I would have rated 5 stars if it were not the unprofessional front desk. We stayed this hotel twice. We both checked in at midnight. We were a party of three. The first stay was fine. The front desk did not give us double-bed which I reserved. She changed it back after I found out it was a king bed. I guessed it was because it was not sold out. The second stay was unpleasant. We arrived at 1AM and was surprised to find out the double-bed was sold out. There was only king bed available. The front desk was indifferent and suggested us take it or find other hotel else. Hello!!! The other Country Inn was miles away and we had to pay the price difference. I would have found other hotels if it were not midnight. We were tired after the whole day driving. We ended up taking a king bed for three people. The single sofa was narrow and not comfortable at all. They must believe everyone is slender. It is a new and clean hotel with good breakfast-not many varities but yummy. But the aweful front desk just[-----------] me off.
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- Also Known As:
- Country Inn And Suites St Charles Hotel Saint Charles
- Saint Charles Country Inn
- Country Inn Saint Charles