My husband and I recently moved to St. Louis and were looking to do a Staycation in the city. I had hotel points so we decided to redeem them on a night at the Sheraton. I read mixed reviews but thought--what the heck!? it's "free". In hindsight, we wish we would have just stayed home and saved the hotel points.
Like many of the other reviews point out, the carpet is pretty disgusting. We stayed in room 692 and there was a huge stain on the floor when you walk in and the wall had black streaks on it. I was afraid of walking around barefoot. The tub was pretty subpar and the water did not drain well so you have to shower in about three inches of tub water.
The grossest part was when we pulled back the sheets. There was a brown stain in the middle of our sheets. I called housekeeping to see if they'd come up and re-make the bed... and about ten minutes later a man in a maintenance uniform walked up with two top sheets and dropped them off. I had to walk the sheets down to the lobby to request a bottom sheet.
Everything about the hotel seemed old--- from the fake green plants outside the hotel rooms, to the hair dryers in the room with a nasty stickyness and the gym mats that looked like they'd never been cleaned.
I've written over 50 reviews of hotels on Trip Advisor (five hotels in St. Louis) and rarely give low scores. I will never recommend this place to other visitors and am surprised that Starwood Hotels has not sold this hotel off to another brand. Nothing about the service, hotel or amenities was outstanding.
I work for a large company in town and often am asked to make hotel recommendations. Here are my top picks:
Chase Park Plaza in the Central West End
Ritz Carlton in Clayton
Hilton Downtown (the bar on top is pretty incredible)
Seven Gables Inn in Clayton (Boutique Hotel)
Park Ave. Mansion in LaFayette Square (Bed and Breakfast)
Crown Plaza in Clayton
Parkway in the Central West End
Homewood Suites in Clayton
- Official Description (provided by the hotel):
- St. Louis City Center Hotel is a beautifully appointed hotel in the heart of downtown. The historic flavor of this 1929 landmark building combines with modern comforts to create a unique experience with something for everyone. Spread out and relax in one of our beautifully appointed, oversized guest rooms, offering FREE high speed internet, queen sofa sleepers, wet bars, and refrigerators. Relax on our sun deck next to the indoor heated swimming pool, or experience an innovative meal of American-styled entrees and daily chef specials in the upscale setting of bistro 14. You can also take a well-deserved break in Columns Lounge, conveniently located in the lobby. Our hotel is adjacent to the Metro Link/Light Rail system, so you can easily visit downtown attractions like the Gateway Arch, Busch Stadium, Riverboat Casinos, and Union Station. We are also directly across from the Scottrade Center Sports Arena—home of the St. Louis Blues—as well as the renowned Peabody Opera House, where performances, concerts, and special events are staged. With 30,000 square feet of meeting room space, all equipped with Internet access, our facilities are a great choice for your next event. Our one-of-a-kind city view ballroom boasts spectacular views of the downtown skyline and is a beautiful setting for weddings, as well as social functions. We look forward to welcoming you to the St. Louis City Center Hotel —now 100% smoke-free. Together we can leave the air the way it was meant to be. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton City Center St. Louis Hotel Saint Louis
- Sheraton Hotel Saint Louis
- Sheraton Saint Louis
- Saint Louis Sheraton