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Americas Best Value Inn
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Reviews (94)
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Reviewed December 26, 2013

I m from canada and i m over whelmed by services provided by Americas best value inn, during christmas holidays in st joseph mo... Services are very good and friendly environment ... Rooms are very clean and hygienic... Wonderful breakfast and laundry facilities... I also got coupon of 10% discount in Dennys restaurant.

  • Stayed: December 2013, traveled with family
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2  Thank Raj B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

Actually had to walk out of this place it was that bad. We had driven 600 miles and needed a couple hours sleep......couldn't do it. The bed was like a hammock and the smell was a cross between dog, cigarettes and mold/mildew. One lamp out of the three worked....the rest of the bulbs were burned out. The Wi Fi was not usable once connected....the signal was too poor and the speed was less than dial-up. The sound of mice running through the room was the last straw. At 2 AM when we advised the desk that this was the worst room ever, the attendant didn't even ask what was wrong. He just gave us a website to go to to complain.

  • Stayed: July 2013, traveled as a couple
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3  Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvistjosephmo, Webmaster at Americas Best Value Inn, responded to this reviewResponded September 13, 2013

Dear Guest,

Thanks for choosing the ABVI Lake St.Joseph during your recent visit to our area and appreciate the review.

We are cross checking the entire points and regret the inconvenience howsoever.

We have engaged a professional team for regular cleaning with a strict instruction to check the rooms and amenities of the room before checking in a new guest.

We request you to make a note of our efforts and consider staying with us in future and have a new satisfactory experience.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

We stopped here as a quick overnight on a cross country move. We hadn't planned ahead & booked online 15 minutes before pulling in. We should hae dropped the extra $10-20 to go somewhere else. As soon as we pulled in there was a man (who was staying in the hotel) wandering the parking lot drinking beer without a shirt on. Nice welcome!

The desk clerk was nice but hopeless, the rooms were clean, in theory, but old, worn out & gave you the feeling that it was probably gross. The breakfast was adequate if I'm being generous - imagine 30% of what's offered at a standard continental breakfast & you get the idea.

Can you stay here? Sure. Will you enjoy it? Probably not. But if you just need a place to crash for one night, it's acceptable.

  • Stayed: July 2013, traveled as a couple
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2  Thank Lindsey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvistjosephmo, Webmaster at Americas Best Value Inn, responded to this reviewResponded September 13, 2013

Dear Valued Guest,

Thanks for staying with the ABVI and taking the time to write the review.

We have checked each of the points of observation.

Nevertheless we have taken each of the responsible department to task to ensure that there is no chance to have any negative comment next time.

We hope you would appreciate our efforts and do visit us to confirm this.

You will find your next stay a really nice experience.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013

I called while on the road to make a reservation. The price was $80 plus tax which I knew was high. The room was okay, but no extras. No iron or ironing board; no hair dryer. Guess I would have had to ask if I needed either. The breakfast they offered was pathetic. They were out of milk and had been for most of the morning. I had to drag the front desk guy away from his I-Phone to ask him for coffee creamer. He was the only one there. His dress was totally inappropriate--torn jeans and wrinkled tee shirt.

Room Tip: Don't stop here.
  • Stayed: June 2013, traveled as a couple
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3  Thank JanetT1817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvistjosephmo, Webmaster at Americas Best Value Inn, responded to this reviewResponded September 13, 2013

Esteemed Guest,

Thank you for staying at the ABVI Lake Saint Joseph during your recent visit to our area.

We also appreciate your review and observations.

We have taken all the steps to ensure that our guests get the best services and hospitality during their stay. The front desk staff has been given additional training.

We plan to totally renovate the property very soon and the point related to breakfast also is being taken care of.

We invite you once again to choose our hotel again and feel the new experience of hospitality.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

Room smelled, outdated, no credit card machine used carbon copy swipe machine. Charged extra 100 because said someone pissed the bed. It was myself, wife, 12 year old and 10 year old all who havent pissed a bed since they were 2 still wearing diapers. When called they had no proof just said something was wet on mattress and they had to close room for day. DO NOT STAY HERE

  • Stayed: February 2013, traveled with family
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4  Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvistjosephmo, Webmaster at Americas Best Value Inn, responded to this reviewResponded September 13, 2013

Dear Valued Guest,

Thanks for choosing the ABVI and the review.

We are investigating the issue of the extra charging and have taken appropriate steps towards redressing the same.

We will offer you the best hospitality. So please do visit us again.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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