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“St. Charles trip” 4 of 5 stars
Review of Embassy Suites by Hilton St. Louis St. Charles

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Embassy Suites by Hilton St. Louis St. Charles
Ranked #3 of 19 Hotels in Saint Charles
Certificate of Excellence
Collierville, Tennessee
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“St. Charles trip”
4 of 5 stars Reviewed November 13, 2013

We had traveled about 6 hours, went to check-in the hotel told us we had a king suite, but we had a reservation was for two queens.After awhile the queen suite magical appeared. The room was great, two T.V.'s (the kids like that) nice big rooms,very clean. The bathroom was big also, the water pressure was good.But the beds were just full beds. The free breakfast was very good. This is a great hotel, I would love to stay again. I did find out that the hotel had over booked and were giving the rooms to other people.

Room Tip: A the rooms were good.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Cecilia_Lindsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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901 reviews from our community

Traveler rating
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See reviews for
297
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 9, 2013

My meeting was at Ameristar Casino but I choose to stay at this Embassy Suites instead because there is no smoke odor here, my rate includes an evening manager's reception, a full breakfast, and a complimentary shuttle to the casino. They plan to start charging for parking but since I fly in this will not make me change hotels.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ratherbetraveking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 9, 2013

As a business traveler, staying at the Suites is like being at home! The breakfast and staff are just the greatest! Great value and excellent facilities. I wish every city I travel too had one! Excellent place to bring the family along.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Humayun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry, Illinois
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 8, 2013

My Favorite Hotel!!! I love this Embassy Suites...it is run by a very professional staff that is friendly and helpful at all times. I take started taking groups here for our outings...and since then several of the families have rebooked for weekend getaways...Everyone is impressed with this hotel...There are hotels closer to the venues that we take our kids to..BUT...none better!!! This offers us SPACE (which is mega when you travel with kids!!) and the best breakfast chefs...they are funny and great with the kids. There is also a spa at this hotel and my families take advantage of that too!! This hotel is conveniently located right off the interstate and within 5 minutes I have a selection of several restuarants and shopping venues, not to mention the historic area...AND there is a casino 5 minutes away for anyone who likes this.....Go..you will not be dissappointed!!!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank slwiegand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton Twp. MI
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 30, 2013

Getting checked in was a breeze, the room was ready and clean, the hotel itself was clean as well, onsite restaurant and spa the staff was friendly and very helpful as well with information, the location was great, nearby casino, and shopping, the hotel provides a shuttle to the shopping area.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KayJay1mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 29, 2013

Being a Hilton Gold Member, I like to stay in Hilton properties, and this gem was among the best I've stayed at for an Embassy Suites Hotel, and it's an excellent value and they do it right. I experienced friendly staff, and great registration set-up where I was greeted as a Gold Member and handed a little bag of goodies. The lobby exceeds expectation for what you usually find in the Embassy Suites group. The hotel is relatively new, and you can tell, it almost smells like a new car inside, and I mean that in a good way. It is spacious, and the complimentary happy hour cocktail reception is very good with mixed drinks and pretty much all you could hope for, as well as a very good hot morning breakfast. It's obvious they take pride in providing a pleasing guest experience. The hotel is connected to a small conference center, and the only thing you might be concerned about is running into a large professional conference while you're staying there, but they had excellent house keeping services and my needs were easily taken care of. My only suggestion is that they could use a bit more ambiance in their hotel restaurant. If you want to stay on the outskirts of St. Louis, this is indeed a great choice (we were on our way to Iowa and it provided the perfect location traveling from Memphis). A plus is that the hotel is located just a couple of miles or so from the OLD St. Charles historic district with shops and restaurants and near the river, and I would highly recommend a trip to this area if you like that kind of thing. I've stayed at many, many hotels in and around St. Louis and this one is a gem.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank memfus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 26, 2013 via mobile

Friendly staff, large rooms. But it's age started to show. When you are comparing hotels in the area, you should factor in the terrific complimentary breakfast.
Great place for a overnight stay, but if you are looking to stay a week with a family consider else where.

Stayed February 2013
Helpful?
Thank 294JamesM294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Property: Embassy Suites by Hilton St. Louis St. Charles
Address: 2 Convention Center Plz, Saint Charles, MO 63303-2153
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites

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