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“Anniversary weekend”

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Hampton Inn - St. Louis Downtown at the Gateway Arch
Ranked #11 of 121 Hotels in Saint Louis
Certificate of Excellence
Reviewed September 30, 2012

We had a great experience this past week at the Hampton Inn downtown St. Louis. The staff was friendly and helpful! The only thing we found odd was that the comforter on our bed had obviously been laundered and the batting inside was very LUMPY! The pillows were smaller than average and we had a king bed.

The room was clean and had a great view of the Arch. It was also surprisingly quiet even though we were directly next to the elevator.

My husband used the whirlpool and enjoyed it.

The breakfast spread was exceptional. This hotel is also located one block from Laclede's Landing. Very clean and convenient!!!

Stayed: September 2012, traveled as a couple
Thank NikkiBroaddus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,386 - 1,392 of 1,758 reviews

Reviewed September 27, 2012

We wanted to stay close to the attractions by the Arch and this was a great find. Parked our car in the parking lot during our 2 night stay and didn't have to move it until we were ready to leave the area. Parking was $12 per day, but nothing is free anymore, nice secure place to park. Nice clean room and staff was VERY helpful and pleasant to work with. Will stay again!!!!!!!

  • Stayed: September 2012, traveled as a couple
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Thank Cindy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

i really enjoyed my time the staff were so helpful and friendly from start to finish,and the location was fantastic!if i go back i would stay there again,the only bad side was the bed linen needed to be starched ironed lol that could just be me being fussy,but i think hotel beds should look perfect,i let them know and they were gracious about my comments and took them on board.i had no other comlaints the hotel was good value.

Room Tip: as for a room with a view,if your not bothered then you can pay less to not have a view.
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  • Stayed: September 2012, traveled solo
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Thank laydeejaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGatewayArch, Manager at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded September 27, 2012

Thank you for your feedback regarding the duvets. We appreciate you staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

We loved St. Louis! What a great city. This Hampton Inn is situated in the downtown area within walking distance of the Arch, the Conference Center and all the downtown shopping, restaurants and attractions. It is also a "city hotel" so we missed the warmth and personal interest from Front Desk and Housekeeping that you get in smaller locations.

Good points about this Hampton Inn: Location, view of the Arch (we had room 1712) which is worth paying a bit more for. The breakfast room is large and the variety is very good. The room was a decent size and the bathroom had a long counter with plenty of room for "stuff".

Less good points: We could hear anyone talking in the hallway, sound proofing was not optimal. Hampton Inn's new policy of placing only recycled paper cups in the room is, to us, annoying. If Hampton sees this as a "green" policy, what's wrong with glass drinking glasses which can be reused. A glass of wine in your room at the end of the day in a waxed paper cup is not the same. When we called the front desk and asked for a plastic or glass drinking cup we were directed to the restaurant (no offer to bring us one).

There is apparently also a new policy relating to news papers. Don't expect to find one outside your door in the morning. Another "green" initiative is to deliver your USA Today online. If you are not travelling with an IPad or lap top there are a few papers in the lobby (get there early!). Sorry, but I see most of the so-called "green" initiatives as cost cutters. This does not enhance the customer experience.

Would I stay here again? Probably. The location is really good and the view was lovely. Just don't expect warm, personal service.

  • Stayed: September 2012, traveled as a couple
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Thank BJinHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGatewayArch, Manager at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded September 27, 2012

Dear Valued Guest,

We appreciate your feedback. We have received both negative and positive responses from the Hampton Brand's green initiatives and believe it may take some time for our guests to adjust. We're sorry that you found them as an inconvenience. An overwhelming majority of our guests report receiving warm, personal service during their stay; we apologize for your experience not meeting that standard. Thank you for staying with us and we hope that you will return.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2012

I stayed here for four nights while attending a conference at a nearby hotel. I had an archview king on a high floor, which I would highly recommend. An arch view is only a few dollars more than a regular room. The hotel is just two blocks from the arch, adjacent to Laclede's Landing. Other downtown sights are nearby, including the Rams stadium and convention center. A downtown trolley can take you elsewhere in downtown for just $2 a day, including Busch Stadium. The room was very nice, comparable to other Hampton Inns. parking was convenient and secure. The staff was exceptionally helpful and friendly. All in all, I can't think that you could find a better hotel at such a good price downtown.

Room Tip: Get an archview room.
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  • Stayed: September 2012, traveled on business
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Thank jwpColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGatewayArch, Manager at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded September 27, 2012

Dear Valued Guest,

We appreciate your feedback and are delighted to hear you enjoyed your stay. Please come see us again!

Best Regards,

Report response as inappropriate
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Reviewed September 9, 2012

I'm very glad I chose this Hampton Inn. Sure, there are hotels that are closer to the Arch (this Hampton is a ten minute walk) but a friendly staff made it above average. A super-secure parking lot garage was an added expense, but worth it (where else are you going to park?). The clerk got me an upgrade to the tenth floor with a view of the Arch. Pretty awesome. The room was smaller than the usual Hampton room but it had all I needed. Check out the Irish bar located in the hotel. I didn't get beyond it. Try the lamp dip.

  • Stayed: September 2012, traveled solo
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Thank SingletonTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGatewayArch, Manager at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this reviewResponded September 27, 2012

Dear Valued Guest,

We're so glad to hear you enjoyed the room, location, and service. Thank you for your business hope to see you when you visit St. Louis again.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

The Hampton Inn downtown St. Louis is an excellent place to stay. Check-in was quick & easy. I was a little worried about parking but found it to be easy and reasonable priced ($12). Adam was the agent who checked me in, he was super nice, we both have family in Mississippi! I booked a King room but decided to bring my daughter along at the last minute and decided it would be better if we had a room with 2 beds, it was available so Adam gave us a room with 2 beds. Customer Service goes along way with me! The view of the arch from our room was AWESOME! My only complaint is when we got to the room and needed to use the refrigerator, it was dirty, called down and Chris sent someone right away to clean it. I took pictures to post on TA but since they were so nice and promptly sent someone to clean the fridge I'll spare the humiliation! Also, my daughter found a hair pen, in the room. Fortunately, I caught her before sticking it in her mouth. Overall a decent place to stay, look forward to staying again.

  • Stayed: September 2012, traveled with family
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1  Thank Mikey952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn - St. Louis Downtown at the Gateway Arch

Address: 333 Washington Avenue, Saint Louis, MO 63102-2116
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Saint Louis
#8 Romantic Hotel in Saint Louis
#9 Business Hotel in Saint Louis
Price Range: $107 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn - St. Louis Downtown at the Gateway Arch 3*
Number of rooms: 190
Official Description (provided by the hotel):
Our modern, award winning Hampton Inn hotel is located in the heart of downtown St. Louis, just one block from The Dome at America's Center (formerly Edward Jones Dome), one block from Laclede's Landing and three blocks from the historical Mississippi Riverfront. Our guests can enjoy a wide variety of restaurants, nightclubs, and historical sites all within walking distance. The famous St. Louis Gateway Arch and the new downtown casino are just steps away! Access to all major interstates is just blocks from our entrance. Busch Stadium, Home of the St. Louis Cardinals and Ball Park Village are only a short walk, or a quick trip on the Metro Link. The Metro link, St. Louis' light rail transit system is only 2 blocks away, allowing our guests a short ride to and from the airport, as well as all key destinations in the city. ... more   less 
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Also Known As:
Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel Saint Louis
Hampton Inn Saint Louis
Saint Louis Hampton Inn

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