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“St. Louis at it's best”
Review of Westin St. Louis

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Westin St. Louis
Ranked #19 of 121 Hotels in Saint Louis
Certificate of Excellence
GreenLeadersBronze level
Freeport, Illinois
1 review
“St. Louis at it's best”
Reviewed August 28, 2012

My wife and I arrived earlier than check in time and the staff met us at the front door with open arms. The porter took our luggage while I was allowed to park in the hotel parking lot, on the day of a Cardinal's game, with no problem. Our room was not ready but the stored our luggage until later. When we arrived after the game the office staff was so kind to bring us out bottles of water while the large group was quickly and efficiently checked in. We used a Groupon for our visit and it was handled seamlessly. The value was exceptional. The hotel was in reasonable walking distance to any and all downtown attractions and the zoo and brewery are just a short drive away. Yes yes yes will stay again.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Happycouple2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, September 12, 2012
Thank you for taking the time to share so many compliments! I am happy we were able to store your luggage during the game. I have shared your comments with our front line staff and personally thanked them for being so attentive!
We look forward to your next visit!
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1,466 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (289)
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English first
Columbia, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2012

Stayed for one night for a concert. Pros: Room was great. Spacious, updated. Very nice tub and shower. Very clean. Cons: Room service menu was very limited. Would stay again for sure. Tip: Watch for Groupon specials. I heard they run them on a regular basis when the Cards are out of town.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
1 Thank bugspa101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, August 30, 2012
Thank you for taking the time to share comments about your recent stay with us. Our historical buildling allows us to offer spacious guest rooms and guest bathrooms, which are larger than a standard hotel room. After 11pm, we do offer a limited room service menu to accomodate those late nite cravings that can't wait until breakfast. We offer a full menu of breakfast, lunch and dinner selections thru room service or in our Clark Street Grill.
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Brentwood, Tennessee
2 reviews
Reviewed August 27, 2012

The hotel was excellent, and the staff stood out due to their courteous and professional manner. Our valet Josh was excellent, friendly, and very helpful. The breakfast was great, and again, the help of the staff made it even better. I highly recommend this hotel and plan to stay there whenever visiting St. Louis.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank DrewB326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, August 30, 2012
Thank you for highly recommending us! I have personally shared your comments with Josh and our service staff in the Clark Street Grill and thanked them for being so attentive and courteous. We look forward to hosting you whenever your travles bring you back to St. Louis!
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Austin, Texas, United States
1 review
Reviewed August 26, 2012

My ship had a Reunion of old Salts at The Westin St. Louis and I believe the Staff did an excellent job, and the food was superb.The following staff were exceptional Kenny and Lois. The hotel is located next to Cardinal Stadium and within walking distance to the Arch and other local attractions. The wife and I will be staying there again.

  • Stayed June 2012, traveled with friends
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Helpful?
Thank Arthur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, August 27, 2012
We look forward to hosting you and your wife again! Thank you for taking the time to post a review from your recent reunion. I've thanked our culinary staff, Kenny and the entire banquet staff for being able to assist in making your reunion a success!
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Saint Louis, Missouri
Level 2 Contributor
5 reviews
Reviewed August 26, 2012

Stayed here for our fifth anniversary and loved every minute. Incredible service--my husband called ahead and said it was our anniversary, and they sent up a complimentary bottle of champagne, fancy snack tray and handwritten card. Room was modern and spacious; bathroom was huge, beautiful and spotless with separate tub and walk-in shower with dual showerheads. Enjoyed the Ultimate Breakfast Buffet in the Clark Street Grill--truly a feast! (Breakfast came with the package we booked--I think it's normally around $16 per person but worth it for the amazing quality and selection. French toast, bacon, sausage, eggs, fruit galore, an oatmeal station, granola, all kinds of breads, Starbucks coffee, juice, etc.) The only thing I wasn't crazy about was the bedding--the sheets felt like paper, and the pillow was uncomfortable to me so I didn't sleep great. I'm sure the front desk would have brought a replacement if I would have asked because the service here was superior--everyone from the parking attendant to the restaurant staff was top-notch. If you don't have a car, the MetroLink stops immediately outside the hotel.We'll definitely be back and will recommend the Westin to our friends and family!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erica_Fitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, August 27, 2012
We appreciate the recommendations! Thank you for so many compliments regarding your stay for your 5th anniversary. Our associates truly love what they do and I'm delighted it shows. I've shared your comments with our staff and thanked them for their attentive service and a job well done. We look foward to being a part of your anniversary celebration for many years to come.
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Saint Louis, Missouri
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 24, 2012

Use the hotel parking for Cardinals games. The Valet parking service is great and the bar service as well. We've never had a bad experience at the bar or with the food there. Pricing of food and drinks are average. Location is great as it is very near the stadium and an easy walk to get there. We come here after the games to let the crowds die down before going home. The brick oven pizza is the best!

  • Stayed April 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank Tim432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, August 27, 2012
Thank you for taking the time to share your comments! We do offer valet parking for baseball games and special events. With our convenient location, the Clark Street Grill is the perfect place to escape the traffic, while enjoying a post game snack and beverage. I've shared your comments with our valet and food and beverage team--we look forward to hosting you soon!
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West Bend, WI
Level 3 Contributor
10 reviews
Reviewed August 24, 2012

This is a great hotel in every respect. Entire hotel is very clean, rooms are large, beds were very comfortable, staff is very friendly, and it is right across the street from Busch Stadium! It took us about 4 minutes from leaving our room until we sat down in our seats for a game! We were lucky enough to have a room that over-looked the stadium and the Arch was beautiful in the distance. This place is within walking distance of practically anything you'd want to see or do. Great restaurants, sight seeing, or just a relaxing walk in the evening. We would definitely stay here again when in St. Louis. Top notch hotel!

Room Tip: If you're going to a game, ask for a room overlooking Busch Stadium.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine C, Manager at Westin St. Louis, responded to this review, August 27, 2012
Thank you for the many compliments! Our location is conveniently located to many attracations and venues in downtown St. Louis--most within walking distance. I've shared your compliments with our staff and thanked them for a job well done. We stand ready to serve you on your next visit!
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Additional Information about Westin St. Louis

Property: Westin St. Louis
Address: 811 Spruce St, Saint Louis, MO 63102-1717
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
Official Description (provided by the hotel):
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis

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