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“Excellent Stay!”

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Embassy Suites by Hilton St. Louis St. Charles
Ranked #2 of 21 Hotels in Saint Charles
Certificate of Excellence
Reviewed November 27, 2013

Our experience was outstanding. Loved every minute of it. The staff was courteous and helpful. Our waiter at dinner was outstanding! We asked for adjoining rooms and they moved us and accommodated our entire party. We will definitely be utilizing this hotel again.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Casey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (1,230)
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908 - 914 of 1,230 reviews

Reviewed November 25, 2013

It was my moms birthday so we stayed at the Embassy Suites thru Nov 20 - 22. We had an excellent stay, the rooms were nice, quiet, comfortable and very clean. The breakfast buffet was very good and the omelets were great, the chef did a good job with them. We really enjoyed the reception which you got free snacks and alcoholic beverages 5:30pm - 7:30pm. The drinks were very good and not watered down, they were all made really strong for being Free drinks. We really enjoyed the first nights reception with the homemade chips and the dip they had that night, very good. However the second night they had tortilla chips and some homemade salsa, the salsa was bland in flavor and rather boring. The pool was very nicely heated and so was the hot tub. It was very well keep up and maintained.

We checked out on Friday and the original room was $149 a night, but we changed the reservation to 4 people instead which added $20 a night, so would have been $169 a night. When we got the bill I noticed that it was $179, so I went down and said something about it and she said she would take it off. What I didn't realize she took off the $20 a night instead of the $10 extra that was added on. So it ended up being $149 and she also waived the charge for the movie! Was very surprised and pleased, they didn't have to do that but they did, which was very nice of them! Excellent customer service!

  • Stayed: November 2013, traveled with friends
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Thank TSP1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

I have stayed at this hotel several times and they are incredible. The staff will do whatever they can to make your stay enjoyable and meet your needs. The breakfast is great and fresh, made to order omelets are fantastic. The rooms are large, include a sitting room with tv, couch, chair and table to enjoy as well as the actual bedroom. The beds are comfortable, bedding in good condition and the showers have adjustable showerheads with good water pressure.

  • Stayed: November 2013, traveled on business
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Thank Speedingbullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

Staff is always super friendly, feels like a hometown. Very welcoming, room & facilities are always very clean. The free breakfast with omelets to order, pancakes, everything you can think of!! Easy to get to, ample parking, conveniently located. I recommend this hotel to everyone!!

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Deborah Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

We had traveled about 6 hours, went to check-in the hotel told us we had a king suite, but we had a reservation was for two queens.After awhile the queen suite magical appeared. The room was great, two T.V.'s (the kids like that) nice big rooms,very clean. The bathroom was big also, the water pressure was good.But the beds were just full beds. The free breakfast was very good. This is a great hotel, I would love to stay again. I did find out that the hotel had over booked and were giving the rooms to other people.

Room Tip: A the rooms were good.
  • Stayed: November 2013, traveled with family
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Thank Cecilia_Lindsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

My meeting was at Ameristar Casino but I choose to stay at this Embassy Suites instead because there is no smoke odor here, my rate includes an evening manager's reception, a full breakfast, and a complimentary shuttle to the casino. They plan to start charging for parking but since I fly in this will not make me change hotels.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank ratherbetraveking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

As a business traveler, staying at the Suites is like being at home! The breakfast and staff are just the greatest! Great value and excellent facilities. I wish every city I travel too had one! Excellent place to bring the family along.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Humayun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Address: 2 Convention Center Plz, Saint Charles, MO 63303-2153
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Price Range: $158 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites

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