We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Good property.” 4 of 5 bubbles
Review of Hotel Avyan

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Avyan
Ranked #84 of 119 Hotels in Saint Louis
Champaign, Illinois
Level Contributor
122 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good property.”
4 of 5 bubbles Reviewed October 21, 2012

This property is conveniently located near the 44 freeway...easy access to everywhere.

The only thing that I want to mention is their shameful posting that they be rated 'EXCELLENT' in the survey that guests receive. Large framed signs by the elevators that basically say anything other than an excellent score is failing. 'Please let us know what we can do to make your stay EXCELLENT.'

just seems strange....so if you want''excellent'' from me: Hire a friendlier breakfast worker---you know,,,one that says ''good morning'', rotates the milk properly, has butter available for the biscuits, etc. Oh, and the front desk clerk in the morning NEVER looked up from what she was reading (or doing) to say ''Have a great day'' to departing guests.

  • Stayed October 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RobbTob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

146 reviews from our community

Traveler rating
    29
    57
    28
    10
    22
See reviews for
54
29
11
27
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Salt Lake City
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 19, 2012

The cleaning people seem to be doing a great job. The service was great. Employees went out of their way to help us. The rooms were large and comfortable. The rooms were very clean. We rented three rooms

However, I think management is missing details. The card reader for the back door was broken with no sign/alert. Another visitor used a rock to hold the door open. A ceiling was leaking on the first floor. We had large holes in the wall (from an old picture?) and the bath drain seemed to be snapped off (???). I thought the bath was dirty, but it was actually clean -- just a couple stains. I didn't like breakfast (no meat), and the apple juice spout delivered water. I only provide the complaints as a directon for improvement. The hotel doesn't need much for me to change to a 5 star.

The details mentioned here are only minor, and would not affect my decision to stay here again. The hotel worked out great for our group. I liked the clean and roomy rooms.

Room Tip: Consider breakfast elsewhere.
See more room tips
  • Stayed September 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingUtahBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Misawa, Japan
2 reviews
1 of 5 bubbles Reviewed July 29, 2012

We stayed here one night, after flying all day from Great Britain. Having lived in England, we know about bad customer service. But after we checked out after our one-night stay, the staff went ahead and checked my parents out, too (although they had a confirmed booking). And when I thought I had left something quite valuable behind in my room (my engagement ring) I called and left voice mail messages FOR THREE DAYS and never received a response from the manager about whether it had been found. The desk staff were not able to tell me whether the ring had been located, and were not capable of ringing me through to the manager's voice mail. One desk clerk did not know the manager's extension number, and told me she was not able to give me the manager's email address. I would never recommend that anyone stay here. I like to support businesses trying to make it in a scrappy neighborhood, but this one is not trying at all. It's a terrible hotel.

Room Tip: Go somewhere else entirely!
See more room tips
  • Stayed July 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Strovis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Avyan, responded to this review, August 12, 2012
Dear Strovis,

We appreciate that you took the time to review our hotel. I am very sorry for the unacceptable service you received. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance.
Once again many thanks for your feedback.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed July 15, 2012 via mobile

Pretty average for a Holiday Inn. Rooms were clean. But the first room we stayed in had a broken hair dryer and then we discovered after a day that the door was not locking. Moved us into a second room with a very noisy air conditioner that rattled. Was happy to leave after 2 nights. I've stayed here before and had a better experience.

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sheryl Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

The staff was very helpful and the room was very quiet. This hotel is near Lafayette Square and near the interstate. It was very convenient to everything.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NancyJamesM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, AZ
Level Contributor
117 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed May 25, 2012

This did not meet our expectations for Holiday Express. It is a bit weary. The quirky room was clean and presentable and food was good. However Internet access was less than marginal on the second floor and the problem was not my computer - since everything worked in the lobby. Other annoying rooms quirks were blinking telephone message light for two days, defective lamp, conduit hanging outside the window and non-working second floor ice machine.

The hotel location is great for downtown access and the old-town surrounding buildings are interesting to see.

Room Tip: Stay on the third floor but plan to access the Internet from the lobby.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dalichandler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Hotel Avyan, responded to this review, July 4, 2012
Dear dalichandler,

Thank you for writing a review about your recent stay with us. We are pleased you liked your breakfast and found your room clean and comfortable. We apologize for the inconvenience you have experienced regarding the room amenities and hotel facility. I truly value the comments as this gives us the opportunity of improving what we can offer to improve your stay. We will address these points and I hope when you return you will see the improvements made.

Thank you again for your review.

Sincerely,

Zelyn N.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Horeb, Wisconsin
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed May 8, 2012 via mobile

I asked for a holiday inn express because I am a priority club member and wanted a hotel close to my business location. It is not a great location for anything else. Hotel is older with some new finishes. The shower handle was loose from the wall. Okay rooms and clean. I would not stay again or recommend it, but it worked for one night.

Stayed May 2012, traveled on business
Helpful?
2 Thank Fordmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Avyan, responded to this review, June 19, 2012
Dear Fordmouse,

Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.

Katie J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Saint Louis hotels
The Hill
Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue
Forest Park
Holiday Inn Forest Park
Holiday Inn Forest Park
#71 of 119 in Saint Louis
3.5 of 5 bubbles 188 reviews
Show Prices
Show Prices
Show Prices
Downtown
St. Louis City Center Hotel
St. Louis City Center Hotel
#86 of 119 in Saint Louis
3.5 of 5 bubbles 916 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Avyan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Avyan

Property: Hotel Avyan
Address: 2625 Lafayette Ave, Saint Louis, MO 63104-2011 (Formerly Holiday Inn Express St. Louis)
Location: United States > Missouri > Saint Louis > Lafayette Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 119 Hotels in Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Avyan 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline and Odigeo so you can book your Hotel Avyan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express St. Louis Hotel Saint Louis
Holiday Inn St Louis
Holiday Inn Saint Louis
Saint Louis Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing