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“Great hotel, good location”

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Courtyard St Louis Downtown West
Ranked #55 of 120 Hotels in Saint Louis
Certificate of Excellence
Oxford, Mississippi
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great hotel, good location”
Reviewed December 29, 2013

I stayed here in October while running the Rock n' Roll St. Louis Half Marathon. This hotel was located extremely close to the race start, near a highway and had internet, all things that were important to me. The hotel staff was extremely helpful even though it was quite the chaotic weekend for them (the race, world series and a monday home football game were occurring concurrently). Would definitely stay here again.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, December 31, 2013
Thank you for your feedback, I will make sure to pass on your comments to our staff. That was a wild weekend and hopefully the same will be happening next year, Go Cards. I was glad to see our staff reacted well to make your stay a pleasant one.
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238 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
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English first
Charlotte, North Carolina
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 14, 2013 via mobile

The dreary exterior didn't seem too promising but we were pleasantly surprised once we walked in. The lobby is refreshing and modern with a convenience store to buy snacks. Rooms were adequate and computers/printers were available to print boarding passes. All of this plus free parking gives this place great value. I like!

Stayed December 2013, traveled as a couple
Helpful?
Thank margaret f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, December 17, 2013
Thank you for the kind words regarding our lobby. We share a parking lot with another business and therefore it can look like a business park but everything inside the building is less than 18 months old. Courtyard continues to look for ways to keep the brand fresh and appealing.
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Level Contributor
4 reviews
Reviewed November 23, 2013

As soon as we arrived we were greeted with a smile. I actually lost my credit card and was freaking out because we needed it to stay. Chris was so nice and finally after 15 minutes we found it! But he was very nice and calming.
When we got to our room, it was clean but had a meldew odor. Maybe it was because it was the top floor. I'm allergic to mold very bad. I called down at front desk and again Chris was very kind and understanding. We switched rooms and it was great!! The view of the arch too.
The location was perfect since we were visiting SLU.i used the workout facility and it was good, small but clean. We didn't eat there but we had a few drinks.
All in all if it was not for Chris / being understanding of room/credit card sitituation, our stay would not have been as good. Thank you Chris!!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Izzydyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, November 28, 2013
Thank you for the complimentary review. I will make sure to pass this on to Chris and show him what an impact he had on your stay. We look forward to your future visits to SLU.
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Elmhurst, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 10, 2013

Because I have children attending SLU , this location is perfect to be near the campus but away from all the crowds of college students, especially on a weekend. This hotel is located within walking distant to Union Station which is a good place to shop and grab a good burger or sandwich. The hotel is located right off of innerstate 64 which can take you to local eateries in different "ethnic" areas of St. Louis (eg: The Hill- great Italian) as well as, great established shopping malls with top, Brand-Name stores in a matter of minutes. You are about 3 minutes from SLU and about 10 minutes from Wash U. The rooms and hotel are clean. The staff is very attentive to your stay here. The FREE wireless is wonderful especially when your college kids want to stay the night with you to swim in the pool and take advantage of the gym.( Though small, great workout equipment that is maintained.) As they return to the room, the request to have a pizza delivered is usually made, as they facetime their friends ,etc. on the wireless. The night's rest on comfortable beds with dark shades, makes waking up in the morning later than one thinks. This hotel is enjoyed by all as we get rest from the hustle & bustle of energetic college kids on campus. The room prices are very reasonable. And , the kids love the break away from the "dorm Life" for a night or two, even when staying with their parents.

Room Tip: If you have no kids travelling with you, request the rooms away from the pool area. The rooms are pr...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank MrPickler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, December 2, 2013
Thank you so much for the excellent review of our property. We are so happy that you enjoyed your stay and we look forward to many more while your child is in school. I will be sure to pass on your comments to our staff.
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Morristown, New Jersey
Level Contributor
124 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed October 26, 2013

This is quite a nice little property, but not really downtown. You could not walk from here to downtown....the best you could do is walk to Union Station, which is about 6-7 minutes away. Downtown would be about 20 minutes, and that's optimistic.

Very nice, pleasant staff, very clean, good breakfast (bistro-type), pool, whirlpool, nothing bad at all. The best aspect of this property is that everyone who works here is a delight to speak with....they are all so damn nice!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jarakus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, October 29, 2013
Thank you for the nice words regarding our staff, I will be sure to pass it on. We take great pride in giving quality friendly service.
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Luquillo
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2013

Eventhough the room was a little musty, after I informed front dest, it was taken care of immediately. The room had a King size bed, the pillows were wonderful, and I loved the location.
I also used the small gym. The eliptical machine was the latest model. The Gym was clean and had towels available. I highly recommend this hotel and I will certainly consider staying here whenever I come back to St. Louis on vacation.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, October 29, 2013
It is great to hear that when you did have an issue that our staff responded quickly and fixed the issue to your satisfaction. Service is what seperates on brand or hotel from another and this is of the highest priority to me and our staff. Thanks for the kind words and your feedback.
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1 review
Reviewed September 23, 2013

The hotel itself was very nice. Very large and comfy. The rooms were extremely nice and we had a good view. The tv channels weren't very good but then again we weren't there to watch tv. The bistro was very pricey so we only ate there once. Our over all stay was very clean and comfortable. But what stood out the most was the hotel staff. Every housekeeper we passed always had a smile and said hello. And we ran into about five different desk clerks in iur two night stay and they were just so helpful! We were very impressed!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annamarie_mss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron W, General Manager at Courtyard St Louis Downtown West, responded to this review, September 25, 2013
Thank you for the kind words regarding our staff, I will make sure to pass them along during our morning stand up meeting. We are glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard St Louis Downtown West

Property: Courtyard St Louis Downtown West
Address: 2340 Market St, Saint Louis, MO 63103-2517 (Formerly Courtyard St. Louis Downtown)
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 120 Hotels in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard St Louis Downtown West 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott St. Louis Downtown Hotel Saint Louis
Courtyard Hotel Saint Louis
Courtyard Saint Louis
Saint Louis Marriott
Saint Louis Courtyard

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