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“Absoulutely Great!!!!”

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Courtyard St Louis Downtown West
Ranked #57 of 121 Hotels in Saint Louis
Elizabethtown, Kentucky
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Absoulutely Great!!!!”
5 of 5 bubbles Reviewed January 24, 2014

This Courtyard by Marriott is absolutely great in every aspect!!! The check in process was very courteous and professional. The room was emaculately clean. I stay in many hotels throughout the course of a year and must admit this is one of the best hotels I've been to. Friendly staff, clean rooms and a General Manager that meet and greet his guests. You gotta love it. If you are ever in the St Louis area give this place a try, I know I will. For the reasons listed above i will give the Courtyard by Marriott, two thumbs and two big toes up!!!

Room Tip: Rooms at the rear of the building were quieter.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, February 17, 2014
Thank you for the kind review, it was a pleasure meeting you and we look forward to your next visit. I will share your comments with our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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229 reviews from our community

Traveler rating
    78
    81
    46
    17
    7
See reviews for
65
47
19
59
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Saint Charles, Illinois, Usa
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

I arrived to find a problem with my reservation, not their problem, but the guy at the front desk was able to correct the issue quickly and professionally. The room was great. I really liked to layout of the room. The bed was awesome, very comfortable and warm. The room did not have fridge. I like to location of this hotel, not downtown but very close, right off of I-64

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, January 22, 2014
I appreciate you taking the time to give us some feedback. I will pass on your kind remarks to our staff. Our hotel has refrigerators in about half of the rooms and hope to have the entire hotel furnished with them by the end of the year. We also have a dozen or so on hand for requests in rooms that don't have one.
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Tacoma, Washington
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

This is a great place to stay in St. Louis. Not really walking distance to the arch but instead you get a great view of sunrises, the Arch, and city lights. I would rather stay here than right downtown. Very friendly staff.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJR R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, January 22, 2014
Thank you for the kind review, I will pass on to our staff and we look forward to a future visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Mississippi
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed December 29, 2013

I stayed here in October while running the Rock n' Roll St. Louis Half Marathon. This hotel was located extremely close to the race start, near a highway and had internet, all things that were important to me. The hotel staff was extremely helpful even though it was quite the chaotic weekend for them (the race, world series and a monday home football game were occurring concurrently). Would definitely stay here again.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, December 31, 2013
Thank you for your feedback, I will make sure to pass on your comments to our staff. That was a wild weekend and hopefully the same will be happening next year, Go Cards. I was glad to see our staff reacted well to make your stay a pleasant one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 14, 2013 via mobile

The dreary exterior didn't seem too promising but we were pleasantly surprised once we walked in. The lobby is refreshing and modern with a convenience store to buy snacks. Rooms were adequate and computers/printers were available to print boarding passes. All of this plus free parking gives this place great value. I like!

Stayed December 2013, traveled as a couple
Helpful?
Thank margaret f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, December 17, 2013
Thank you for the kind words regarding our lobby. We share a parking lot with another business and therefore it can look like a business park but everything inside the building is less than 18 months old. Courtyard continues to look for ways to keep the brand fresh and appealing.
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Level Contributor
4 reviews
5 of 5 bubbles Reviewed November 23, 2013

As soon as we arrived we were greeted with a smile. I actually lost my credit card and was freaking out because we needed it to stay. Chris was so nice and finally after 15 minutes we found it! But he was very nice and calming.
When we got to our room, it was clean but had a meldew odor. Maybe it was because it was the top floor. I'm allergic to mold very bad. I called down at front desk and again Chris was very kind and understanding. We switched rooms and it was great!! The view of the arch too.
The location was perfect since we were visiting SLU.i used the workout facility and it was good, small but clean. We didn't eat there but we had a few drinks.
All in all if it was not for Chris / being understanding of room/credit card sitituation, our stay would not have been as good. Thank you Chris!!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Izzydyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, November 28, 2013
Thank you for the complimentary review. I will make sure to pass this on to Chris and show him what an impact he had on your stay. We look forward to your future visits to SLU.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elmhurst, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed November 10, 2013

Because I have children attending SLU , this location is perfect to be near the campus but away from all the crowds of college students, especially on a weekend. This hotel is located within walking distant to Union Station which is a good place to shop and grab a good burger or sandwich. The hotel is located right off of innerstate 64 which can take you to local eateries in different "ethnic" areas of St. Louis (eg: The Hill- great Italian) as well as, great established shopping malls with top, Brand-Name stores in a matter of minutes. You are about 3 minutes from SLU and about 10 minutes from Wash U. The rooms and hotel are clean. The staff is very attentive to your stay here. The FREE wireless is wonderful especially when your college kids want to stay the night with you to swim in the pool and take advantage of the gym.( Though small, great workout equipment that is maintained.) As they return to the room, the request to have a pizza delivered is usually made, as they facetime their friends ,etc. on the wireless. The night's rest on comfortable beds with dark shades, makes waking up in the morning later than one thinks. This hotel is enjoyed by all as we get rest from the hustle & bustle of energetic college kids on campus. The room prices are very reasonable. And , the kids love the break away from the "dorm Life" for a night or two, even when staying with their parents.

Room Tip: If you have no kids travelling with you, request the rooms away from the pool area. The rooms are pr...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank MrPickler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, December 2, 2013
Thank you so much for the excellent review of our property. We are so happy that you enjoyed your stay and we look forward to many more while your child is in school. I will be sure to pass on your comments to our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard St Louis Downtown West

Property: Courtyard St Louis Downtown West
Address: 2340 Market St, Saint Louis, MO 63103-2517 (Formerly Courtyard St. Louis Downtown)
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 121 Hotels in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard St Louis Downtown West 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott St. Louis Downtown Hotel Saint Louis
Courtyard Hotel Saint Louis
Courtyard Saint Louis
Saint Louis Marriott
Saint Louis Courtyard

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