Usually come here and everything is fine. Have ordered the bowls several times. Yesterday, we had a meeting and one of our group went to pick up the called in order. I had ordered the Vegan Lentil Quinoa Broth bowl (I'm not vegan but out of all the bowls, it had the least amount of sugar in the ingredients - why do you need to add sugar!!). When our order was picked up, the person was told to go to the cashier and they were told they were out of the Vegan bowl and instead substituted a vegan sandwich and charged the same. First off, I don't eat bread but was going to have the veggies off the sandwich. It was the saddest sandwich. One thin slice of tomato, some slices of red onion and a few scraps of lettuce. Seriously....this is your idea of a vegan sandwich! You had no other veggies to put on it??