The cleaning people seem to be doing a great job. The service was great. Employees went out of their way to help us. The rooms were large and comfortable. The rooms were very clean. We rented three rooms
However, I think management is missing details. The card reader for the back door was broken with no sign/alert. Another visitor used a rock to hold the door open. A ceiling was leaking on the first floor. We had large holes in the wall (from an old picture?) and the bath drain seemed to be snapped off (???). I thought the bath was dirty, but it was actually clean -- just a couple stains. I didn't like breakfast (no meat), and the apple juice spout delivered water. I only provide the complaints as a directon for improvement. The hotel doesn't need much for me to change to a 5 star.
The details mentioned here are only minor, and would not affect my decision to stay here again. The hotel worked out great for our group. I liked the clean and roomy rooms.
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- Also Known As:
- Holiday Inn Express St. Louis Hotel Saint Louis
- Holiday Inn St Louis
- Holiday Inn Saint Louis
- Saint Louis Holiday Inn