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“The best overall hotel in Saint Louis”

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River City Casino & Hotel
Ranked #17 of 122 Hotels in Saint Louis
Certificate of Excellence
Reviewed November 20, 2013 via mobile

Besides being the newest Casino Hotel with a variety of wonderful amenities, their staff was excellent. I thoroughly enjoyed my stay. I could've spent hours in the shower of my room! The bed was super comfortable and hard to leave from. Room service was excellent. Gift shop was excellent. Front desk was excellent. Valet was fast and professional. Overall all their staff, restaurants included, seemed to have been hand picked because of their personable ability to relate and engage in with people in a respectful way. It was the vacation I needed...

Stayed: October 2013, traveled with friends
Thank donbean17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerad H, General Manager at River City Casino & Hotel, responded to this reviewResponded December 17, 2013

Thank you so much for staying with us and leaving such wonderful feedback on the staff, the restaurants, and our new hotel. We truly want to exceed our guest's expectations in all ways and get so excited when we receive positive feedback such as yours! We are very happy you enjoyed your stay and feel it is our absolute pleasure to have had you as our guest!

Thank you again and we all look forward to serving you as our guest again in the future.

Sincerely
Gerad

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544 - 550 of 565 reviews

Reviewed November 18, 2013

10 Star Rating! **********
Beautifully decorated...PROFESSIONAL Front Desk staff..and Housekeeping staff!!
David and Patria ROCK!!! Carolyn Gordon...very caring. We will be back.
Thank you from the Muirheads.

  • Stayed: November 2013
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Thank muirhead66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerad H, General Manager at River City Casino & Hotel, responded to this reviewResponded November 22, 2013

Mr and Mrs Muirhead
Thank you for staying with us and leaving such great feedback! It means so much to our team members when our guests take the time to recognize them by name for their hard work and excellent service. I will share your comments with the team and make sure they know how much you appreciated them.

Thank you again for staying with us and we all look forward to serving you as our guest again in the future.

Gerad

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Reviewed November 18, 2013 via mobile

My husband and I had a fantastic stay here. We didn't have reservations but stopped in on the spur of the moment just to see if they may have vacancy. Fortunately, for us, they did!
Pat, at the reservation desk was very sweet and accommodating.
The new hotel is beautiful. The showers are spacious. The beds are very comfy! I love the decor and all the fun colors. Well done!!
We are already planning our next visit up to St.Louis.

Stayed: November 2013, traveled solo
Thank nikkic23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

The customer service here was amazing! My husband and I have stayed at numerous hotels and have never felt this welcomed before! The rooms were meticulous and had a home feeling (not the typical hotel room). It's a great way to spend a date night.

  • Stayed: November 2013
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Thank Mamamelp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

We thoroughly enjoyed our stay. The decor of the room was beautiful. The bed and pillows were so comfortable, it was difficult to get up and go gamble. Loved the size of the shower and the added bonus of the tv in the mirror. Awesome. River City outdid themselves. The service was exceptional. Everyone was so nice and helpful. We have frequented the casino since it opened. We don't live very far from there. River City is by far our favorite casino. And now the added luxury of spending a night or two there is the cherry on top. We will definitely stay again and again. Thank you to all who were involved in the design and comfort of the rooms.

  • Stayed: October 2013, traveled as a couple
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Thank MaryHeibeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerad H, General Manager at River City Casino & Hotel, responded to this reviewResponded November 22, 2013

Thank you so much for staying with us and leaving such great feedback on our new hotel! It was truly an honor working on building our new event center and hotel these last two years, so you can imagine what your positive feedback means. We designed and reviewed each element(pillows, beds, rain showers, etc) with the guest in mind. The details you shared of your experience is why we worked so hard.

Thank you again and we look for to the opportunity to serve you again in the future.

Gerad

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Reviewed November 12, 2013

My Wife and I stayed here for 37th Anniversary, we were so impressed with the service and the room " excellent" on every count . What a great place to stay, the front desk was some of the nicest people I have ever meet in a hotel. The rooms were the best. The food was very good at good price . SO if you are in the ST Louis area this is the place to stay. We look forward to staying there again soon......

  • Stayed: November 2013, traveled as a couple
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Thank Ron776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerad H, General Manager at River City Casino & Hotel, responded to this reviewResponded November 22, 2013

Thank you for staying with us and allowing us the opportunity to share in celebrating your anniversary. Your feedback on the wonderful service and overall experience during your stay is absolutely appreciated. We truly want to create "outstanding" memories for our guests so your message was great to hear!

Thank you again and we all look forward to serving you as our guest again in the future.

Gerad

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Reviewed November 11, 2013

My husband and inlaws stayed here on Oct 20, 2013, for their 62nd anniversary for a fun time out, and we were so impressed!! Super nice rooms, very modern since it is basically a new place, but in the really NICE bathroom is a TV incorporated into the bathroom mirror!!! You can hardly even tell it's there unless you see this kind of dark looking rectangle on the mirror and wonder "what's that". IT'S A TV, so COOL!! I love watching/listening to it while I'm getting dressed in the a.m. My inlaws didn't even know it was there until I came over to their room and showed them. Also, the Burger Bros is a pretty good place to eat, you get PLENTY of food, almost enough for 2 people, and the gambling could be better, but we had a REALLY good time. (My inlaws said they'd be in bed by 10 pm and stayed up till midnight!!) We will return!!!

Room Tip: If you're older and can't walk so far, ask to be closer to elevator. They try to accommodate...
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  • Stayed: October 2013, traveled with family
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Thank Deucette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerad H, General Manager at River City Casino & Hotel, responded to this reviewResponded November 22, 2013

Thank you for such wonderful comments and for choosing River City Casino & Hotel as the place for your in-laws 62nd anniversary celebration!! We are so delighted that the service you and your family received created such a great overall experience. It is just an an honor for us to be a part of this type of special occassion.

Thank you again for staying with us and I hope we have the opportunity to serve you and your in-laws again!

Gerad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River City Casino & Hotel

Address: 777 River City Casino Blvd, Saint Louis, MO 63125-1019
Phone Number:
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #17 of 122 Hotels in Saint Louis
Price Range: $124 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — River City Casino & Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Experience the best at the award-winning River City Casino & Hotel. Along the banks of the Mississippi River, this stunning 7-story hotel offers 200 luxury rooms and suites and a state-of-the-art Event Center! Stay with us and you will be steps away from a 90,000 sq ft casino filled with night life! ... more   less 
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