I reserved 2 rooms a month prior to the night we were to stay. The have a 2 day cancellation policy or I would be charged for the rooms. At 2 minutes until 6:00 the evening we were to check in the front desk person called and said that because of a computer error they didn't have any rooms available. They offered to put us at the Chase Park Plaza and they would pay for it.
I find it a little hard to believe that they didn't know this sooner. The fact is we were bumped and they sold the rooms at a higher rate than what I had originally reserved them for.
The Chase Park Plaza is a wonderful hotel, I've stayed there before and will stay there the next time we go to St. Louis.
Won't bother with the Moonrise again.
- Official Description (provided by the hotel):
- The Moonrise Hotel in St. Louis, Missouri blends cool modern design and quirky sophistication to create a truly unique boutique hotel experience. Located in The Loop - one of St. Louis’ most charming shopping, dining and entertainment districts - the hotel offers guests a wide array of leisure activities. Within walking distance from The Pageant nightclub, Pin-Up Bowl and St. Louis landmark Blueberry Hill restaurant and music club, you’ll find it all. Our central location and proximity to the Delmar Loop MetroLink Station make it simple for business travelers and leisure guests to get to nearby Clayton, Forest Park, Washington University, and St. Louis University, as well as The Central West End and downtown St. Louis.A bold combination of contemporary design, luxury amenities, well-appointed rooms and suites and ample meeting space, the Moonrise Hotel boldly goes where no St. Louis hotel has gone before. From the ever-changing colors of the iridescent lobby wall and open staircase to the evocative art, display cases of lunar toys, jewelry, figurines and spaceships at Eclipse Restaurant, there’s much to marvel at without ever leaving the hotel.The result: an unforgettable experience that combines Midwestern hospitality with urban chic and luxury boutique. ... more less
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- Also Known As:
- Moonrise Hotel Saint Louis