I traveled to St. Louis on business. The location of my meeting changed, so I called the hotel and asked to cancel my reservation. However, this hotel asks for cancellation by 4pm the day BEFORE the reservation. Most hotels allow you to cancel the day of... And when the policy is different from this, they are sure to call it out during the reservation process. This hotel does NOT call out that their reservation cancellation policy differs from the norm!
Also, there is a lot of street noise around the hotel. From my 2nd floor room, I could hear cars going by while I was trying to go to sleep.
Finally, the parking was $27/day. And there are no clear alternatives nearby, so the hotel is really making a mint on this.
- Official Description (provided by the hotel):
- The Embassy Suites St. Louis – Downtown hotel in Missouri is conveniently located in the historic Laurel Building in the heart of downtown St. Louis across the street from America's Convention Center and the Edward Jones Dome - home to the NFL's St. Louis Rams. With easy access from I-70, I-64, I-44 and I-55, our Embassy Suites hotel is the centerpiece of the exciting new Mercantile Exchange District currently under development. Lambert St. Louis International Airport is only 14 miles away and the MetroLink light rail systems Convention Center station is less than a block away. ... more less
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