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“Extreme health risk”

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Americas Best Value Inn-St. Louis / Downtown
Ranked #97 of 120 Hotels in Saint Louis
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Extreme health risk”
Reviewed April 21, 2014

Stayed in this hotel and found a syringe under the bed. We notified the night clerk and he said there was nothing he could do. We spent $400 dollars to stay in another hotel that night. We tried to get a refund the next day and were told to call the owner that Wednesday. We called Wednesday and were told to call the next day. Called the next day and were told to call the next day. Called again the next day and were told to call again the next day. We called the corporate office and were told they had no way of taking a complaint over the phone and to go to their website. Believe it or not the if you click on the button to file a complaint you'll get an error message saying the site is down. Not only should you NOT stay in this hotel, I wouldn't recommend staying in any of the Americas best value inn hotels because if that's how they handle complaints then they must get a lot and don't care about them or you as a customer.

  • Stayed March 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wahln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    3
    23
    37
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    26
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Branson, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 8, 2014

I honestly cannot say enough how terrible this place is.

We paid $75 for what should have been a ksuite with a king bed, sleeper couch, non smoking, with HBO and a hot breakfast.
What we got was a room that not only smelled like smoke, but there was an ashtray inside. Only one Channel on the tv worked, which was HGTV. There were cobwebs hanging from the ceiling, the door to the bathroom was stained with what looked like dark splatters of foreign origin,
The breakfast consisted of stale donuts and coffee.

And to top it all off. While my fiancé checked in and I waited in the car, I watched a rat casually stroll across their parking lot. Worst place I have ever stayed in my life.

Room Tip: Don't stay here. Stay in the four season that is less then a block away.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HeidiMae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2014

We chose to lose our money. Walked into check in. The place was filthy. Totally unsafe area. Chose to lose our money then spend the night here. We left went to another motel 5 miles down the road.
NOT A SAFE PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO NOT STAY Don't book a reservation either you will not get your money back

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big Rock, IL
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 8, 2013

I stayed here for a weekend to watch the Bears play St. Louis in the dome. Of course, we waited till the last second to book a hotel and this one was the only left in the whole city due to the fact the whole Chicagoland area was there to watch the game. We checked in and were asked we were here. We told the man it was for the game. Well, the parking fee just went up because it is a hot spot to park for the game. The guy took cash and pretty much just put in right in his pocket. The walk up to the room was outside and the stairs were falling apart. We walked into the room to find the dirtiest floor I have ever seen, pubic hairs in the shower everywhere, no soap or shampoo. Old food in the microwave was moldy. Just disgusting. Never, ever, ever will I stay here again. I am not a picky guy, but was just disgusted with this place. The people who clean the rooms live here and have access to your rooms 24/7. Like I said, never again!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 10, 2013 via mobile

Stayed here for a football game at the dome. It was hard to make the choice to stay here because of the reviews...but I just couldn't beat the location. RIGHT NEXT TO THE DOME! People were paying to park in their lot.

So, as far as location: excellent!!
As far as service, the gentlemen that checked me in was very pleasant.
The rooms, as previously described were pretty awful. It felt pretty unsanitary. There were stains on everything.... the floor, the couch, the sheets...you just can't get over that.

I would not stay here again, even for a rams game...

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Home
2 reviews
Reviewed August 12, 2013

Stayed here Aug, 5, 2013. Outside stairways and elevator very dirty and smelly! Very dirty carpet in both that needs to be ripped out! Room outdated but had nice mirrors. Good donuts and coffee in morning and a very helpful staff. Within walking distance of Arch and major attractions. Casino next door. Room was average but comfortable to just sleep in. If outside was cleaner it would help this place a LOT!!!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationreviewHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highlandville
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 25, 2013

I'm cheap when traveling! This motel wasn't cheap at all with it's location and updated rooms. It's across the street from the Edward Jones Dome( Rams Football) and walking distance to Laclede's Landing with several bars and Restaurants! Even a casino was across the street. Private parking, friendly front desk and nice rooms with newer comforters and sheets. For the price, it was in an excellent location . Yes, it's downtown St. Louis but we felt safe walking around and there is a fence and off street parking. Take my advice, save money and enjoy all St. Louis has to offer! Again Very Surprised for Price!!!

Room Tip: There is an elevator but stay ground level to avoid freeway noise.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BassBoyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn-St. Louis / Downtown

Property: Americas Best Value Inn-St. Louis / Downtown
Address: 1100 N 3rd Street, Saint Louis, MO 63102 (Formerly Econo Lodge)
Location: United States > Missouri > Saint Louis > Riverfront
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #97 of 120 Hotels in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Americas Best Value Inn-St. Louis / Downtown 2*
Number of rooms: 47
Official Description (provided by the hotel):
Located in the heart of busy downtown St. Louis, which is known as the Gateway to the West and the home of American brewing. Our hotel is situated next to the new Lumiere Place Casino and is only 2 blocks away from the St. Louis Convention and Visitors Bureau. Most of the area's main attractions are located nearby, such as famous Busch Stadium, the Edward Jones Dome, and the majestic and historic Gateway Arch. Take a tour of the Anheuser-Busch factory or visit the Blues Museum. Spend a fun-filled day with family at the St. Louis Zoo, the Missouri Botanical Gardens, or at any of the numerous museums in the area. Trust us to be your home away from home as you explore all that St. Louis has to offer. All guest rooms feature free wireless high-speed Internet access, cable TV with HBO, iron with ironing board, large work desk, alarm clock, and free local calls. Some additional amenities provided upon request if available include microwaves, fridges, hairdryers, and cribs. At Americas Best Value Inn St. Louis Downtown, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Americas Best Value Inn-St. Louis / Downtown Hotel Saint Louis
Econolodge Saint Louis
Econo Lodge Saint Louis
Saint Louis Econo Lodge

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