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“Beautiful, comfortable and nurturing”

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St. Louis Union Station Hotel, Curio Collection by Hilton
Ranked #23 of 120 Hotels in Saint Louis
Certificate of Excellence
Kensington, Maryland, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful, comfortable and nurturing”
Reviewed January 31, 2013

I stayed for three nights in this hotel for business meetings. The staff were extremely helpful and went over and beyond what I would expect from a hotel. I had needed to ship some large items and their packing and shipping staff person created boxed for my stuff and arranged all of the shipping for me, allowing me to relax. They really take care of you at this hotel. I had a King room and the bed was comfortable and the room had plenty of space for me to lay my yoga pad down and practice. The rooms were clean as well. The building itself is a beautifully restored old train station with high ceilings, elaborately decorated stained glass windows, ornate carvings on many of the pillars and lovely murals painted on the walls in the lobby and reception area. The staff are courteous and friendly. Additionally, they have a large supply of warm chocolate chip, walnut cookies one of which each guest receives at check-in. We were also offered cookies while we were waiting for our taxicab for the airport. I highly recommend staying at this hotel for pleasure or business which in St. Louis. It was a treat!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STLUSDoubleTree, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, February 5, 2013
Thank you for the great review! Our associates are so passionate about their job and always assisting our guests. Antron, who created your boxes, is the best. He truly cares about his position and always lending an extra hand! Again, thanks for the positive review and we can't wait to welcome you back with more warm cookies!
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3,090 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (379)
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English first
Chicago, Illinois
1 review
Reviewed January 30, 2013

Wonderful hotel that is under utilized by the St. Louis community. The location is accessible to areas of downtown and neighboring areas as well as it is definitely the most beautiful building in St, Louis.

The staff, especially the front desk and valet teams are efficient, polite and accommodating. The gym is brand new, and the rooms are comfortable and quiet. It has become my favorite hotel in the area.

Room Tip: 3rd floor rooms are the best option.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STLUSDoubleTree, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, February 5, 2013
Thank you for the great review. It is so great to hear we became your favorite St. Louis area hotel! Our fitness center is one of the newest and largest in the downtown area, and our hotel staff are second-to-none. Thanks again for the review and we can't wait to welcome you back soon!
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1 review
Reviewed January 27, 2013

We just left the hotel and it was exquisite I couldn't wait to leave my review. the meal we had in the hotel was exquisite the chef catered to our every whim. if you're going to Saint Louis you have to stay at the Union Station you won't regret it. I can't wait till my next trip.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JudyLess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STLUSDoubleTree, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, February 5, 2013
Thank you for your great review! I am so glad you enjoyed your time with us and had the opportunity to eat in the historic Station Grille. It is so delicious! Again, thank you and we can't wait to welcome you again!
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Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 25, 2013 via mobile

We were thrilled to get an upgrade to one of the historic rooms, which was just perfect. Nice size, nicely decorated, very good feel. Elegant without going over the top. Nice to see the Milles fountain from the room. Breakfast buffet was generous, not quite the usual. All staff professional. Dino our waiter, Sanin the manager extra special. Parking not ideal. Best ambiance for a drink in the lobby.

Stayed January 2013, traveled as a couple
Helpful?
1 Thank Kristan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STLUSDoubleTree, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, February 4, 2013
Thank you for the kind words. We are thrilled you enjoyed your stay. Dino and Sanin are two very extra special associates that really go the extra mile and I'm glad you experienced their first-class customer service! Thank you again and we hope to welcome you back with a warm DoubleTree cookie.
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Denver, Colorado
Level 6 Contributor
242 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 23, 2013

I have a history with this property. I used to plan an annual meeting here back in the late Eighties, early Nineties, for about three years. I knew this property really well back then, and it was such a fun place to have a meeting. Part hotel, part shopping center, part historic site. Lots of places to eat and kill time between sessions, if you were there for a conference. Recently stayed here again for someone else's meeting and the hotel part is still nice enough, but the shopping center that once filled the Union Station has withered. There's very little there. The empty store spaces are sad. St. Louis just couldn't sustain this as a viable tourist attraction, which is a damn shame. As a place to stay, I recommend it. But, it's not the vibrant destination it was 20 years ago. If you want a room closer to the lobby, be sure to request that. There are some rooms that are a REALLY long walk from the lobby. Remember, this place also has some really cool rooms, but you won't get them without asking and paying for them.

Room Tip: Ask for a unique, cool room and be prepared to pay a little more for it.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TJSullivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STLUSDoubleTree, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, February 4, 2013
Thank you so much for your review. You are very right; we are a different kind of hotel. We strive for excellence in customer service and to make everyone's stay an enjoyable one. All though we have no control over Union Station itself, there are plans to make it a destination once again. We hope to welcome you back to the DoubleTree Union Station once the plans are complete for an even better experience! Thanks again for the review!
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Houston, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2013

The hotel staff here has been remarkable! Starting with breakfast the first meal of the day, Cedric wow! Incredible service it felt warm and sincere, a remarkable experience! I needed some direction on reaching a couple of places and Cedric was extremely helpful and gave precise directions too! That was just the first day! It is often said you only get one time to make an impression well it started with Cedric, however it didnt stop there. Later that evening I had a meeting location that closed down unexpectedly because of a holiday....So I went into panic mode to find another location. So I went to the front desk and asked for the Manager on staff and needless to say Mr. Sanin the Manager on staff, went beyond the norm to make it work! Mr. Sanin found the right location and it was perfect. Thank you for the accodomations!!! Excellent Help!!! And extremely pleasant to work with, you came thru with a great alternative for a tough situation! Thank You Both for making my first day INCREDIBLE, Mr. Cedric, Mr. Sanin and the front desk Erin! You all have been awesome!

Chuck Chance
Executive Consultant
Ambit Energy
Houston, Texas

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STLUSDoubleTree, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, February 5, 2013
Mr. Chance,

I am overjoyed you had a great stay at our wonderful property and had the experience of meeting Cedric, Sanin and Erin! They really are an assest to our property. Thank you again for the wonderful review and we can't wait to welcome you back to the Union Station Hotel!
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Yorkville, Illinois
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 21, 2013 via mobile

This hotel is one of the best in St. Louis.hotel staff, can not wait to give superb service if you want a good exprience than you will not be disappointed with your stay.union station is beautiful,there is a mall for those who would like to shop.And a food court,hard rock cafe is located in the union station.Bush stadium within walking distant .We can not wait to stay on our next trip down to St. Louis .

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ladybug3Naperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STLUSDoubleTree, General Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review, January 23, 2013
Thank you so much for the review and sharing your experience with our wonderful staff. Your kind words truly mean a lot to our hotel. We really strive to provide the best hospitality service in St. Louis! Thank you for staying with us and we can't wait to welcome you back with a warm chocolate chip cookie!
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Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Property: St. Louis Union Station Hotel, Curio Collection by Hilton
Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103-2274 (Formerly St. Louis Union Station Hotel)
Phone Number:
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Official Description (provided by the hotel):
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt

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