very good. Everything cooked to perfection. This place is cozy and charming, a welcome change from the "big box" places. Great food at reasonable prices in a great place. I would recommend it to anyone that wants a place to relax and enjoy the food casually. Personable STAFF.
I would recommend this place again, we are from out of state but I would come back again if we were back through on Route 66.

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Thank Veronnica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric3742, Manager at Jimm's Steakhouse & Pub, responded to this reviewResponded August 12, 2014

First we want to offer our apologies for the wild goose chase to find us. We would love to know the name of the individual you spoke with, if you happen to have that information. That said, we are so happy it was worth the trip! Always exciting to hear the feedback from travelers. We are honored that we were able to provide you with a memorable experience we love what we do here at Jimm's and kind words like yours only motivate us that much more. We are very grateful that you will be returning the next time you pass through town. Thank you very much!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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