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“If you stay here pray that Yvette is working! She is amazing!!! Nothing like a cheerful face to make you feel good about spendin” 5 of 5 bubbles
Review of Westin St. Louis

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Westin St. Louis
Ranked #16 of 121 Hotels in Saint Louis
Certificate of Excellence
GreenLeadersBronze level
Lille, France
2 reviews
“If you stay here pray that Yvette is working! She is amazing!!! Nothing like a cheerful face to make you feel good about spendin”
5 of 5 bubbles Reviewed January 11, 2013

Good value, great rooms, amazing service, Ms. Yvette.... Nuff said!!!!
I have never had a front desk clerk with such a wonderful spirit and go so far out her way to make sure that my stay was amazing!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Productionone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, January 15, 2013
Thank you for your review! I am delighted that Yvette provided such excellent service and provided such a memorable experience! I have personally thanked Yvette and we look forward to hosting you again in the future if your travels bring you back to St. Louis!
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1,376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (272)
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English first
Saint Louis, Missouri
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed January 11, 2013

I have stayed at this Westin several times over the last few months and have never been disappointed with the service, the comfort of the rooms, or the location. It is adjacent to the baseball stadium and just a couple of blocks from the Hilton (which houses the most excellent bar/restaurant 360). It is easy from the hotel to access 70 north to the airport, and 64/40 (which is the main east/west route in greater St. Louis passing by St. Louis University, BJC Hospital, the Zoo, the Galleria, etc.), and the Metro is nearby if you wish to use it. The hotel is very pet friendly and parking is free for hotel guests. These two features both add significant value for me. If view is of concern, consider requesting a room facing the stadium. Some rooms face the off-ramp from 44/60, others a parking structure, but since I am there at night with the primary purpose of sleeping, this is not of concern to me. All the staff, from parking lot, to front door to check in and room service are unfailingly courteous and welcoming.

  • Stayed October 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, January 15, 2013
Thank you for the recommendation and postitive comments! Our location is conveniently located downtown near many local attractions and easy access to all major highways. We are delighted to provide an upgraded view of Busch Stadium, home of the St. Louis Cardinals! We look forward to hosting you again in the future.
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Atlanta
2 reviews
5 of 5 bubbles Reviewed January 10, 2013

The Westin St. Louis is a great hotel for business and leisure due in part to the wonderful staff. Yvette and Ilene are great hosts and are very accomodating. The location of the hotel is very convenient to all major attractions through out the downtown. Thanks.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravisAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, January 15, 2013
Thank you for providing your review! It is our pleasure to provide great service and an accomodating stay. I have personally thanked Yvette and Ilene for their service and we look forward to seeing you again!
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Saint Louis, Missouri
1 review
5 of 5 bubbles Reviewed January 7, 2013

We had a beautiful Anniversary weekend stay at the Westin, in St. Louis. The entire staff was very friendly, especially the young lady at the front desk, Yvette Stewart. We end up dining at the restaurant right at the hotel, which was recommended by Ms. Stewart. The food, the aviance, the customer service, the room and everything was excellent. We couldn't have asked for a better place to spend our 16th Anniversay Weekend. Thanks for making our weekend special!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chynethia h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, January 9, 2013
Thank you so much for the comment and recommendation! We are so happy to have helped you celebrate such a special occasion. I have personally thanked Yvette for her service and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 3, 2013

My family and I had a multiple night stay over the New Year at the Westin St. Louis. All staff were friendly and open to making our stay a great experience while providing a professional atmosphere. The location downtown is perfect: right across the street from the stadium and next to the metro. The breakfast buffet was delicious and the rooms spacious. We were especially pleased by Orlando who greeted us daily by the car and happily answered any questions-truely a welcoming presence. He even went out of his way to personally escort us to help navigate the hallways to find the business center. The only disappointment was the hefty fee for internet service both in the business center and in individual rooms.

Room Tip: Our 3 rooms facing the stadium also had a great view of the arch.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jenny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, January 5, 2013
Thank you so much for choosing Westin St. Louis for your New Year's celebration! Our location is conveiently located downtown near many restaurants, shops, and local attractions. I have thanked Orlando for his attentive and personal service during your stay! Thank you for taking the time to provide your review and we look forward to hosting you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

I was visiting friends downtown and they loved the Westin.
So I went down for the food. I ordered from menu hummus 2 orders of lamb chops salad. It was to die for the bar keeper Ester Elgarico priceless. Thanks for the great food and the history lesson of MO. John Fortunato. I loved the service and will be back for sure.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank johnf2551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, January 5, 2013
Thank you for visiting the Clark Street Grill located inside The Westin St. Louis! We truly appreciate your feedback and I have personally thanked Ester for her service. The Clark Street Grill is a modern restaurant with a unique warehouse theme, celebrating the history of this landmark building. The Executive Chef and the staff put on a culinary performance in our interactive display kitchen, transforming your favorite dishes into a new and exciting American style. We look forward to seeing you again!
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2 reviews
5 of 5 bubbles Reviewed December 31, 2012

The front desk staff have been very helpful. It is a bummer that they say you can get toiletries that you forgot at the front desk, but some of them you have to pay a hefty fee for (like $9 for a small bottle of contact solution).
Our lunch in the Grill off the lobby was GREAT! Amazing service from two gentlemen (I remember Rod Chamberlain was one of them). The food was delicious and quick, and it was a nice atmosphere.
I like the $5 rewards program for declining housekeeping.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Youngin3rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, January 5, 2013
Thank you so much for the great review! I am so delighted you enjoyed your stay. I have personally thanked Rod Chamberlin for providing such excellent service. Westin is also very proud of it's Make a Green Choice program. You can choose to decline housekeeping service and recieve a voucher redeemable for $5.00 toward Food and Beverage purchases or 500 SPG points. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin St. Louis

Property: Westin St. Louis
Address: 811 Spruce St, Saint Louis, MO 63102
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#5 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin St. Louis 4*
Number of rooms: 255
Official Description (provided by the hotel):
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis

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