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Traveler rating
3,006
1,568
603
300
204
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All reviews ruth chris red kitchen mansion house valet parking partial view self park mississippi river cardinals game valet service corner room very nice hotel per day downtown area ballpark village fitness center brewhouse arch
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Reviewed 3 weeks ago

The room was wonderful except for a problem cleaning it. First a ball of hair on my bare feet. Then hair on the bathroom floor and a long hair on the bed. Then discovered much more hair on the carpeting. Otherwise it was great.

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank guengpj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattStlGM, General Manager at Hyatt Regency St. Louis at The Arch, responded to this reviewResponded 2 weeks ago

Thank you for letting us know about this issue. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This is a first rate hotel. They treat you like family and want to accommodate your needs. If there is an issue they are usually very quick to resolve it. The Regency Club and workout areas are great and the food in the restaurants are very good.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattStlGM, General Manager at Hyatt Regency St. Louis at The Arch, responded to this reviewResponded 2 weeks ago

Thank you for your kind review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Beautiful view of the arch. Watched a lovely sunrise and took a tour of the arch. Convenient walk or UBER to city sites. Recommend the Soulard Saturday market for wonderful fresh food and produce. Zoo and park were awesome and FREE!

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank LAHM2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattStlGM, General Manager at Hyatt Regency St. Louis at The Arch, responded to this reviewResponded 2 weeks ago

It sounds like you had a great visit to St. Louis. Thank you for your review of your experiences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Other than the problem with the water temperature control of the bathroom sinks, my stay was very nice.
Overall, I was pleased with service & comfort. Staff was kind and helpful. Room was super clean. Beds were comfortable.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank P9861VCconnieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattStlGM, General Manager at Hyatt Regency St. Louis at The Arch, responded to this reviewResponded 2 weeks ago

Thank you for your review of your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We really liked the hotel! Large rooms, we had a city view that was nice! Very close to attractions nearby. One thing I would caution families about is that even though there are food options in the hotel, they are quite expensive. We brought our own breakfast and lunch items, and left the hotel and walked to nearby restaurants for dinner that were more affordable and family friendly.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank missynaeve2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattStlGM, General Manager at Hyatt Regency St. Louis at The Arch, responded to this reviewResponded 2 weeks ago

Thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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