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The Hotel Majestic St. Louis
Ranked #77 of 123 Hotels in Saint Louis
Reviewed August 29, 2008

Thanks to all the great reviews on this site we took a chance and tried Hotwire's 4 star deal for $79. Only three choices and this was the one we got.. Everyone raved about the service and it is true. The staff met us at the door and they were there until we left on our second day. The hotel is top notch. We usually stay at Hampton Inn or Hilton properties and the extra touches go beyond the satisfactory service we come to expect. When we walked by the Hampton downtown, I was sure glad to go with the Omni. St.Louis in general was great even if my Brewers stole a 12 - 0 win from the home faithful.. People of St. Louls can be proud of yourself. People said hello on the street and many offered help. I will definitely recommend St. Louis and the Omni as a place to go.

  • Stayed: August 2008, traveled as a couple
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1  Thank MikeGreenBay_WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at The Hotel Majestic St. Louis, responded to this reviewResponded September 2, 2008

Thank you for taking the time to review the Omni Majestic Hotel. We are glad that you enjoyed your stay at our hotel and in St. Louis. It’s a great town with a great baseball team, even when they take a loss from time to time. Please come visit us again next time you visit St. Louis. We look forward to seeing you again.

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793 - 799 of 848 reviews

Reviewed July 27, 2008

My husband, I, and my 22 month old son stayed at the Omni in late July 2008. We got a good rate using hotwire, when we checked in the staff noticed we had a child and switched our room from smoking to a non-smoking, which we found to be very thoughtful. when we walked into our room we were greeted with soft music and a great smelling, good looking room. We had a king size bed and had plenty of room to set up our son's pack and play. The bed was firm and the pillows were extremely comfortable. The bathroom was small but manageable and everything was very clean, we were also able to get wifi in our room.
The parking is very expensive at least in our terms. $24 for their valet parking. We parked across the street the first night (which was a Thursday) for $5. The second night we were there, a concert was being held near by and finding a parking spot was near impossible. So, we decided to use their valet service. When we parked in the hotel parking lot, one the staff nearly came charging at us wanting to know why we were parking in THEIR lot. when we explained we were guests there, she said "you are?" as if it was inconceivable, I didn't know if I wanted to laugh or get mad, but we got it sorted out and we used their valet service that night, which they never even moved the car they just left in the parking lot where we had parked it. When waiting for the elevator, I heard the staff member tell another person of the staff how awful she felt for treating us the way she did. I wish she would have said this to our face. It really put a bitter taste in our mouth for the place, even though everything else was good. One should never belittle their guests. There was never an apology, but neither did we make a big deal of it , it had been a long day and I just wanted a good nights sleep.

  • Stayed: July 2008, traveled on business
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3  Thank Harmony620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at The Hotel Majestic St. Louis, responded to this reviewResponded August 29, 2008

We appreciate your review of the Omni Majestic Hotel. We understand your concern about the parking situation at the hotel. Many nights, usually weekdays, it is very easy to find parking downtown. However, we have a contract with the adjacent parking lot that guarantees spots for our guests. While the price is more expensive than parking yourself and it is in the same lot, it does guarantee you a parking space for your car close to the hotel during busy times. You could not be more right. One should never belittle a guest and we apologize for the way you were treated by one particular staff member. We hope you will stay with us again when your travels bring you back to St. Louis.

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Reviewed July 22, 2008

My husband and I just got back from St. Louis this past weekend. I can't say enough about what a fabulous hotel the Omni Majestic is. Not only are the rooms very nice and have great beds!!!!! They have an incredible turn down service that we haven't seen in years!!!!! What a nice surprise to get in late at night and have ice in the room, chocolates and the darken shades already drawn!!!!! LOVE IT!!!!! However, the ENTIRE staff from the front desk, bartenders to the valet were all very friendly and had wonderful customer service skills. Their attitude and smiles were very nice to come home to in the evening. WAY TO GO GUYS... you guys should start training other hotels around the world!! We hope to return again next year.

  • Stayed: July 2008, traveled as a couple
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2  Thank TiffToFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at The Hotel Majestic St. Louis, responded to this reviewResponded August 29, 2008

We are so glad to hear that you enjoyed your stay with us. If you are interested in purchasing one of our beds for your home, please inquire at the front desk and they will be happy to assist you. Our little property in St. Louis is honored to hear you think we should start training hotels around the world. Until that happens, please come visit us again next year. We look forward to seeing you.

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Reviewed July 1, 2008

This was one of the best hotel experiences I've had in a long time. The service was truly outstanding. I had booked a suite and had some friends in teh city for the night and they let them stay for no extra problem and even recommended my friend park his car in a space that was free instead of the valet ($24). They were extremely accomodating and welcoming. The rooms are large and well decorated. The location is convenient to a variety of things in St. Louis. Definitely stay here!!

  • Stayed: April 2008, traveled on business
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2  Thank travelguy20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at The Hotel Majestic St. Louis, responded to this reviewResponded August 29, 2008

Thank you so much for your review of the Omni Majestic Hotel. We are glad you enjoyed your stay and look forward to welcoming you back to the hotel.

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Reviewed June 23, 2008

I spent 5 nights at the Omni with my 7 year old son, and had a very nice stay. We got a great rate on Hotwire ($85 a night), so I definitely felt we got our money's worth. It's a block or two outside the usual tourist zone, but we were able to walk to the Arch, Busch Stadium, and City Museum in a matter of minutes with no trouble at all. And MetroLink is just 2 blocks away, which was also very convenient. Our room was large, clean, attractive and very comfortable and still had the feel of an older hotel, which I prefer to the feeling of some of the newer mega-hotels. The service was generally very good, too. I would stay there again without hesitation. Still, there were a couple things I didn't really appreciate. $25 a night to park your car seems pretty steep for this place, and it wasn't mentioned on the Omni website as far as I could see. Technically, it's valet parking, but a couple of times our car just remained right in front of the hotel, and they just took our keys. Also, for Hotwire reservations, they did not include the continental breakfast...an experience I've not had elsewhere. As a result, though, we discovered City Grocers a block away, where we were able to pick up fresh hot food, coffee, bagels, pastries, etc for breakfast (and snacks for the day), and could eat at the window-side counters and watch the people go by. All in all, we enjoyed our stay.

  • Stayed: June 2008, traveled with family
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2  Thank RickyAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at The Hotel Majestic St. Louis, responded to this reviewResponded August 29, 2008

Thank you for staying with us. We appreciate your positive and negative comments about the hotel. We are conveniently located near the MetroLink station, which allows pedestrians to get around St. Louis with ease. Also most attractions are within walking distance. Our valet rates are competitive with other hotels in the city, but we do apologize for not advertising the rate on our Web site. It has been added so as not to catch guests off guard. We do apologize for not extending the continental breakfast to our Hotwire and Priceline customers. Unfortunately when rooms are booked on an opaque channel at a discounted rate, we are unable to offer free breakfast. We have since discontinued free breakfast for all guests, but it is still available for a nominal fee. We hope you will stay with us again when your travels bring you back to St. Louis.

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Reviewed May 21, 2008

I had an excellent stay at this hotel. I am a travel agent and went for business and pleasure. The hotel was very welcoming, the staff was just wonderful from the minute we walked in the door. Every request we had was honored, and the free breakfast was great! I highly recommend this hotel to all. Not much to do in STL, but the hotel is great!

  • Stayed: May 2008, traveled on business
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1  Thank travellover1006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at The Hotel Majestic St. Louis, responded to this reviewResponded July 1, 2008

Thank you for the wonderful review of our hotel and staff. We look forward to seeing you again next time you visit St. Louis.

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Reviewed April 18, 2008

what a wonderful hotel! Rooms are spacious and confortable and most of all the staff is GREAT! Very friendly and always willing to go the extra mile for you. We had a wonderful time and would not consider any other hotel for a trip to St. Louis. Can't say enough!

  • Stayed: February 2008, traveled on business
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Thank annafies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at The Hotel Majestic St. Louis, responded to this reviewResponded July 1, 2008

We appreciate the great review of the Omni Majestic Hotel. Thank you for choosing us when you travel to St. Louis. Please come visit us again.

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Additional Information about The Hotel Majestic St. Louis

Address: 1019 Pine St, Saint Louis, MO 63101-2014 (Formerly Omni Majestic Hotel)
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in Saint Louis
#21 Business Hotel in Saint Louis
#22 Romantic Hotel in Saint Louis
Price Range: $101 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel Majestic St. Louis 4*
Number of rooms: 91
Official Description (provided by the hotel):
Experience a unique blend of timeless elegance and modern comfort at our historic hotel in downtown St. Louis. Built in 1913, this Midwest icon blends its rich history with charming, boutique-style accommodations overlooking the stately Gateway Arch. Located in the heart of downtown, The Hotel Majestic invites urban explorers and business travelers to stay in a vibrant neighborhood, steps from enticing restaurants and sights like the America's Center Convention Complex and Busch Stadium. Savor a seamless blend of Midwest hospitality, comfort and convenience, and wake up to a fresh hot breakfast, stay connected with free Wi-Fi, or tackle the day's agenda from our business center. ... more   less 
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Also Known As:
Omni Hotel Saint Louis
Omni Saint Louis
Saint Louis Omni

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