We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Italian”

Rich Charlie's South County
Ranked #381 of 2,901 Restaurants in Saint Louis
Restaurant details
Kansas City
Level Contributor
62 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Good Italian”
Reviewed January 3, 2014

Met a friend for dinner and each was pleased with the flavor and portion of each dish. We had a pleasant dinner with a good server. Our meals were served in a reasonable amount of time and we left happy. It is nice to find a restaurant that doesn't make you feel like anyplace else would have been a better choice when you are traveling.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lostagainkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

41 reviews from our community

Visitor rating
    13
    21
    3
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Columbia,IL
Level Contributor
657 reviews
378 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
“Always one you can count on”
Reviewed August 5, 2013

Rich & Charlie's is a very good local restaurant and one we enjoy for Italian food. The service is good, very clean establishment and the food is a great value. We enjoy the daily specials. Once you get started on the bread, it is hard to stop. The salad is the draw for us sure you will enjoy it.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank rollinsthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“The Salad is Hard to Beat”
Reviewed July 11, 2013

Our family has gathered at this Rich & Charlie's many times over the past 20+ years and have always been very happy with the food, service, and value received. Our recent visit was no exception to our long history of good value and good food--with the salad always a favorite.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“They Don't Clean Their Draft Beer Lines”
Reviewed June 24, 2013

This place has really gone down hill. Our poorly trained server brought me a Urban Chestnut Zwickel that had a couple pieces of slime floating on top. Not the end of the world, I just asked her to swap out a bottle of Bud. A couple of years ago beer distributorships in Missouri got a law passed that they couldn't provide free services like beer line cleaning. Now establishments must pay to have that done. I figure the beer slime is probably harmless and just make a mental note to order a bottle next time.

During our meal the service wasn't great. They closed the main dining room as we were walking in at 8:45. All the servers were still picking up new tables in the bar area while also doing their side work in the main room. That meant that there were 8 servers in the bar area with 8 different tables. Most of the time they would all be off doing side work, while other times they were all in there which was distracting.

After eating our decent but not great food the bill came and still had the Zwickel draft beer charge (but not the Bud.) I wouldn't have cared if they would have swapped it out earlier but I didn't want to pay the higher price for the Urban Chestnut Mold Slime Beer. Now I had to wait 15 minutes for our server to come back out and then another 5 minutes for her to get the slime beer deleted and the Bud added.

When we were leaving we noticed the manager was a very young kid wearing a green t-shirt. Rich and Charlie's had a great reputation but it seems like they are well on their way of cashing out whatever goodwill is still left in a once popular destination.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lempmansion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
“Better Skip This Place”
Reviewed December 16, 2012

Early Sunday morning (not busy). 12/16/12 11:00am
Taste of Italy ordered (pick a pasta)
Baked mostaccioli. This is a NON-MEAT item at this place (more like a side dish).
Noodles and sauce.
Service poor, server nice but not well trained.
Sat with no drink refills the entire time (1 hour).
Searched for grated cheese, meaning walking around looking for server. Never placed on any tables. Manger stood around watching the football game on TV never making sure anyone was happy or taken care of.
Restaurants are trying to "cut corners" but this one really shows.
Dated/Tired interior, poor substandard staff and food that looks/tastes cheaper than Fazoli's at 3-4 times the price.
Better skip this one.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank david r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Rich Charlie's South County also viewed

 
Saint Louis, MO
 

Been to Rich Charlie's South County? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing