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“Typical Below Average Experience”
2 of 5 bubbles Review of Super 8 St Charles

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Super 8 St Charles
Ranked #7 of 19 Hotels in Saint Charles
Ottawa, Kansas
2 reviews
“Typical Below Average Experience”
Reviewed August 13, 2013

I wouldn't stay here again... Let me start by saying that we are typical middle class citizens who generally stay at hotels priced $70-$100/night. The night before we stayed here we stayed at a Super 8 in Troy, Missouri that was AWESOME.

This hotel in St. Charles was a bit lacking. The front desk staff was disorganized, uninformed, their shirts looked as though they hadn't been washed in a week, and it took three times longer than it should to check in. The manager on staff was very curt with us...not 'UN'friendly, just not accommodating.

Our room was dated but overall fairly clean. There was hair stuck to the tile wall in the bathroom, and the toilet paper was smoother and thinner than any paper I would try to run through my computer printer. The water pressure was poor and not as hot as I would have liked. Our evening was noisy due to a lot of movement in the hallways, slamming doors, and the sounds of our neighbor's plumbing.

The continental breakfast was average to poor. The coffee was good, everything seemed relatively fresh, but there was very little selection...just coffee, juice, cereal, frozen waffles (not even a waffle machine) and some pre-packaged cinnamon rolls that could be put in the microwave.

Overall this wasn't a "bad" stay...the beds were comfortable and the price wasn't bad with our Farm Bureau discount...but I would certainly look for somewhere different to stay the next time I'm in St. Charles...somewhere cleaner, somewhere quieter, somewhere with more competent staff.

Room Tip: Definitely book ahead!! We overheard the manager that morning telling someone that all he had left w...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawn66067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Jackson, MS
1 review
Reviewed August 9, 2013

We were on a family trip. Reservations were made for three nights by phole but only two nights were on the check in card. One room had dirty black hair in the shower. The other room had no clock or TV station listings. Both rooms were non-smokingn but had a distinct cigarette odor in them. The first morning, there was no coffee ready at breakfast. The desk clerk was helpful in resolving our issues.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rtlied
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 St Charles

Property: Super 8 St Charles
Address: 3040 W Clay St, I-70 Veterans Memorial Parkway, exit 227, Saint Charles, MO 63301-1067
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 19 Hotels in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 St Charles 2*
Number of rooms: 52
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