My husband an I wanted a nice romantic place to stay for our anniversary an came to the Westin, big mistake. We couldn't get out our car fast enough before we where harassed by the bell hoppee to move our car....Then we left that night to celebrate on the landing to come back to a phone call from the front desk threaten to kick us out due to excessive noise! I was out down never been treated like that in my life only for them to realize it was not us..an she never apologized, personally i think because we were African American she assumed we where the culprits..Then to to icing in my cake, The house keeper walks into my room while I was pumping breast milk for my Child..So not only was this unprofessional not even knocking, but I was left completely embarrassed. I proceed to speak to the manager Angela an told her about my experience an she seemed very concerned an offered me a free replacement night, but that was 2weeks ago an I have yet to receive any form of compensation...My advise avoid this place over priced an just rude Service..
- Official Description (provided by the hotel):
- Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more less
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- Also Known As:
- Westin St. Louis Hotel Saint Louis
- Westin Saint Louis
- Saint Louis Westin
- Westin Hotel St Louis