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“A friendly welcome far from home.” 4 of 5 stars
Review of Americas Best Value Inn & Suites - St. Charles / St. Louis

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Americas Best Value Inn & Suites - St. Charles / St. Louis
Ranked #14 of 19 Hotels in Saint Charles
Plettenberg Bay, South Africa
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A friendly welcome far from home.”
4 of 5 stars Reviewed September 3, 2012

I recently spent 10 days in this hotel as I brought my son from South Africa to begin college at Lindenwood University in St.Charles. The owner of the hotel and her staff were friendly and courteous and really made me feel at home. They offered me a very competitive rate. The breakfast was more than sufficient and there was adequate variety. The pool was comfortably heated and very clean.I had a spacious room and it was cleaned promptly and efficiently.The beds were also very comfortable and there was no problem with noise from other guests.The hotel is conveniently situated for both the university,shopping on Main Street and the highways. I would most certainly recommend the hotel to both business travellers as well as parents of students at the university and I am sure to stay there again in the future.

Room Tip: I was very happy on the 2nd floor.
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  • Stayed August 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lynne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    28
    18
    16
    13
    23
See reviews for
31
27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Springfield, Illinois
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 5, 2012

Location of the hotel in relationship to shopping, restaurant and highway was easy to get to. Bathroom was spacious. For weekend or overnight visit wasn't a bad hotel.

Wireless internet never able to make connection. Microwave never heated in room. Room just appeared to be spot clean. Shower had problems. Staff was hit and miss as far as service. Hotel was full and continental breakfast didn't appear to have enough food items out to accommodate guest in a timely manner. Check out was at 11:00 A.M. seemed early compared to other hotels which normally have a noon check-out. When asked about stay and relayed problems no apology or concern given.

Room Tip: Room away from highway and Elevators would be good choice.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank springpatch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munster, Indiana
1 review
5 of 5 stars Reviewed August 2, 2012

Great hotel! Fair pricing! We cannot say enough about the staff especially Lisa and Robert! They made us feel right at home! The breakfast display was great and kid friendly. The pool area was clean. We will recommend this hotel to everyone! If you are looking for a hotel that's not overpriced this is where you need to stay. It is right next too Bass Pro Shop and Texas Roadhouse so you don't need to go far for a great dinner.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howell, Michigan
1 review
5 of 5 stars Reviewed May 3, 2012

Moved to this hotel from another after my first night in St. Charles. Walked in the door and knew immediately this was the place to stay. Friendly, courteous, and clean was my first impression. The room was spacious and comfortable. Bed was very nice and soft as well. Location is wonderful near shopping, restaurants and the casino. Thoroughly enjoyed my vacation.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Miss_ing42323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moberly
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 1, 2012

My first time ever running in to bed bugs. My wife and I enjoyed New Year's Eve dancing at the Q on Main St. So the hotel location was perfect. We got to the hotel dropped off our bags, called a cab and off we went. We returned to the hotel in the early morning hours extremely exhausted and did not turn on all the lights. When we woke we discovered the beds were infested with bed bugs crawling all over them! This is clearly an established colony after researching these bugs online. The bugs were in various stages of their life, including adult. Absolutely disgusting! I would have slept in my car before sleeping in this nasty hotel had I known it was infested with bed bugs! Of course the clerk acted like they didn't know they had bed bugs but with hundreds of bugs in one room I find that impossible to believe.
Check in date was 12/31/11 and checkout date was 1/1/12.

  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank 09cas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 19, 2011

Stayed here for 10 days while visiting the USA from the UK to attend my son's wedding in St. Charles. I chose this hotel because of the price and the facilities it offered. From the moment my wife and I entered the lobby, we realised we had made a good choice. Not only the was the room better than we expected, but the staff were all very friendly, helpful and polite. Well done Mr Patel, you have a great hotel there. Next time we visit St Charles, yours will be our only choice.

  • Stayed November 2011
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Plastic_Scouser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 4, 2011

Was in St. Louis for a few days over the Summer as part of a short road trip through a few states and ended up staying at this hotel, which despite not being our first choice actually turned out to be higher quality for about half the price of the other hotel we visited. The staff were all very friendly and, not knowing the local area, advised us of several nearby restaurants. The one we ended up at (Texas Roadhouse) served the most delicious steak I have ever tasted, and the staff of the hotel even gave us a 15% off voucher for our meal!

As well as the excellent accommodation for our 4-person room, we also required a one-person disabled room for my grandmother. They provided us with two adjoining rooms on the bottom floor, and the disabled room featured handrails in all the places that my grandmother would usually struggle. This was a huge relief after staying in a small motel that didn't include a single disabled room the night before.

All in all, our stay at America's Best Value Inn St. Louis was one of the nicest of the entire trip, and there's not much I could suggest be improved.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Fatalix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pypat83, Manager at Americas Best Value Inn & Suites - St. Charles / St. Louis, responded to this review, November 16, 2011
Thank you for taking the time out of your busy schedule to provide us with your feedback regarding your stay with us. We appreciate your business and your feedback. It is always a pleasure to get compliments regarding our staff and service because we credit our success in the lodging industry to providing good service and quality accommodations at affordable prices and strive to please each and every guest. We would love to be of service to your in the future please feel free to contact us whenever you need accomodations in St.Charles area. Thank you again. Py, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn & Suites - St. Charles / St. Louis

Property: Americas Best Value Inn & Suites - St. Charles / St. Louis
Address: 1310 Bass Pro Dr, Saint Charles, MO 63301-2461
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 19 Hotels in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Americas Best Value Inn & Suites - St. Charles / St. Louis 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
3 story interior corridor with elevator. FREE parking and guest breakfast. Renovated 2010. All spaces sprinkled. HSIA and Business Center. Indoor heated pool. Guest Laundry and Fitness Center. Pet friendly (charge). Next to Bass Pro Shop in the Mark Twain Mall, I-70 exits 229 and 229B. Next to Texas Road House Restaurant. Gas and diesel nearby. Restaurants nearby. 20 minutes from downtown St. Louis. Near Ameristar Casino. 30 miles from Six Flags/St. Louis. Renovated 2010. Near St. Charles Historic District. Near the Verizon Amphitheatre and the St. Charles Family Arena. FEMA = MO 0594. ... more   less 
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Also Known As:
Americas Best Value Inn And Suites - St. Charles / St. Louis
Americas Best Value Inn & Suites - St. Charles / St. Louis Hotel Saint Charles
Best Western Saint Charles
Saint Charles Best Western

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