We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First Class Experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Four Seasons Hotel St. Louis
Ranked #5 of 121 Hotels in Saint Louis
Certificate of Excellence
Reviewed May 28, 2012

It was a first class experience from the time we stepped out of our car to the time we checked out of the hotel. The service was great, the spa was excellent!! I brought my Mom for her birthday room service sent her a dessert, we both enjoyed our stay.

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sylvia c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,385)
There are newer reviews for Four Seasons Hotel St. Louis
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

1,150 - 1,156 of 1,385 reviews

Reviewed May 27, 2012

Loved this hotel for the two of us and three kids -- the welcome Rice Krispy Gateway Arches for the kids were a great touch. Very helpful staff. Great downtown setting (note: we are casino people and being attached to a casino was a positive, not negative, in our eyes). Food in-house was great, beautiful views. No complaints.

Stayed: March 2012, traveled with family
Thank christlenhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2012

My husband and I recently visited for two nights. The accommodations and facilities were gorgeous; the room was large and luxurious and the roof pool felt like you were in Miami. My primary complaints were with the service- the housekeeping, spa, and pool service. Regardless, if we go back to St. Louis, we will certainly stay here.

Room Tip: Request a view of the arch, but away from the highway
  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Meryl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_nenner, Hotel Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded May 27, 2012

Dear Meryl F,

Thank you for the feedback regarding your stay and I'm sorry that your experience with Housekeeping, the Spa and Pool were not what you expected. We pride ourselves on providing the best service and I'm sorry that we didn't deliver that. Please contact me in the future to make reservations and I'll make sure the team takes great care of you!

Regards,

Michael Nenner
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2012

First of all this is a beautiful hotel with exceptional service. It is worth the splurge even if you're not putting it on an expense account. The room was great and the staff was helpful. The pool and exercise room are also very nice. My only complaint was their restaurant, Cielo. We ate their on two occasions and the service was abysmally slow and mistake prone. My daughter didn't get her drink order until after she had finished her meal, more than 45 minutes after she placed it and despite a couple of reminders to a waitress who just didn't seem to care. My wife and I waited over 20 minutes for a pre-meal glass of wine. I would recommend staying here but I would skip Cielo.

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mudandlumber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael_nenner, Hotel Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded May 27, 2012

Dear Mudandlumber,

Thank you for your feedback and I apologize about the experience you had in Cielo with your daughter. We enjoy the children that visit the hotel and our server should have been more attentive to all of your needs. I will discuss this with our Cielo team and we'll use this as a training tool to become better in service.

Thank you for the comments and please contact me in the future to make any reservations.

Regards,

Michael Nenner
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2012

Loved the Four Seasons. We upgraded to a suite and were very impressed with the HUGE size (1.5 bathrooms, walk-in closet, tv in bathroom mirror, etc.) awesome view of Arch and the comfort of the bed and bedding. Would definitely stay here again.

Room Tip: Upgrade to a suite if you can with Arch view.
  • Stayed: May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank McMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

Four Seasons was excellent but lunch by the pool with a drink will cost you $90.0

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank altairmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

Love staying here. We take our small dog with us, he loves looking out the floor to ceiling windows and seeing boats going up and down the Mississippi River. Staff is so great. They speak at every opportunity and all seem to really love their job. The customer service is just like what you receive at Disney World. They must have great training. Outside lounge is wonderful -- great view of Arch. Lacedes Landing is just a block away with lots of late night activity. Shuttle at Lumuiere (casino-next door) will take you to Busch Stadium. Metrolink about 2 blocks away.

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ScribFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Saint Louis hotels
Downtown
Hyatt Regency St. Louis at The Arch
Downtown
Magnolia Hotel St. Louis
Magnolia Hotel St. Louis
#9 of 121 in Saint Louis
816 reviews
Downtown
Hilton St. Louis at the Ballpark
Show Prices
Show Prices
Show Prices
Downtown
Westin St. Louis
Westin St. Louis
#19 of 121 in Saint Louis
1,476 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel St. Louis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel St. Louis

Address: 999 N 2nd St, Saint Louis, MO 63102-2571
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Saint Louis
#2 Business Hotel in Saint Louis
#2 Luxury Hotel in Saint Louis
#5 Romantic Hotel in Saint Louis
#6 Family Hotel in Saint Louis
Price Range: $259 - $1,106 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel St. Louis 5*
Number of rooms: 200
Official Description (provided by the hotel):
Bringing new cachet to the downtown riverscape, Four Seasons rises above the city minutes from the central business district. Enjoy unrivalled access to stadium sports and the Lumière Place Casino, right downstairs. Then escape into Four Seasons tranquility – where views of the Gateway Arch and the Mississippi are as big as the Midwestern sky. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, Priceline, Hotels.com, Hotwire and HotelQuickly so you can book your Four Seasons Hotel St. Louis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel St. Louis
Four Seasons St Louis
Four Seasons Saint Louis
Saint Louis Four Seasons

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing