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“Very Pleasant, clean and quiet stay!!!”

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St. Louis City Center Hotel
Ranked #91 of 121 Hotels in Saint Louis
GreenLeadersSilver level
Kansas City, Missouri
1 review
“Very Pleasant, clean and quiet stay!!!”
Reviewed March 16, 2013

The whole hotel staff was very pleasant and courteous. They made excellent recommendations for dining. Loved the hot tub!! Shower pressure was to die for! Loved the Sheraton robe they provided. They provide alot of services for the price and location. Felt very safe in this hotel!! I will stay there again, if given the opportunity! Great Job Sheraton Staff!!!

Room Tip: Loved the view from my room!! North side, great view of the Scotts Trade Center and the Metro-link...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Cphtrxtech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_STL, Front Office Manager at St. Louis City Center Hotel, responded to this review, April 1, 2013
Cphtrxtech

We are glad to hear that our staff was polite and courteous during your visit with us. We strive to provide the best customer service in the St. Louis area. We are also glad to hear you enjoyed the extra amenities that make Sheraton unique compared to other hotels. Come see us again soon, and we are certain we will provide the same comfortable guest rooms, safe environment, and courteous staff you expect from us!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
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Mattoon, Illinois, United States
Level 4 Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 16, 2013

We had an excellent stay at the Sheraton City Center! The rooms were very large and clean. The beds were comfortable and the shower pressure was awesome! The front desk staff was very helpful and pleasant. Hotel is only a block away from the scott trade center!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_STL, Front Office Manager at St. Louis City Center Hotel, responded to this review, April 1, 2013
Laura M,

We are glad to hear you enjoyed our large, clean guest rooms. Our housekeeping and engineering teams work very hard to make sure your experience in the guests rooms is perfect. We are also glad to hear that the Front Desk team took excellent care of you during your visit with us. We are looking forward to the next time you stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 13, 2013

Stayed 3 nights in eary march and was very pleased. The staff was very friendly answering any questions that I had and every time I needed something they made it happen quickly. The rooms are large with extra furnishings to make your stay more comfy. The beds were very comfortable. The hotel itself seemed very quiet on the guest floors, it was easy to get a good night sleep. They have a super fitness room with lots of equipment and a view of the city while you work out. They also have a nice indoor pool. The location is great with the bus stop and the metro link right across the street and the Scott Trade Center about 500 yards down the street. The only negatives would be that there is no microwave in your room and I thought the bathrooms could use an updating, but the rooms were clean and there was a frig. You have to buy internet use in your room but it is free in the loby. Over all I would recomend this hotel and would easily choose to sty here again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mwright1973, Manager at St. Louis City Center Hotel, responded to this review, April 2, 2013
Dear Valued Guest,

Thank you for choosing the Sheraton St. Louis City Center Hotel & Suites for your recent hotel visit. We truly appreciate you staying with us and appreciate the time you took to share your experience after your departure. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue to improve our products and services.

It was gratifying to read that you rated all areas as Excellent. Your comments have been shared with our Team to reinforce the fruits of their efforts. As we continue to strive to exceed all guests’ expectations and want every guest to have an exceptional stay; your feedback is imperative for us to better understand the needs and concerns of our guests.

Once again, we thank you for your patronage and hope that we have earned your loyalty and future business. If there is anything we can do further please feel free to contact me directly.

Warm regards,

Mark Wright
Director of Operations
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Tomahawk, Wisconsin
Level 5 Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 5, 2013

We had a real ince room. Very large, clean and located very well. I wouldn't say this was high end. Was just like the title says.. Clean, quiet and couldn't ask for more. Would stay again no questions asked.

Room Tip: Room 811 was very quiet and large.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Tranedan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review, April 27, 2013
Tranedan,

We glad that you like room 811 and the you will visit with us the next time you are in the area. We assure you that your experience will be just as enjoyable. Thank you for such positive feedback.
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Lake Orion, Michigan
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 28, 2013

Made a spontaneous trip to St. Louis, didn't get in til 2:00 am. The people were all very nice, and assisted with the surprise I was trying to pull off. Thought the room price was a little high, but the room was clean.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ridinggirlinlakeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review, April 27, 2013
Ridinggirlinlakeo,

We are so happy to hear your surprise went well. Our staff is always willing to do everything they can to take care of our guests. We do hope to see you again the next time you are in St. Louis for the night.
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Grand Lake Stream, Maine, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2013

I stayed at the Sheraton City Center during the winter storm that came through last Thursday, February 20th. They gave out $59.00 vouchers to people at the bus station because the storm delayed the bus departures. I was treated very well, and the service was out standing. Thank you so much to the Sheraton staff members. Great hotel! :)

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mwright1973, Manager at St. Louis City Center Hotel, responded to this review, April 2, 2013
Dear Valued Guest,

We truly appreciate you staying with us and appreciate the time you took to share your experience after your departure. It is valued conscientious Guests such as yourself that provide us the feedback necessary to continue to improve our products and services.

It was gratifying to read that you rated all areas as Excellent. It is absolutely our pleasure taking care of you during your unplanned layover. As we continue to strive to exceed all guests’ expectations and want every guest to have an exceptional stay; your feedback is imperative for us to better understand the needs and concerns of our guests.

We sincerely thank you for staying with us and hope that we have earned your future business. If there is anything we can do further please feel free to contact me directly.

Warm regards,

Mark Wright
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisle, Il
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2013

Stayed here two nights with my son and daughter in law and granddaughter. We did receive connecting King rooms as requested. Beds are great, rooms large, bathrooms a bit dated.
Food in bar was good. First night good second night was noisy but when we called front desk they seemed to patrol better. Will stay here again!

Room Tip: Ask for a high room quieter!
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maribeth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review, April 27, 2013
KERR111,

We are glad your trip to St. Louis with your family was enjoyable. We try our best honor all guest requests such as connecting rooms and we are happy you enjoyed those accommodations. We apologize for the noise. We don't take things like that lightly so we appreciate you letting us know right away that it was a little noisy during your visit. Thanks for sharing this information with us and other travelers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. Louis City Center Hotel

Property: St. Louis City Center Hotel
Address: 400 South 14th Street, Saint Louis, MO 63103-2708 (Formerly Sheraton City Center)
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — St. Louis City Center Hotel 3.5*
Number of rooms: 288
Official Description (provided by the hotel):
St. Louis City Center Hotel is a beautifully appointed hotel in the heart of downtown. The historic flavor of this 1929 landmark building combines with modern comforts to create a unique experience with something for everyone. Spread out and relax in one of our beautifully appointed, oversized guest rooms, offering FREE high speed internet, queen sofa sleepers, wet bars, and refrigerators. Relax on our sun deck next to the indoor heated swimming pool, or experience an innovative meal of American-styled entrees and daily chef specials in the upscale setting of bistro 14. You can also take a well-deserved break in Columns Lounge, conveniently located in the lobby. Our hotel is adjacent to the Metro Link/Light Rail system, so you can easily visit downtown attractions like the Gateway Arch, Busch Stadium, Riverboat Casinos, and Union Station. We are also directly across from the Scottrade Center Sports Arena—home of the St. Louis Blues—as well as the renowned Peabody Opera House, where performances, concerts, and special events are staged. With 30,000 square feet of meeting room space, all equipped with Internet access, our facilities are a great choice for your next event. Our one-of-a-kind city view ballroom boasts spectacular views of the downtown skyline and is a beautiful setting for weddings, as well as social functions. We look forward to welcoming you to the St. Louis City Center Hotel —now 100% smoke-free. Together we can leave the air the way it was meant to be. ... more   less 
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Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton

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