I've never been a true fan of Applebee's but do eat there occasionally with friends or coworkers in Kansas City and always receive a good tasting meal with good service. Recently I was given an Applebee's gift card and decided to use it when my wife and I were in St. Joseph. First off, someone really needs to teach the hostess how to at least act like she wants to be there. She was almost to the point of being rude when taking us to our table. Our server seemed to be more concerned visiting with the customers at the next table over from us than doing her job. The food, once it finally came out, was much below the quality you would expect from this chain. The portions were extremely small and not cooked well. When my wife asked about the serving size of her salad ( she thought she had mistakenly got a half salad instead of a full one ) she was told that the servings are the same in every restaurant and that was it. Our drinks were never refilled unless we asked and we were never thanked when paying or leaving. I did ask to speak with the manager but was told there was none on the property at the time.
It's hard to imagine the owners of this property would allow it to be ran by the rude, inconsiderate staff. Hopefully after seeing some of the reviews they will make this a better place to visit.
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