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“Ozark Vacation” 5 of 5 bubbles
Review of Hilton Garden Inn Springfield

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Hilton Garden Inn Springfield
Ranked #8 of 49 Hotels in Springfield
Certificate of Excellence
GreenLeadersPlatinum level
HOLT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Ozark Vacation”
5 of 5 bubbles Reviewed October 14, 2013 via mobile

Very nice & clean hotel just over 3yrs old per one of the friendly staff members. Our room was extremely clean and enough room for five. Our small children really enjoyed the pool. Easy town to get around. We will definitely stay here again on our next trip to Springfield.

Stayed October 2013
Helpful?
Thank CHRISTOPHER A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, October 18, 2013
Thank for letting us know about your recent stay at our hotel. I'm happy to see that you and your family had such a great time during your stay with us. We all look forward to seeing you and your family again, and we'll make sure that there are plenty of pool towels for everyone!
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617 reviews from our community

Traveler rating
    435
    107
    48
    20
    7
See reviews for
198
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222
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Riverside, California
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed October 14, 2013 via mobile

The hotel was great, clean rooms and friendly staff. Breakfast buffet for $9.95 was great too. The only thing I didn't like was that the A/C turns on every 20 min or so, even if you turn it off, probably for air circulation. If you have a light sleep you're gonna wake up because of the noise.

Stayed October 2013, traveled on business
Helpful?
Thank Steffen U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, October 17, 2013
Thank you for letting us know about your recent stay with us. I'm glad to see that you enjoyed your time with us. Our A/C units don't turn completely off to keep air circulating during the night in an attempt to keep our guest's rooms comfortable. I'm very sorry that they were loud enough to wake you up during the night. And, I would love the chance to show you a few different options we have on property to prevent that from happening to you the next time you visit our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, United States
1 review
4 of 5 bubbles Reviewed October 14, 2013

The comfortable, clean beds are the best part of a stay at this hotel. The hotel staff are pleasant and responsive to requests. Good breakfast and location. The water pressure leaves a lot to be desired.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren H, General Manager at Hilton Garden Inn Springfield, responded to this review, October 17, 2013
Thank you for taking the time to share your comments. I am glad to hear you enjoyed our Garden Sleep System beds. Sorry to hear your concerns with the water pressure. Our water system is unique and does take a little getting used to. The difference is actually due to our low flow water system that helps us conserve water and meet our LEED Gold standards. We should have done a better job of explaining that at check in so that you weren't caught off guard. Our entire team takes great pride in our friendly service and making every guest's stay an enjoyable one. We truly appreciate your business and look forward to serving your lodging needs again next time in Springfield.
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Owasso, OK, United States
1 review
5 of 5 bubbles Reviewed October 10, 2013

We had three families meeting there. Everything was above standard. Great loacation in Springfield, MO. Close to all we wanted to do. Easy access from the highway. Staff very friendly. We will go back.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Phillip Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, October 14, 2013
Thank you for letting us know about your recent stay at our hotel. I'm so happy to hear that you, your family, and the families meeting you had such a great time. I hope the next time you and your family visits Springfield, Mo that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paso Robles, United States
1 review
5 of 5 bubbles Reviewed September 19, 2013

This hotel is wonderful, the lobby is chic and inviting. They have a great bar. The rooms were comfortable and very clean. The staff was helpful. The hotel is very centrally located. I plan to stay here at every visit to Springfield.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dustin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, September 20, 2013
Thank you for letting us know about your recent stay at our hotel. I'm glad to hear how much you enjoyed our hotel. Our staff takes great pride in our property, and it's all worth it when a guest enjoys their stay as much as you did. I'm glad to hear you will be coming back to visit us, we all look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fulton, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 17, 2013

One of the best hotels in Springfield. Brand new, modern décor. Extremely clean and close to everything. Room was quiet. Hotel has great amenities and attentive staff. It doesn't get much better than this in the price range of rooms!

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dustin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, September 19, 2013
Thank you for taking the time to let us know about you stay at our hotel. I'm glad to see that you had a great time with us during your stay. We strive to provide our guests with the highest level of service and amenities, and it's great to see a guest have a fantastic time due to it. I hope the next time you are in Springfield you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, Kansas
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

This hotel was very quiet and restful. I noticed another review didn't care for the air conditioning system but for us it was one of the best parts. It was helpful to be able to adjust it according to our needs. Plus there was a way to put just the fan on that helped make some white noise. This was the second time we had been there. The first time was just after they had opened and there were still a few things to correct but they were very willing to do that. This time we didn't have any problems. The front desk is always willing to help with anything that you might need. The location is wonderful for getting around in the Springfield & the Branson area as well. We will definitely continue to stay here when we come to town.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KSLady65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Hilton Garden Inn Springfield, responded to this review, September 17, 2013
Thank you taking the time to let us know about your stay at our hotel. I'm glad to hear that you had a great time during your stay. It's always great to see a guest come back again, and to hear that we improved upon the previous visit. I hope to that you stay with us again the next time you are in Springfield!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Springfield

Property: Hilton Garden Inn Springfield
Address: 4155 S Nature Center Way, Springfield, MO 65804-4287
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Booking.com, Agoda, Hotel.de, HRS and Despegar.com so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield

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