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“Needs remodeling”

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Fairfield Inn & Suites St. Louis St. Charles
Ranked #8 of 19 Hotels in Saint Charles
Woodbridge, Virginia
Level Contributor
241 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Needs remodeling”
Reviewed September 17, 2012

This place has a very welcoming and friendly staff, and that includes the desk clerk, maintenance, and housekeeping. The hotel was clean, beds were comfortable. As mentioned by many others, the location is very convenient. BUT, this place needs a major overhaul. The lobby was sprayed with an air freshener that smelled like roses. Reminded me of a funeral home, and irritated my nose so badly that I could barely breathe. The ice machine leaked, our sink drain was VERY slow, and our toilet leaked as well. I would not stay here again unless I read that it has been completely remodeled. It got a 3 because of the staff and cleanliness

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonia719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
    29
    49
    27
    8
    6
See reviews for
41
22
10
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Kenosha, Wisconsin
Level Contributor
126 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 2, 2012

This hotel was in a nice location off of the interstate. Hotel evening clerk was very nice and friendly. Bed was very comfortable and room very clean. It was a nice, quiet hotel. It had a nice complimentary breakfast. Also had a pool and whirlpool, computer station. Would stay there again if in the area.

  • Stayed August 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank northernerpalmtreelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe City, Missouri
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 2, 2012

There are many good things to be said about this hotel. On the plus side the staff was wonderful. They were always pleasant and answered any questions with a smile. The hotel was very easy to access. I-70 is a busy road and the exit ramp leads almost to the hotel with easily marked directions. The hotel was also very quiet with little outside or inside noise. The free breakfast had few choices, but what was available was fresh. Now for the minus---I felt the hotel itself was worn and in need of a good cleaning. Windows to the pool not clean, elevator walls and floor dirty, and the room itself in need of a good cleaning. Walls dirty, peanuts under the bed, etc. The bed linen was clean and the room had no odor so that was a plus. Overall it was fine for the price. Clean it up guys and it will be perfect!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Scottie074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, Kansas
Level Contributor
324 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed July 15, 2012

The hotel is in a great location - adjacent to down town St Charles. The hotel is being renovated but our room (229) is old and showing wear. The location is excellent, a very friendly staff. I would stay here again - the only reason for a 3 rating rater than a 4 is due to the age of the furnishings, etc.

The rooms are clean, old tube style television, free intranet, and a comfy bed. Again the 3 rating is only because the room needs some up grades. This is still a nice place to stay - and I would stay here again.

Room Tip: ask for a remodeled room.
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank lakelizrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 12, 2012

I stayed here while traveling from Ohio to Kansas with family and found the hotel to be a good place for an overnight stay. The hotel is located right off I-70 and is surrounded by shopping and restaurants. The appearance of the hotel was good and the staff was very friendly at the front desk and during breakfast. The room size and features were comparable to most other Fairfield Inn properties, but the cleanliness wasn't quite up to Marriott standards. While the beds were very clean, there were crumbs on the floor and the bathroom had a few areas that look like they may have been missed when wiping it down. Nothing major, but just a few little things. The free continental breakfast however, was one of the best I have seen at a Fairfield Inn and well stocked.

  • Stayed May 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, Virginia
Level Contributor
147 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed June 9, 2012

This hotel is located right off I-70 and the main road into historic St. Charles, Missouri adjacent to a Cracker Barrel. The Ameristar Casino is a five minute drive away. The Bass Pro Shop and several restaurants are located on the other side of I-70 (five minute drive). It is also adjacent to a conference facility. The location and friendly staff were the best thing about this glorified motel.

The hotel staff was friendly and very accommodating. The facilities were adequate, but not great. The indoor pool and hot tub were clean. No gym facilities. The room was adequate. The king room was large and comfortable. Breakfast was included, but again just adequate.

I would stay in this hotel again if I all I needed was a place to stay - it really was nothing special.

Room Tip: There was no highway noise on the south side of the hotel, but ask for a room away from the stairs t...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayhawkinva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, Virginia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 22, 2012

Stayed at this hotel to attend a wedding at the Embassy Suites next door and stayed here due to the wedding group rate. Front desk was friendly upon arrival however experience was below expectations for a Marriott. Below is a list of situations we experienced:

- No gym
- Non smoking facility smelled like smoke
- Forgot to provide room service and we returned to a dirty room with no clean towels, trash full, and no toilet paper after the wedding
- Walls paper thin
- Woke up feeling stuffy and congested probably because of the old conditions of the hotel

Nice staff, free wi-fi, free continental breakfast are the only positive comments I can provide. Marriott needs to do a corporate site visit to inspect the conditions of this hotel for an immediate rennovation!!

- Natassja and Larry
Falls Church, VA

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nmanzanero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites St. Louis St. Charles

Property: Fairfield Inn & Suites St. Louis St. Charles
Address: 801 Veterans Memorial Pkwy, Saint Charles, MO 63303-2146 (Formerly Fairfield Inn St. Louis St. Charles)
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 19 Hotels in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites St. Louis St. Charles 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Complete hotel renovation complete as of February 2014.You will still find the relaxed comfort and outstanding service you have come to associate with Fairfield Inn hotels everywhere you travel. Enjoy our complimentary high speed internet access and complimentary hot breakfast. Make your next stay with us and see for yourself. Please make your reservation now - our excellent staff will ensure that your stay is comfortable and enjoyable.This Marriott hotel is located in the heart of St. Charles, Missouri just minutes from Historic St. Charles' Main Street, Ameristar Casino, St. Charles Convention Center, Bass Pro Shop, Lindenwood University,Hollywood Casino, St. Peter's RecPlex and outstanding companies such as Boeing, Sun Edison, General Motors and many more. Just minutes from St. Louis Lambert Airport, we are close to everything St. Louis has to offer. ... more   less 
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Also Known As:
Fairfield Inn St. Louis St. Charles Hotel Saint Charles
Fairfield Inn Saint Charles
Fairfield Saint Charles
Saint Charles Fairfield Inn

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