We booked a suite because we had multiple kids. The first night, the toilet backed up and when we called, the lady at the front desk brought us a plunger, as if it was our responsibility to fix it. The issue resolved itself and she said she would have it looked at the next day. It backed up again the next day and overflowed. They said the only option was to switch to a regular room. They said they do not have a maintenance person, and the plumber they had look at it days earlier (before we checked in) said it needed lots of work. So, they put us in a room they knew did not have working plumbing. Then they refused to give us a discount until my husband got involved. It was awful.
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- Also Known As:
- Holiday Inn Express St. Louis Hotel Saint Louis
- Holiday Inn St Louis
- Holiday Inn Saint Louis
- Saint Louis Holiday Inn