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“awesome staff !”

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Hilton Garden Inn Springfield
Ranked #7 of 51 Hotels in Springfield
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed November 25, 2012

Dont be fooled by the thin wall reviews. I have stayed here for business every month sinced they opened and never hear anything except an occasional toilet flush i travel fill time and i would not stay anyplace noisy ...period. also, sarah behind the bar is an amazing bartender, but an even better friend. She is a delight to talk with. The dinner is fantastic and so is the location for getting anywhere in the region. Also, the outside firepit is a great place to hangout .if you workout they have cardio and weights which i always use. Across the street is an extreme fitness center if you want more of a workout. A++++ book early this hotel is close to all the hospitals and books fast.

Steve

Room Tip: Any room i have had is great
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  • Stayed: November 2012, traveled on business
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1  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Front Office Manager at Hilton Garden Inn Springfield, responded to this reviewResponded January 21, 2013

It is so nice to have read such a positive review, we are so happy to hear that you had such a pleasant stay. Yes, Sarah is awesome; we appreciate her so much! If you have the opportunity to stay at our property again be sure to try our new menu that we rolled out this year. We have been focusing on working with local business to incorporate their products into our menu, I recommend the Missouri Black Walnut Encrusted Brie. Thank you again for your feedback, it's always nice to see our employees personally recognized for the hard work.

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661 - 667 of 719 reviews

Reviewed November 23, 2012

Just stayed at this Hilton Garden Inn. It's pretty new and the amenities, decor and cleanliness are all top notch. The hotel staff was very friendly and accomodating. We just noticed a couple of things when staying here that kept me from rating it excellent. It seems like the "walls are pretty thin." The toilets are the new "water saving" version, but the first flush will make you think the toilet is exploding. You'll also hear this "explosion" from the adjoining rooms unless you keep the fan/blower running on your thermostat.

There was also a group of smokers that went out all night every so often and even though we were on the 4th floor, we could hear them talking like they were just outside the window. Again, if we would have turned the fan to "always on" it probably would have drowned out most of the noise.

We also had what sounded like a toddler that wasn't too happy at about 7AM..again the sound from the other rooms really comes through.

I don't usually complain about beds, but these are really firm. The pillows and sheets are very nice...just a really firm mattress which some will probably like.

We had the breakfast at the hotel which was very good. The location is just a few minutes from just about any national restaurant or retail shop you can think of.

Room Tip: Turn the fan/blower to "always on" to drown out the surrounding noises. I would also reco...
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  • Stayed: November 2012, traveled with family
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Thank DCKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Manager at Hilton Garden Inn Springfield, responded to this reviewResponded January 21, 2013

Thank you for taking the time to give us feedback from your stay, it helps us to train our staff on guest service. I apologize that you had a rough night sleep, I am not sure if the Garden Sleep System bed was brought to your attention but you can adjust the firmness and softness of your bed. The dial is located underneath the fitted sheet and can be adjusted, 1 is the softest and 7 the firmest. We do pride ourself in being GOLD LEED Certified and along with that means sometimes having to take that extra step to inform our guest of how some things operate in our hotel. One of our main comments that is often brought up is our Eco Flush Toilet, which you had mentioned. The reason our toilets have such a positive flush is because they only use 1.6 gallons of water to flush than your normal 5 gallons with an average toilet. We have attempted to put fact sheets in our key packets to inform guest of certain things around the hotel and in your rooms that you may experience due to the Eco friendly aspect of our property. I do understand guest usually do not have the interest in reading the literature in key packets. We welcome any suggestions our guest have to educate our future guest. Thank you again for taking the time to give us feedback as well as providing future guest the knowledge on our property.

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Reviewed November 21, 2012

With very comfortable beds and nice, new decor, I highly recommend this property. We stayed here after spending a full day at Silver Dollar City. It felt extremely clean and offered us a much-needed, great night's sleep.

  • Stayed: November 2012, traveled with family
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Thank Sooner-explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Front Office Manager at Hilton Garden Inn Springfield, responded to this reviewResponded January 2, 2013

Thank you for choosing to stay with us during your trip here to Silver Dollar City. Very excited to hear that you enjoyed the Garden Sleep Number beds! We hope to see you again!

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Reviewed November 15, 2012

We liked the location because it was very easy to find and also easy to get to Bass Pro Shop and head for Big Cedar the next morning. Staff was very helpful with local information like car wash and such.

  • Stayed: November 2012, traveled with family
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Thank JDWOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Front Office Manager at Hilton Garden Inn Springfield, responded to this reviewResponded January 2, 2013

Thank you for taking the time to comment about our property, I am glad to hear you enjoyed your stay!

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Reviewed November 10, 2012

This is a recently opened facility. Staff are very helpful. Rooms are very spacious with good working space. Enjoyed my stay at this hotel. The area around it is undergoing construction so finding the exit may be tricky.

Stayed: November 2012, traveled as a couple
Thank MSAUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Front Office Manager at Hilton Garden Inn Springfield, responded to this reviewResponded November 14, 2012

I am so glad to hear that you enjoyed your stay here at the Hilton Garden Inn in Springfield, thank you for taking the time to comment on the property. As for the construction, if you have time next year stop back by! We are in the process of putting up a permanent structure that will have a Farmers Market, shopping, restaurant and some other neat attractions. Thanks again!

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Reviewed October 4, 2012

My husband has stayed at the top 2 trip advisor ranked hotels in Springfield and was more than disappointed. This property is great. It's a newer property, very clean, comfortable beds and great service. Staff was quite friendly and helpful. Previous reviews stated paper thin walls - for the 2 nights we were there we did not hear any of our neighbors nor did we hear any toilets flushing, other than our own and yes, they do almost startle you. The gym was basic but had everything one needs and all new equipment. It is close to everything, great location. Sarah at the bar was very kind and friendly. Make sure you visit Touch and Flame- 2 great places to dine. This IS the best choice if you are staying in Springfield.

Stayed: October 2012, traveled on business
Thank 1995sb21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Front Office Manager at Hilton Garden Inn Springfield, responded to this reviewResponded November 14, 2012

Thank you for taking the time to comment about your stay, it's always nice to hear some positive feedback. We strive to make every single guest feel important, Sarah seems to be excellent in doing so; I have passed your comments on to her. Thank you again for taking the time for the feedback and for choosing us for your stay in Springfield.

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Reviewed September 25, 2012

You may spend less but you won't get more. This property is about 18 months old and very clean
We stopped at a few other that where cheaper,but had been smoking properties, and this is smoke
free. The staff is very friendly and helpful. The walls a little thin and you can here the plumbing in adjoining room and the beds our asleep number, maybe a little firm for my tastes, but a solid 4 star
Facility. You will spend about 80 to 100 at othe hotels as that is about to going rate but for a few

more dollars, you will not be disappointed.

Room Tip: Higher floors might be quieter
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  • Stayed: September 2012, traveled with family
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Thank Stan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan C, Front Office Manager at Hilton Garden Inn Springfield, responded to this reviewResponded November 14, 2012

Thank you so much for the awesome feed back, I am glad to hear you enjoyed your stay. We hope to see you again in the future!

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Additional Information about Hilton Garden Inn Springfield

Address: 4155 S Nature Center Way, Springfield, MO 65804-4287
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Price Range: $97 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield

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