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“Great experience”

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Hyatt Regency St. Louis at The Arch
Ranked #17 of 121 Hotels in Saint Louis
Certificate of Excellence
GreenLeadersSilver level
Fort Myers, Florida
Level 5 Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great experience”
Reviewed December 29, 2012

From the check in to the checkout e experience was great. The front desk clerk was very helpful with information and seem to do enough for me. The room had an amazing view of the Arch but even without it was a very modern yet comfortable room. The bathroom had a very nice supply of amenities and the walk in shower was a nice treat.
The hotel is very centrally located and close to a lot of restaurants but if you chose to stay in the roomservice was great and the menu was varied. The service was fast and the food arrived hot so it can be a great option in bad weather.
Checkout was a smooth as the checkin process.

Room Tip: Ask for a room with a view of The Arch.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank Dalcrew1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review, January 5, 2013
Thank you for the 4-Star review Dalcrew1985! I will make sure to pass on your comments about our Front Desk to our Front Office Manager. Our room service menu has a variety of great options and on a cold day nothing beats being able to sleep in and eat a nice meal in bed. I hope your travels will bring you back to the Hyatt St. Louis.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
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Rating summary
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Utah
Level 5 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed December 28, 2012

We stayed mid December for 3 days. It was probably one of the most beautiful rooms I have ever stayed in. Clean, and the view of the arch was incredible! The staff was friendly and helpful. Parking just a block and a half away is close and cheaper than at the hotel. Ask the staff when you check in where it is, they are happy to help you. The lobby is huge and can be a bit overwhelming at first, but you get the hang of it quickly. I would stay here again in a heartbeat!

Room Tip: Check priceline for a great deal.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank MPA63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review, January 5, 2013
Thank you for the 5-Star review and also the enthusiastic recommendation MPA63! Please let me know if there is anything I can do to personally assist you on a return visit.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
2,745 reviews
205 hotel reviews
common_n_hotel_reviews_1bd8 1,520 helpful votes
Reviewed December 27, 2012

Tip: self park is not so expensive, it has some good deals (weekends = $3, week days = $8). We thought that the parks around were cheaper and in the end we paid $20 for 16h/parking, avoid the park on 295 N. 7th Street - next to Macys (they adv $10 maximum per day but it's NOT TRUE).

Pros: excellent location, very clean, gorgeous room, very comfy bed, nice staff, good view (room 1679), good value for money

If I return to Saint Louis I will try to stay again in this hotel. I truly enjoyed my stay.

The breakfast buffet was included in our package. I also recommend it.
There were many options: several types of cereal (including homemade granola), eggs, wonderful waffles, french toast, juices, veggies, breads, cheeses, cakes, fruits, oatmeal... Everything looks fresh.

Room Tip: 1679 - It has a GREAT view to the Arch
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelenaGuerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review, January 5, 2013
Thank you for the 5-Star review Helena G! I appreciated your information on parking options located near the hotel and your overall recommendation of the hotel and our Breakfast restaurant. If your travels bring you back to the hotel, please let me know so I can personally assist you.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 26, 2012 via mobile

We came here for a night away from the kids. The room was very nice and clean. The shower is huge with great water pressure, I probably could have spent an hour in there. The staff was very nice and friendly. 3 restaurant/bars in the hotel so you don't have to leave to eat or drink which is very nice. We used Priceline and got a very good deal....will stay here again

  • Stayed December 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank magnifiedplaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review, January 5, 2013
Thank you for the 5-Star review magnifiedplaid! We have a great selection of restaurants at the hotel. From our Ruth's Chris restaurant to our Brewhouse sports pub we have an option to make sure our guests are happy. We look forward to accommodating you on a future visit!

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed December 21, 2012

If you're into partying all night long and NOT sleeping then by all means stay here. We found the rooms to be very noisy. We had a much better stay at the St. Louis Union Station, quiet rooms, just a bit further in walking distance to the happening spots.
The service at this hotel was great however. Security was on top of things.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
Thank clint r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review, January 5, 2013
Thank you for the feedback from your recent stay clint r. I apologize for the concerns you experienced with noise from your stay. I appreciated your recognition of our security team’s efforts. Please let me know if there is anything I can do to personally assist you.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Illinois
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 20, 2012

My family stayed here on 12/15. We are from Chicago, and have been down to St. Louis 6 times in the last few years. The Hyatt is the best place to stay. It is located close to everything downtown. However, the best thing about this hotel is the staff. Everyone is very friendly and helpful. From the moment you walk up to get checked in, the staff is there to greet you like a family member.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveWelsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review, January 5, 2013
Thank you for your loyalty to the Hyatt St. Louis and your 5-Star review SteveWelsh! I personally appreciate your recognition of our wonderful staff. Please let me know if there is anything I can do to personally assist you.

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Level 5 Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 17, 2012

Excellent hotel with solid business amenties. Ask for a room facing or within view of the arch & you will be awed (especially at night when the arch is lit up). Priceline or hotwire rates are always in the $60 range, making this property a steal.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsantivanez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt-MGMT, Manager at Hyatt Regency St. Louis at The Arch, responded to this review, January 5, 2013
Thank you for the 5-Star review jsantivanez! We also have a variety of rates and room packages available at Hyatt.com as available booking options. I hope that you return to visit us again in the near future!

Kim Halbrehder - Assistant Rooms Executive
Kim.Halbrehder@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency St. Louis at The Arch

Property: Hyatt Regency St. Louis at The Arch
Address: 315 Chestnut Street, Saint Louis, MO 63102-1813
Phone Number:
Location: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#19 Romantic Hotel in Saint Louis
#24 Family Hotel in Saint Louis
#31 Business Hotel in Saint Louis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency St. Louis at The Arch 4*
Number of rooms: 910
Official Description (provided by the hotel):
Experience a place designed around the power of connection, where guests can convene, consider and collaborate. We prepare you to make the most of every gathering from before you arrive to the next time we welcome you back. From a place where there's space to think and space to get away to relax with swift check-in, food that feeds the mind and body, plentiful inspiring spaces for conversation to a 24-hour StayFit fitness center for re-energizing. Hyatt Regency St. Louis at The Arch is located next to the famous and newly transfomed Gateway Arch grounds and steps away from Busch Stadium and Ballpark Village. Convenient to all major highways and the airport, you're just a drive away! Enjoy four dining outlets, including the world-famous Ruth's Chris Steak House. Prefer a more casual dining experience? Enjoy a daily breakfast buffet, lunch or dinner at Red Kitchen & Bar. Want to catch a game and try some local craft beers and BBQ? Stop in to our Brewhouse Sports Bar. If you're on the run, pick up a latte and freshly-made pastry at our on-site Starbucks. Discover memorable local area attractions during your stay including cheering on our St. Louis Cardinals and Blues sports teams, learning about the blues music scene at the brand new National Blues Museum, browsing organic produce at the Soulard Farmers Market, exploring City Museum, and touring the Anheuser Busch Brewery. Return to your stylishly modern guestroom which includes amenities such as 37" flat screen TV's with On Demand, Hyatt Grand bed's, iHome stereos, free WiFi and high-speed Internet access, in-room safes and refrigerators. Welcome to Hyatt Regency. It's good not to be home. ... more   less 
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Also Known As:
Hyatt Regency St. Louis At The Arch Hotel Saint Louis
Adams Mark Hotel St Louis Missouri
Hyatt Regency Saint Louis
Hyatt Saint Louis

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