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“Very fun and unique property!”
Review of Moonrise Hotel

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Moonrise Hotel
Ranked #6 of 120 Hotels in Saint Louis
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very fun and unique property!”
Reviewed November 21, 2011

I live in st. Louis, but stayed here with a friend from out of town. The hotel is loads of fun--from the decor to the themed rooms--it was a very enjoyable experience. We ate dinner in the restaurant and the food was great. I highly recommend staying here if you're looking for somewhere a little different, not the cookie-cutter chain hotel.

Room Tip: If you can get one of the themed suites, go for it! Ours was huge and the view down Delmar was grea...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ATO127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisegm, General Manager at Moonrise Hotel, responded to this review, November 28, 2011
Thanks so much for the kind words and taking the time to post the review. Glad you were able to experience a St.Louis original.
Warm Regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Midwest
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2011

We were looking for a hotel in St Louis for a little mini-vacation without the kids. We chose the Moonrise and we're glad we did. It's location on the Loop was a great base for exploring the Central West End, Clayton, Downtown StL, etc. Definitely liked the hotel's design and staff. Free parking might be an issue on some nights if you're out and about, but you can always pay for the hotel parking.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gregarious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisegm, General Manager at Moonrise Hotel, responded to this review, November 28, 2011
Thank you so much for posting the review. We are certainly glad that you enjoyed your visit and please let us know when you are with us again!
Safe Travels,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
4 reviews
3 hotel reviews
Reviewed November 16, 2011

I recently booked our Executive Committee at the hotel for an overnight planning session. They returned raving about the guest rooms, the friendliness of the staff, the meeting facilities, the rooftop bar, and the fun atmosphere of The Loop. Thank you Moonrise. You made me look good!

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McBPlanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisegm, General Manager at Moonrise Hotel, responded to this review, November 28, 2011
Thanks so much for having your meeting here and taking the time to post the review. We are certainly glad that all went well and you are pleased with the service and the property.
Safe Travels,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 15, 2011

I frequently travel to St. Louis for client meetings that are not downtown, and I've found that the Moonrise Hotel is a welcome departure from the ordinary cookie-cutter business travel set. It is conveniently located in The Loop, an awesome street full of independent restaurants, bookstores, and other retailers, which makes dining and entertainment a snap. It's only about 20 minutes from the airport and from downtown and is in a decently central location, depending on where you're headed. I love the atmosphere and decor - from the funky reception area (lighted staircase, staff wearing dog tags instead of name tags) to the room furnishings (chaise lounge, bathrobes, rain shower, 'skinny' mirrors) to the FREE WI-FI, this place is a win all around. I keep getting different room designs as well, one of which was almost an apartment, which keeps things fresh and exciting. You will love discovering all the little details and the price is super affordable! The only downside perhaps is that if you park your car yourself instead of using the valet, be careful at night because you have to walk down a short alleyway that is sometimes a little creepy if you're out there late at night.

Room Tip: Corner suites sometimes have cool layouts
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SendMeSomewhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 13, 2011

We checked in to celebrate our ten year anniversary. Front desk staff visibly uncomfortable with us staying there as a gay couple. Rooms were not properly cleaned for our two night stay. Parking is a challenge especially on the weekend. The suite itself was fantastic. But paint and decor do not a perfect stay make...

Room Tip: Definitely do valet parking. Otherwise you have to park in the METRO ride and park area.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank dypersing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisegm, General Manager at Moonrise Hotel, responded to this review, November 28, 2011
Thank you for posting the review. I sincerely apologize for any negative perception that you may have experienced. The ownership, myself and the hotel staff are certainly here to serve, regardless of who or what an individual is or who they are traveling with. This hotel has hosted meetings & conferences within the LGBT community and continues to support all groups regardless. Additonally, we emloyee a great many individuals within the LGBT community and continually support LGBT advertising and businesses. If I can be of any further assistance or you would like to discuss this further, please feel free to contact me directly at the hotel.
Warm Regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 13, 2011

On November 12, 2011, I called the Moonrise in order to book a room for that evening and also for November 13th, 2011. I explained that I had a groupon that was applicable for a weeknight stay and asked if I could redeem it for my stay on the 13th. It took 10 minutes to find the answer. According to the woman making reservations, there is/was no such groupon. She intimated that the item was expired (it is not) or that it was not real. She went so far as to say that "no one had ever contacted her about a groupon before" her voice suggesting that I was trying to run sort of scam. Her behavior was beyond rude on the phone. She suggested I wait on hold again when I insisted that it was valid. I advised that I was not interested in having her deal with the problem.
Just wanted to those who are similarly situated (having bought the same groupon promotion that expires April 2012) that the property is refusing to acknowledge it. It may be possible to do so through the website but I was driving so I could only use the reservation line.

  • Stayed November 2011, traveled solo
    • Location
    • Service
Helpful?
4 Thank vonwiegen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisegm, General Manager at Moonrise Hotel, responded to this review, November 28, 2011
Thank you for taking the time to post your comments. Unfortunalety you recieved some mis information from our 3rd party reservation system. The Groupon promo is very valid and very real and I most certainly apologize for any shortfalll in service that you may have experienced. Please contact me directly should you feel that I can be of any further assistance.
Regards,
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 12, 2011

We really enjoyed our stay, and not just because they had oversold rooms and bumped us up to a suite. Even in a regular room it would have been a great value for what you get - a cool, modern hotel with a fun theme in an outstanding neighborhood.

Only downside was the thumping bass from The Pageant, which is a concert venue across the parking lot. That also made parking difficult one of the nights, but even then free parking was just a block away.

Don't forget to check-in on Foursquare for a special gift.

Room Tip: If you like it quieter and it is on a weekend, ask for a room on the opposite side from The Pageant...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaginPlainsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moonrisegm, General Manager at Moonrise Hotel, responded to this review, November 28, 2011
Thanks so much for staying with us, posting the review and participating in the Four square promo!
Glad you enjoyed your upgrade and hope to see you again.
Warm Regrads,
Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moonrise Hotel

Property: Moonrise Hotel
Address: 6177 Delmar Blvd, Saint Louis, MO 63112-1203
Phone Number:
Location: United States > Missouri > Saint Louis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Saint Louis
#3 Family Hotel in Saint Louis
#4 Romantic Hotel in Saint Louis
#4 Business Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moonrise Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Moonrise Hotel in St. Louis, Missouri blends cool modern design and quirky sophistication to create a truly unique boutique hotel experience. Located in The Loop - one of St. Louis’ most charming shopping, dining and entertainment districts - the hotel offers guests a wide array of leisure activities. Within walking distance from The Pageant nightclub, Pin-Up Bowl and St. Louis landmark Blueberry Hill restaurant and music club, you’ll find it all. Our central location and proximity to the Delmar Loop MetroLink Station make it simple for business travelers and leisure guests to get to nearby Clayton, Forest Park, Washington University, and St. Louis University, as well as The Central West End and downtown St. Louis.A bold combination of contemporary design, luxury amenities, well-appointed rooms and suites and ample meeting space, the Moonrise Hotel boldly goes where no St. Louis hotel has gone before. From the ever-changing colors of the iridescent lobby wall and open staircase to the evocative art, display cases of lunar toys, jewelry, figurines and spaceships at Eclipse Restaurant, there’s much to marvel at without ever leaving the hotel.The result: an unforgettable experience that combines Midwestern hospitality with urban chic and luxury boutique. ... more   less 
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Also Known As:
Moonrise Hotel Saint Louis

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