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“DISGUSTING”

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Quality Suites St. Joseph
Ranked #9 of 12 Hotels in Saint Joseph
Aurora, CO
1 review
“DISGUSTING”
Reviewed September 29, 2012

Stayed 9/21/2012 and the place was dirty and very dated. The shower head was broken and no pressure coming out of it. Also the bathroom had mold in it. The comforters were dirty and the carpet was stained. You did not want to remove your shoes. We stayed the one night as it was late and we were tired. The mattresses were lumpy and bed linens were worn...not sure if they were even clean. The next night we moved to the Candlewood Suites down the road and that place was amazing. Brand new and within same price range. Don't waste your time at this dump.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jptravelerAurora_CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Central PA
Level 5 Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 13, 2012

Ew. This place is awful. The lobby is tiny and claustrophobic. The room rugs were stained. The lumpy comforter was stained. The mattresses were way too soft for my liking. The shower water pressure was practically non-existent. There was mold in the bathroom ceiling. I'm not sure why we stayed except it was late and we were tired.
On the plus side, the sheets looked clean. The workspace was wonderful.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CheckOffBucketList
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Saint Joseph hotels

Las Cruces, New Mexico
Level 5 Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 17, 2012

We stayed at the Comfort Inn for two nights. We were thrilled with the quality of the room. It had two comfortable queen beds and a seperate open area with a desk, coffee table, and a chair. We had five stay in the room (Two adults and three kids) with no problems at all. Having the sink outside of the bathroom was also very convenient.

The breakfast was good, but not outstanding. They did have two flavors of waffles, which I thought was unique. The breakfast room was very cramped. In fact, one day they had to seat people in the meeting room next door.

The biggest downside to this hotel was the staff. We were greeted by Kayla upon our arrival and she was very friendly. Check-in was simple and she was a big help. Unfortunately, not everyone was as helpful. The housekeeper who cleaned our room never made the bed. She left a note in our room telling us that it was because we had left "personal items" on the bed. The items that she was referring to were our pajamas that were folded next to the pillows. I have never had a hotel maid refuse to make a bed because something was on it. Other front desk clerks were not as helpful as Kayla, in fact some were almost rude if you bothered them.

With a different staff, this hotel would get a rating of "5". My suggestion: make Kayla the manager!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank disneyworldnerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belleville, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 21, 2012

I was staying in St. Joseph because I had a business meeting with a client there the next day. As a female traveling alone, safety is always important to me, and I did feel safe here. The front desk staff was friendly enough, and I was pleased with the fact that their wireless Internet was very easy to log into and had a strong signal. The rest of the stay was average...nothing special. However, the sheets and blankets had some pretty bad stains on them, which turned me off. You could tell that they had been washed, they were just old & very dingy. I would have given a better rating had it not been for this.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur, Illinois, United States
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 21, 2012

Obviously a fairly new property. Small but very comfortable, pretty lobby. Room was nice with a separate area with a couch. Plenty of good lighting and connections for computer. Business traveler would love it. We had an adjoining room with my sister and her husband and there were times when I could hear them through this door. Breakfast room needs to be bigger. But value for the money was very good! Would stay again. Oh and eat the the Whiskey Creek Steakhouse just around the corner. Delicious and economical!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarthaSY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level 5 Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 20, 2012

We have stayed at this hotel 1 or 2 times a year for the last several years. It USED TO BE a very good to excellent hotel. It has been allowed to decline to the point where we will not be staying there again. It is no longer clean, the staff is no longer helpful, and it is not being maintained properly.

The last straw with this hotel was to find stains on the blanket in our room. The attached picture shows what we found. This is just completely unacceptable.

It appears to me that this hotel is owned and/or managed by someone who does not have the typical expectations of most travelers. We have encountered this before and have noticed that hotels like that decline to the point where they are not clean, poorly maintained, and simply don't live up to the standards that most of us have. This is yet another example of that problem.

It used to be a fine place, but not any longer.

We won't be staying there anymore.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johndeereguy59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owatonna, Minnesota
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 16, 2012

We stayed at the Comfort Suites St. Jo because our usual spots were full. Comfort Suites offered comparable amenities at a lower price than where we usually stay. The room was clean, and relatively large. Pool was a little small, but we were the only folks using it the two days we were there. A nice location across from the mall and close to many restaurants.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank askmey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites St. Joseph

Property: Quality Suites St. Joseph
Address: 917 N Woodbine Rd, Saint Joseph, MO 64506-3003
Phone Number:
Location: United States > Missouri > Saint Joseph
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Saint Joseph
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites St. Joseph 2.5*
Number of rooms: 65
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Also Known As:
Comfort Hotel Saint Joseph
Comfort Suites Saint Joseph
Saint Joseph Comfort Suites

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