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“Great Place”

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Courtyard Springfield Airport
Ranked #28 of 49 Hotels in Springfield
Certificate of Excellence
GreenLeadersBronze level
Lee's Summit, Missouri
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Place”
Reviewed November 5, 2012

I would have given it five stars if it had better options for breakfast. The Starbucks model seemed a little pricey. Overall a very nice hotel. Great staff. Great service. Excellent stay.

My son and I stayed here after a 40-mile bike ride along the Frisco Trail. The hot tub, comfy bed and warm shower were perfect after a long day on the trail. Less than a quarter mile from the trail head, the Courtyard had everything we desired.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank neveragainjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardSGF, General Manager at Courtyard Springfield Airport, responded to this review, November 13, 2012
Isn't the Frisco Trail a hidden jewel? We have a lot of cyclists and runners come stay at the beginning or the end of their trip. I wish that you would have had a more enjoyable breakfast experience. Courtyard by Marriott desiged the Bistro for our health conscious travelers determined by a focus group of frequent guests. The items on our menu will always be made fresh to order and nutritional information will be posted or available.

Thank you for your kind remarks. I will share your comments with our staff.

Sincerely,
Shelley Copeland, General Manager
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259 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Scottsdale, Az
Level 6 Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed November 2, 2012

This is a typical Courtyard Marriott, but was recently renovated to a much better caliber. It has a spectacular lobby, with a fire pit right outside. The rooms were well appointed, but the furniture is somewhat low end, so uncomfortable.

The service was great, with a good dinner recommendation (Springfield Brewing Company), and a quick change of room when the wedding party below our window started getting rowdy.

The only drawback was that it is a 10 minute drive from downtown where all the restaurants are. This doesn't seem bad, except when you just drove 14 hours from Pittsburgh. Also, the entrance ramp to the hwy was closed, so we had to drive a few miles on the surface streets to get back on. (kinda defeated the purpose of being right off the highway.

I would recommend this hotel for a night, but next time I am in Springfield, I will definitely get something closer to downtown to save another 30 minutes of driving at the end of the day.

Room Tip: Ask for a room away from the highway, it will be quieter and away from the rowdy crowd at the fire p...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AZSage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardSGF, General Manager at Courtyard Springfield Airport, responded to this review, November 8, 2012
AZSage: Thank you very much for reviewing our hotel and providing helpful tips to travelers like yourself. We are so proud to be able to offer excellent service. I will share your kind comments with the staff. We love the relaxed area the hotel is in, but it does require about a 10 minute drive to get directly into the downtown area where the restaurant and clubs are located. I hope you will stay again if you are looking for a hotel with quick access to the highway system.

Thank you,
Shelley Copeland, General Manager
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Shawnee, KS
Level 4 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 9, 2012

This was a road trip to get away. Springfield was a nice drive so we decided to go. The hotel staff was very professional and friendly. The room was vey nice and clean. We used the hot tub and it felt great. I used the exercise equipment and it was top notch. There is highway noise, but I ran the fan and didn't 't hear it.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank KSPam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardSGF, General Manager at Courtyard Springfield Airport, responded to this review, October 12, 2012
KSPam,
Thank you for taking the time to comment regarding our Hotel & Staff. I will be sharing your comments with our entire staff. I also appreciate each of their committment to service and exceeding the expectations of each guest. I hope you will visit our hotel again if you travel to Springfield.

Sincerely, Shelley Copeland, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka, California
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 9, 2012

We arrived Sat., Sept 29 with lost luggage and while the staff offered us toothpaste and mouthwash and were very solicitous, they could not provide us with toothbrushes at 11 pm. I found out later when we arrived back on Oct 7 that they had been out for 2 weeks. So although the hotel offered excellent accommodations, great food in the bistro, wonderful staff, there was this one flaw. I would definitely stay there again when we visit Branson but I will make sure my toiletries are complete in my carry on bag.

Room Tip: This was very close to airport and had complimentary shuttle.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Nomad453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardSGF, General Manager at Courtyard Springfield Airport, responded to this review, October 12, 2012
Nomad 453,

I appreciate your review of our hotel during your recent stay to Springfield. I also apologize that we did not have a toothbrush to get you through your stay. We clearly overlooked the toothbrush shortage when we inventoried our "forget something supplies". I assure you it is our standard is to always have these items on hand for our guests. Thank you very much for your kind comments regarding our Staff, Hotel, and Services. I hope you will stay again soon.

Sincerely, Shelley Copeland, General Manager.
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Abu Dhabi, United Arab Emirates
Level 5 Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 2, 2012 via mobile

Arrived at the property at 10 pm at the same time a team bus arrived and the check-in was seamless. The front desk was quick and professional which is something I rarely see in most American hotels.
The lobby was clean and very modern and the cafe had a nice selection of food and drinks.
My room on the second floor was very clean. Everything worked as advertised. The WIFI was a bit slow but can't complain since it's free. The hotel was also very quiet which was nice.
Overall, this property is a great choice to stay at when in the Springfield area.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank GlenJMart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardSGF, General Manager at Courtyard Springfield Airport, responded to this review, October 9, 2012
We would love for you to stay with us again! Thank you for your kind remarks regarding our staff, products, and services. We are proud to be a hotel that can provide an excellent stay for our guests.

Sincerely, Shelley Copeland, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida, United States
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 29, 2012

Stayed here 9/16/2012-9/19/2012. First room we went into had a bad odor. Rooms are none smoking smelt like someone didn't follow the rules. Staff provided us with a larger king suite. This room was ok, very outdated, air conditioner in living area did not work and tub did not drain. They made lots of improvements to the Lobby and added the Bistro...but all rooms need a facelift. 80's dated. Staff was very friendly and helpful especially a young man named Josh. Love staying at Courtyards but would not return to this one.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ray H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardSGF, General Manager at Courtyard Springfield Airport, responded to this review, October 9, 2012
Ray H,

Thank you for your feedback regarding your recent stay at the Courtyard Springfield Airport. I wish you would have had a better experience at our hotel. It is true, we are fully a nonsmoking hotel and committed to providing a clean and fresh room regardless of the previous occupant. We are also planning a rooms remodel now with all of the design elements and products selected. We look forward to having rooms completed this time next year. Please contact us when you are in the area again and we will see if we have the new modern product to show you.

I have taken an opportunity to commend Josh on the service he provided you. Thank you again for your comments.

Sincerely, Shelley Copeland, General Manager
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Level 6 Contributor
308 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed August 23, 2012

This is a big, new looking hotel. Typical Courtyard, away from the action. Rooms are fine, Bistro has great food, but not open for lunch. We plugged in an adapter, and immediately blew a fuse. But it was fixed right away. Beds not quite as comfortable as most Courtyards. Good place to stay, particularly if you like to hang out in the lobby and have a drink.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Swl781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardSGF, General Manager at Courtyard Springfield Airport, responded to this review, October 9, 2012
Thank you for your feedback regarding the Courtyard Springfield Airport. I am happy to hear we were responsive to your needs. We strive to provide an environment that you can relax or work in. I hope your will visit next time you are in the area.

Sincerely, Shelley Copeland, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Springfield Airport

Property: Courtyard Springfield Airport
Address: 3527 W Kearney St, Springfield, MO 65803-2006
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Springfield
#19 Family Hotel in Springfield
#29 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Springfield Airport 3*
Number of rooms: 142
Official Description (provided by the hotel):
Courtyard by Marriott Springfield Airport - conveniently located just off I-44 at exit 75, 4 miles from the Springfield/Branson Airport. ... more   less 
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Also Known As:
Courtyard By Marriott Springfield Airport Hotel Springfield
Springfield Courtyard
Springfield Marriott

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