We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Food, Great Location, but.....”
Review of Max & Erma's - CLOSED

No photo provided
Got a photo?
Add it.
Max & Erma's
Cuisines: American
Neighborhood: Downtown
Restaurant details
Neighborhood: Downtown
Danville, Illinois
Level Contributor
306 reviews
209 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
“Great Food, Great Location, but.....”
Reviewed June 1, 2009

Max and Ermas at Drury Plaza hotel is definately worth going to. The food was great the service was good. It was a slow evening and only a few people in the restaurant so two waitress' were sitting at a booth wrapping napkins around silverware. They had cell phones out texting then would get up wait on other people. They acted like they hated being there and were unfriendly, that gave off bad vibes. Also the dishwasher or cook kept coming out wandering around leaning on tables and just looked bored. If they could bring the atmosphere up it would be a real nice place.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank winks1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

13 reviews from our community

Visitor rating
    3
    5
    3
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
A TripAdvisor reviewer on Facebook
“I've only eaten here during a St. Pat's weekend. I think I remember it being like an Applebee's or something. Just...”
Reviewed May 15, 2008

I've only eaten here during a St. Pat's weekend. I think I remember it being like an Applebee's or something. Just enough food & grease to get you through.

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Saint Louis, MO
1 review
“Great place!”
Reviewed October 31, 2007

My dining experience at Max & Erma's was fantastic! The food was hot and delicious and the staff was out going and friendly. Wonderful burgers along with many other choices on the menu for any taste. I will definitely be back!

Helpful?
Thank kellanlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
31 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Good”
Reviewed June 1, 2006

Our first time at a Max & Erma. The service was slow - our waitress seemed tired. It was after 9pm and there were few other customers. The atmosphere was nice, and the music playing was great (a lot of '80s hits). Our food was very good.

Helpful?
Thank christina0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Food is ok. And that's about it.”
Reviewed June 29, 2005

Ok. I know it's Max and Erma's and you can only expect so much from a casual dining restaurant like this, however we were amazed and astounded by how long our food took after we were seated- an hour and a half! We arrived for lunch around 1:00pm. The restaurant was just beginning to clear out so there's no reason they should have taken so long to turn our table around. We spoke to the hostess who was incredibly rude. So was the manager. No QC like there used to be (I'm a local and it used to be a good place for a burger). I hope they fix their service and management in this location because I've always liked M&E's before. What a bummer.

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Max & Erma's also viewed

Des Peres, Saint Louis
Ladue, Saint Louis
 
Webster Groves, Saint Louis
Maplewood, Saint Louis
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing