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“VERY DISPLEASED-BED BUGS, LOT LIZARDS”

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Fairfield Inn Fort Leonard Wood St. Robert
Ranked #2 of 22 Hotels in Saint Robert
Certificate of Excellence
Reviewed May 27, 2012

This hotel was not what I had in mind simply because the rooms were very unclean, bedding, carpets, cracked ceiling, There was a caucasian older lady who wore glasses and worked at night very unfriendly. The black guy was very nice and helpful. Police came in the night...drunks and lot lizards visited frequently....

Room Tip: will not ever stay here again
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  • Stayed: May 2012, traveled on business
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5  Thank Dr C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortWood7, Director of Operations at Fairfield Inn Fort Leonard Wood St. Robert, responded to this reviewResponded May 29, 2012

DrC903,
Please contact me as soon as possible. Thank you for your observations and comments. As you can tell by our 32 previous reviews, our reputation for cleanliness, friendliness, service and safety & security is very strong and these things are all very, very important to us. We have a very proactive pest control program and we recognize that Bed Bugs are a continual problem in our lodging industry, however, We take every report very seriously. We did not have any reports on this incident? As a member of the ownership company, I would like to hear from you and gain your insight as to how we can better serve our guests. I'm truly sorry that We didn't meet your expectations.
Sincerely,
Rick Morris
Director of Operations
Fort Wood Hotels by Ehrhardt Properties
Rick@fortwoodhotels.com

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276 - 282 of 307 reviews

Reviewed May 22, 2012

Great place to stay, very clean and friendly. Ronnie went out of his way in providing excellent
Customer sevice. Good place to stay if your riding motorcycles.

  • Stayed: May 2012, traveled with family
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Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

Simple but a very great place to be. all the workers are friendly and willing to help with whatever issues one has. I could not friend anything lacking in this hotel.
Keep the good job up.

  • Stayed: April 2012, traveled on business
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Thank Henry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortWoodHotelsGM, General Manager at Fairfield Inn Fort Leonard Wood St. Robert, responded to this reviewResponded May 23, 2012

Thank you for your kind words. We appreciate your business and look forward to serving you again.

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Reviewed April 28, 2012

I have been on a extended stay while working at the army base, All who work here have been exceptionaly friendly, This has made the time away from my family far easier. I would recommend this hotel to all. The rooms are nicely layed out and very clean. The bed is very comfortable which that is a problem with other hotels. Lastly very conveniently located and I will stay here on my next trip to the area.

  • Stayed: April 2012, traveled solo
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Thank langchops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortWoodHotelsGM, General Manager at Fairfield Inn Fort Leonard Wood St. Robert, responded to this reviewResponded May 3, 2012

Thank you for your generous review. We are happy you enjoyed your stay and look foward to serving you again.

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Reviewed February 20, 2012

This was a usual Fairfield Inn. Simple, but nice. The front desk was very ehlpful and friendly. The breakfast was good and the room was very clean.

  • Stayed: February 2012, traveled on business
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Thank cford624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FortWoodHotelsGM, General Manager at Fairfield Inn Fort Leonard Wood St. Robert, responded to this reviewResponded March 1, 2012

Thank you for your kind words about our hotel and staff. We appreciate your stay!

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Reviewed December 30, 2011

If you book at this location, be assured that you will rate it 'tops'. From the room to the staff to the breakfast, there was nothing lacking - the best in EVERY way!

  • Stayed: December 2011, traveled as a couple
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1  Thank supersatisfied
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2011

This is a great location to Fort Leonard Wood Missouri for visiting family of Army service members. We went to visit at Thanksgiving, and spent 4 nights there. The room was comfortable, clean, and quiet. The staff were all very professional, helpful and friendly. Really enjoyed having an indoor heated pool and jacuzzi when it was a bit cold and dreary outside (so did our grand kids!). The breakfast (included) were good. It is within walking distance of a Ruby Tuesday's and a local diner that is awesome. Lot's of other food choices close by. Super Walmart just a minute down the service road is good to know!
My son in career, so we have done this before, and this was a very good hotel to stay at, and it would be the hotel I would choose if I were to go back.

  • Stayed: November 2011, traveled with family
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2  Thank floracauna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Fort Leonard Wood St. Robert

Address: 131 Saint Robert Blvd, Saint Robert, MO 65584-3311
Phone Number:
Location: United States > Missouri > Pulaski County > Saint Robert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Saint Robert
#6 Family Hotel in Saint Robert
Price Range: $99 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Fort Leonard Wood St. Robert 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Fairfield Inn by Marriott is located in ST Robert Missouri just 2.5 miles from Fort Leonard Wood Military Base home to the Engineers, Chemical, Miltary Police, and Transportation Schools. Whether coming for military graduations, TDY, PCSing, military business or just cruising Route 66, we specialize in helping with all your needs. Indoor pool and spa, complimentary hot breakfast and business center are just a few amenities we offer to ensure a relaxing and comfortable stay. Come and enjoy all South Central Missouri has to offer, hunting, fishing, camping,canoeing,military MUSEUMS or just stop by on your way to ST Louis, Branson, or Springfield ... more   less 
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Also Known As:
Fairfield Inn Fort Leonard Wood St Robert Hotel Saint Robert
Fairfield Inn Saint Robert
Fairfield Saint Robert
Saint Robert Fairfield Inn

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