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“Union Station Doubletree” 4 of 5 bubbles
Review of St. Louis Union Station Hotel, Curio Collection by Hilton

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St. Louis Union Station Hotel, Curio Collection by Hilton
Ranked #21 of 121 Hotels in Saint Louis
Certificate of Excellence
Chicago, United States
2 reviews
“Union Station Doubletree”
4 of 5 bubbles Reviewed March 6, 2014

The staff is excellent and extremely nice/helpful. The building is old (historic), which influences my impressions of decor and amenities and makes it hard to compare to more modern hotels. It also hurts that the Union Station Mall has seen better days, which limits the entertainment and eating options. There are major renovations going on though, so it will be interesting to see what it all is like when finished...

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jerry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,900 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (357)
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English first
Kansas City, United States
1 review
5 of 5 bubbles Reviewed March 6, 2014

Check in was great! We were greeted with warm cookie, was asked if we needed anything. Our room was clean, modern, wireless internet available. Bed very comfortable! Staff was accommodating. Valet service was fast when retrieving my car. Definitely would return to hotel!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St.Louis, United States
1 review
5 of 5 bubbles Reviewed March 6, 2014

This was our first time staying in St.Louis, everyone was so kind and helpful. Since we are not familar with the area, they were very kind and helpful on directions and other information. We would stay here again if we decide to make another trip. Not only was the hotel great but it is located in Union Station so shopping was great! Location was great also!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cassie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
5 of 5 bubbles Reviewed March 4, 2014

DoubleTree at Union Station is a great place to stay. The staff are very friendly and helpful and the place is clean and welcoming. Also they are in the process of updating the rooms and I had the opportunity to see the new rooms and they look great. I can't wait to go back in July!

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kristina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, United States
2 reviews
5 of 5 bubbles Reviewed March 4, 2014

Upon checking in, Matthew made sure we were able to stay in the same room for the 3 day stay (we had booked additional nights under a different name). Additionally, he gave us vouchers for food and drink at the Grill and thanked us for our patience. At the Grill, Deb took excellent care of us in the morning and Richard was outstanding in the evening. Not once did we hear from a single Double Tree employee that they could not assist us. In fact, every employee not only helped but went above and beyond.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremiah E, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, March 13, 2014
Wonderful review Kevin--Thank You!
I couldn't have said it any better myself.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Box Elder, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 3, 2014

I stay at this hotel twice a year. Everything about the hotel is top notch. I would recommend it to anyone. Only once did I experience a problem and the staff went above and beyond to accommodate me. Wish all hotels had the staff this hotel has. Many of the staff remember the members from our group on first names. Makes you feel wonderful. With all the renovations being done I can't wait to come back to an even nicer place. Great job to the staff at Double Tree Union Station.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Becky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lake forest, United States
1 review
4 of 5 bubbles Reviewed March 3, 2014

Although the stay was short at the hotel, I found the hotel to be clean and the help friendly. The rooms were clean, large, the beds were very comfortable. The bathrooms need to be updated. I was happy to see they are updating the lobby. All in all a good stay.

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Colleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremiah E, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, March 13, 2014
Thank you for taking the time to review our property. I invite you back this fall (for next SLU semester visit) so you can enjoy all the improvements we've made this spring. You are going to just LOVE the new look to our guestroom bathrooms. New tubs, tiles, shower-heads, artwork and the lighted make-up mirror is going to knock your socks off! : )

See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Property: St. Louis Union Station Hotel, Curio Collection by Hilton
Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103-2274 (Formerly St. Louis Union Station Hotel)
Phone Number:
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Official Description (provided by the hotel):
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt

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