My first time ever running in to bed bugs. My wife and I enjoyed New Year's Eve dancing at the Q on Main St. So the hotel location was perfect. We got to the hotel dropped off our bags, called a cab and off we went. We returned to the hotel in the early morning hours extremely exhausted and did not turn on all the lights. When we woke we discovered the beds were infested with bed bugs crawling all over them! This is clearly an established colony after researching these bugs online. The bugs were in various stages of their life, including adult. Absolutely disgusting! I would have slept in my car before sleeping in this nasty hotel had I known it was infested with bed bugs! Of course the clerk acted like they didn't know they had bed bugs but with hundreds of bugs in one room I find that impossible to believe.
Check in date was 12/31/11 and checkout date was 1/1/12.
- Official Description (provided by the hotel):
- 3 story interior corridor with elevator. FREE parking and guest breakfast. Renovated 2010. All spaces sprinkled. HSIA and Business Center. Indoor heated pool. Guest Laundry and Fitness Center. Pet friendly (charge). Next to Bass Pro Shop in the Mark Twain Mall, I-70 exits 229 and 229B. Next to Texas Road House Restaurant. Gas and diesel nearby. Restaurants nearby. 20 minutes from downtown St. Louis. Near Ameristar Casino. 30 miles from Six Flags/St. Louis. Renovated 2010. Near St. Charles Historic District. Near the Verizon Amphitheatre and the St. Charles Family Arena. FEMA = MO 0594. ... more less
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- Also Known As:
- Americas Best Value Inn & Suites - St. Charles / St. Louis Hotel Saint Charles
- Americas Best Value Inn And Suites - St. Charles / St. Louis
- Best Western Saint Charles
- Saint Charles Best Western