I booked for three nights through Expedia.com. More on Expedia.com later. There was so much that went wrong its hard to start. No service, refused to supply an ice bucket. Bathroom floors weren't clean, glass rings on the furniture, waste bucket wasn't emptied after the first night. I asked for an extra wash cloth, no deal. The morning after the second night I drop some popcorn kernels fragments on the floor. There were ants all over them. I complained at the desk and they said they would spray and take care of it. When I came back in the evening there weren't any ants but nothing had been cleaned. Waste basket was full, floor still had some popcorn fragments, etc. The bathroom mirror wasn't clean. I complained and they moved me to another room. The next morning, although I had hot water for a shower, there was no hot water from the sink for a shave. When I asked for a refund I was told since I booked through Expedia.com I would have to get it from them. The desk personal could have cared less about what was going on. An hour on the phone with Expedia.com got me one day's refund, but they said they were powerless to get anymore. Last time for Red Roof and first, last, and only time using Expedia.com.
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- Also Known As:
- Red Roof Inn St Louis-Forest Park/Hampton Avenue Hotel Saint Louis
- Red Roof Inn Saint Louis