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“Not worth the money!”

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Baymont Inn & Suites Ft. Leonard/Saint Robert
Ranked #3 of 22 Hotels in Saint Robert
Gurnee, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not worth the money!”
Reviewed August 2, 2013 via mobile

Me and my mom stayed at the Baymont Inn on our way to visit friends in Tulsa OK. We had been driving for 8 hours that day and were excepting a very nice place because of all the reviews on here and the price but that is not what we got at all! First of all the last working the front desk didn't greet us and was shoving food in her mouth, than we went up to our room and it was dirty! The lamps had stains on them, the carpet never looked like it had never been vacuumed and it was just a mess. Another thing was the room was super small! And finally I had decided to sit at the hot tub which wasent even a hot tub and the whole pool was very dirty. There was hair and dust everywhere! The only good thing I experienced at this hotel was the breakfest and the woman working In the breakfest area. So over all I would not come back and I was very disappointed!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jessiemarie1197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont17871, General Manager at Baymont Inn & Suites Ft. Leonard/Saint Robert, responded to this review, August 9, 2013
I do apologize that we did not live up to your expectations. This review has been posted for the employees to see in hopes that we can learn from our mistakes.

Betsy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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532 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Jefferson City
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 31, 2013

Staff were very friendly and room was in good shape. Internet was a little slow but overall was a good night's stay.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont17871, General Manager at Baymont Inn & Suites Ft. Leonard/Saint Robert, responded to this review, August 1, 2013
Thanks for taking the time our to review our hotel. We are glad you enjoyed your stay. We do have 10 megs coming into the hotel for our guests use. With all of the wireless devices these days we are working on trying to get more megs without having to charge for internet, keeping it free for our guests.

Betsy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 16, 2013

Nice hotel. My husband and I just had to stay one night while on our way to a wedding. The hotel was nice clean and friendly. I didn't hear anyone until the morning when people were packing up and leaving.

I did wish there was a little more variety for breakfast.

And, they have Therapeutic warming tub, instead of a hot tub. Really not that exciting. It would get warm and cool down and then get warm again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kamaro623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont17871, General Manager at Baymont Inn & Suites Ft. Leonard/Saint Robert, responded to this review, July 18, 2013
Thank you for your recent review. Customer service is our #1 priority. The soaking spa does get a little cool when they are filling it. I do believe that is why you felt the temperature fluctuate.

Betsy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swannanoa
1 review
Reviewed July 7, 2013

Wonderful stay. The staff was absolutely top notch. The hotel could use updating and the breakfast bar was a bit lacking. Overall the staff is what made the hotel stay wonderful,

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Tommy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont17871, General Manager at Baymont Inn & Suites Ft. Leonard/Saint Robert, responded to this review, July 9, 2013
Thank you for taking the time out to review our hotel. We are glad you enjoyed your stay.

Betsy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Ft. Leonard/Saint Robert

Property: Baymont Inn & Suites Ft. Leonard/Saint Robert
Address: 139 Carmel Valley Way, Saint Robert, MO 65584-3327
Phone Number:
Location: United States > Missouri > Pulaski County > Saint Robert
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Saint Robert
#8 Business Hotel in Saint Robert
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Ft. Leonard/Saint Robert 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
We are a pet friendly hotel. We allow pets under 15lbs. There is a deposit which is refundable upon check out and a nightly pet fee which is nonrefundable. We know that pets are famliy too! Pets must be leashed in public areas and crated when in the room and guest is absent. Our indoor heated pool and fitness are now open 24 hours! Enjoy and relax after getting here at any time! ... more   less 
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Also Known As:
Baymont Inn And Suites Ft. Leonard / St. Robert
Baymont Inn & Suites Ft. Leonard / St. Robert Hotel Saint Robert
Baymont Inn Saint Robert
Baymont Inn Ft Leonard
Saint Robert Baymont Inn

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