We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Willie & Joyce”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
River City Casino & Hotel
Ranked #15 of 121 Hotels in Saint Louis
Certificate of Excellence
Reviewed June 14, 2014

This place was amazing! One of the best casinos & hotel that I have been to in a long time and I would recommend this place to anyone. I've been telling others all about it since I have been home. The service was superb! Rodney my bellman was extremely energetic and helpful. He gave us a full tour of the entire facility! If you are ever in the St. Louis area this place is a must see!

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Willie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (557)
Traveler rating
Traveler type
Time of year
Language

441 - 447 of 557 reviews

Reviewed June 12, 2014

We have"nt been to river city casino sence they built the hotel We were greeted with such warmth! The desk staff made us feel like we were home! The hotel room was fantastic, so homey! We had a great time in the casino & there was so much gameing to choose from! The hotel & casino look like a castle, so beautiful!! We loved all the food choices Its was diffucult to chose & that was amazeing problem to have!!Like to thank all the staff for makeing our stay so wonderful! We will be makeing a trip again in August & looking very much to a another great stay!Thanks so Much John K

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank john k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this reviewResponded December 4, 2014

Thank you for your review! We strive to make our guests feel as if we are their "home away from home", and are so happy you felt welcome. We hope to have you as our guest again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2014

Since I last reviewed the hotel, the opening problems have been resolved. There are now coffeemakers in the rooms. The climate control works well. The front desk staff and bell person are awesome. They are anxious to please. The rooms are very nice. You won't be disappointed. The South County shopping center is about 10 minutes away with Macys, Penneys, Sears, Dillards, and many other shops you'd expect to find in a mall. Downtown St. Louis is about 10-15 minutes away via Highway 55. The location is great, rooms are excellent, and the casino is very nice.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Naccsecurity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this reviewResponded December 4, 2014

Thank you so much for not only visiting us again, but taking the time to update your Tripadvisor review to share your experience. We look forward to having you as our guest soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

We arranged the trip not knowing anything about hotel or casino and we were pleasantly surprised by the grandeur of this hotel. Everything was just WONDERFUL beginning to end. Our room was not ready when we got there so Rodney, the Bell Captain, checked our bags and gave us a little tour with details about the hotel and restaurants. When our room was ready he took us upstairs to help us understand all of the amenities of our room which we were so happy that he did. He epitomizes customer service...he was great! The room was exceptionally clean and with all the modern conveniences including TV in the bathroom mirror, electronic Do Not Disturb signs and a most beautiful shower. We were impressed with the staff, service, food and the hotel itself. Casino was a little smoky but everything else made up for that.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this reviewResponded June 9, 2014

We are so glad you enjoyed the accomodations (especially the shower!), as well as the wonderful experience you had with Rod. We can't wait to have you as our guest again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014

My wife and I visited this beautiful property May 2-4. Amanda with Mike's Travel arranged this trip for us and the entire trip went off without a single hitch.. Thanks Amanda!!! The room was fantastic, beautiful and extra clean. The staff were all great and very helpful. Our bellman, Jerry did a great job. Seth Rangel in the VIP lounge not only serves a great drink but is also a great entertainer. Great experience and would highly recommend this property to all.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 417,829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this reviewResponded June 9, 2014

I am so glad we were able to exceed your expectations during your stay at River City, and thank you for recognizing the team members that provided great guest service! We hope to have you and the other guests that were a part of Mike's Travel back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

Absolutely fabulous from check-in to check-out! We stayed here as we were attending a concert downtown and the hotel was only a short drive away. Room was clean, quiet, modern, well appointed, comfortable bed, and had a GREAT shower. Nothing bad to say at all about this hotel. We didn't check out any of the restaurants or other amenities. Nothing against the hotel at all, but the casino was a little smokey for the small number of people using it. Beautiful property from top to bottom!

Room Tip: Look for on-line discounts. We got a great rate with one.
See more room tips
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank john a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this reviewResponded June 9, 2014

Thank you so much for the great review! I am so glad you enjoyed all aspects of the hotel, next time you come to River City you should try our restaurants as well. We have some amazing food!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

Overall would rate the experience as a 3.5. Staff was very friendly. Arrived a couple of hours before normal check-in time and staff went above and beyond to check me in early. First time to St. Louis so had a lot of questions about the city, best way to get around, etc.... Rodney (Bell Porter/Service Express Attendant) provided phenomenal customer services and was the best source of information. If you have any questions about the city, he is definitely the person to speak with. Room was comfortable and clean. Only negatives were on the F&B side. Ate at the Beer House (sat at the bar) and it took a long time to get drinks / food. Seemed like they only had 1 bartender working the bar area (on a Saturday afternoon when the Cardinals game was on tv) and he could not keep up with the orders. Cocktail service on the casino floor was also very slow. Would easily be a 4.5/5 rating if the F&B service in these two areas was better.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KB913232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jesstine J, Front Office Manager at River City Casino & Hotel, responded to this reviewResponded June 9, 2014

Thank you so much for taking the time to write a review about your stay at River City, our guest's feedback is invaluable to us. Thank you for the feedback on the restaurant outlets as well, I have passed your review on to our Managers. Next time you come to St Louis, I hope that you will chose to stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Saint Louis hotels
Downtown
Hyatt Regency St. Louis at The Arch
Downtown
Four Seasons Hotel St. Louis
Four Seasons Hotel St. Louis
#5 of 121 in Saint Louis
1,410 reviews
Show Prices
Show Prices
Show Prices
Downtown
Magnolia Hotel St. Louis
Magnolia Hotel St. Louis
#10 of 121 in Saint Louis
820 reviews
Downtown
Westin St. Louis
Westin St. Louis
#20 of 121 in Saint Louis
1,484 reviews
Show Prices
Show Prices
Show Prices

Been to River City Casino & Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about River City Casino & Hotel

Address: 777 River City Casino Blvd, Saint Louis, MO 63125-1019
Phone Number:
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #15 of 121 Hotels in Saint Louis
Price Range: $141 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River City Casino & Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Experience the best at the award-winning River City Casino & Hotel. Along the banks of the Mississippi River, this stunning 7-story hotel offers 200 luxury rooms and suites and a state-of-the-art Event Center! Stay with us and you will be steps away from a 90,000 sq ft casino filled with night life! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Expedia, TripOnline SA, Cancelon, Orbitz, Hotwire and getaroom.com so you can book your River City Casino & Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing