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Microtel Inn & Suites by Wyndham Springfield
Ranked #35 of 49 Hotels in Springfield
Reviewed January 13, 2013

  • Stayed: January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank CHARLESJMoline
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
mchell4372, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this reviewResponded January 29, 2013

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Reviews (620)
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528 - 534 of 621 reviews

Reviewed January 10, 2013

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank RICHARD R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
mchell4372, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this reviewResponded January 12, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 2, 2013

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank DON S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
mchell4372, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this reviewResponded January 3, 2013

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Reviewed December 25, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Robert H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
mchell4372, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this reviewResponded December 27, 2012

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Reviewed December 19, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank JANET R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
mchell4372, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this reviewResponded December 21, 2012

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Reviewed December 13, 2012

This has to be the worst hotel I have ever stayed at. It starts with the fact that the rooms are small and smell terrible, then the day time front desk staff, VERONICA, is the absolute most rude and unhelpful customer service employee i have ever met! They charged us TWICE for our one night stay which also came with TWO authorization charges and pet fees. It took a week and a half for those to fall off of our account. This is place needs a complete overhaul, decor, and staff included. I have since filed a complaint with the BBB, mainly concerning Veronica's attitude. I can not say this enough, this is the WORST hotel ever.

Room Tip: Choose a different hotel, DO NOT stay here
Stayed: November 2012, traveled on business
Thank Natasha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mchell4372, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this reviewResponded December 14, 2012

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues have been addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 417-833-1500.


Sincerely,
Carla Patel
Manager
Microtel Inn

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Reviewed December 13, 2012

This was an nice little hotel for the $50. It was 1/2 updated the bed was wonderful, clean and the usual Wyndham standards, but the carpet and chair type was still older. I would gladly stay there again anytime! Breakfast was nice, the OJ was great and there was plenty of food.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EmeraldPoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mchell4372, Manager at Microtel Inn & Suites by Wyndham Springfield, responded to this reviewResponded December 14, 2012

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 417-833-1500.


Sincerely,
Carla Patel
Manager
Microtel Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Springfield

Address: 3125 N Kentwood Ave, Springfield, MO 65803-4413
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Best Value Hotel in Springfield
Price Range: $59 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Springfield 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Microtel Inn Springfield Hotel Springfield
Microtel Springfield
Springfield Microtel

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