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“Comfortable stay!” 5 of 5 bubbles
Review of Embassy Suites by Hilton St. Louis St. Charles

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Embassy Suites by Hilton St. Louis St. Charles
Ranked #2 of 19 Hotels in Saint Charles
Certificate of Excellence
Illinois
Level Contributor
86 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Comfortable stay!”
5 of 5 bubbles Reviewed December 18, 2012

We were able to check in early. Room located on 11th floor. We have stayed here before and continue to enjoy it. Only a couple of suggestions. The remote controls really lead you to purchase movies. We actually had to call for help to figure it out!!! Also, if you just want to eat the breakfast buffet and not stand line, you need to go to the omelet station for breakfast meats. learned this after we were done. It seemed they had a difficult time keeping items replenished. seems like they should have this figured out! Free happy hour was nice, with plenty of offerings.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank K P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,080 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • Any
English first
Iowa
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed December 18, 2012

The rooms here are very large and accomodate a family of 5 quite well. There is also the option for adjoining rooms which we appreciated since traveling with another family. We were really looking forward to the breakfast and were disappointed. The line for omelettes and pancakes was extremely long and not worth waiting. They needed more than one person in that area. The manager's reception is a nice feature and the snacks and drinks were free and staff were very friendly.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Staciele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewistown, MT
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 5, 2012

Stay here for work once a year for a convention. Twice the same front desk clerk, Sarah, was rude when simple requests were asked. "No, you cannot have a late checkout, as your group already has too many". Well, OUR GROUP fills many rooms, as well as the convention center. Bad business. I understand why late checkouts are troublesome. That isn't the issue. #1 Greet a guest at the front desk. Don't say, "Yes?" As if I am bothering you. #2 Be apologetic, not defiant, when you cannot grant a request.

Room Tip: Avoid a room by the elevator.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Jay-MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
missouri
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed December 2, 2012 via mobile

Room was great Beds are small and hot but eventually cooled off . The cooked to order breakfast was terrible , we stay here every year this year no waffles ( my grand kids favorite). The bacon was raw and now you have to ask for it , potatoes were cold omelet was flavorless and had raw egg in the middle this was so upsetting most of the reason we stay is for the bigger room and good breakfast Half of the choices on the serve yourself bar are gone I am a picky eater this makes me sad I will be looking for new hotel for my St. Louis stays

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank beachbumMissouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linn, Missouri
Level Contributor
370 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 bubbles Reviewed November 25, 2012 via mobile

Rooms are a good size and clean. All service was great including the repair person that had to come up to our room. Breakfast was the best I've had in a hotel like this. Only downfall was bar prices were extremely overinflated. Defintely would stay here again.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wolfeaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

Stayed for 4 nights to attend a conference next door. Nice modern hotel with a large atrium. Lots of free parking. Rooms (suites) are a good size. Fridge and microwave and coffee maker. 2 flat screen tv's. Comfortable bed.

No free wifi. Indeed, it seems that you pay per device as there is an individual code you get when you pay and log in. So, either choose which device you log in with carefully, or be prepared to pay for more than one. Between me and my wife we have 2 iPhones, 2 kindles, an iPad and a laptop. It would have been about $300 to link them all and allow synching of books, diaries, documents etc for the duration.

Nice restaurant with limited but adequate menu. Helpful and welcoming staff.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Phil_Dr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

We stay here every December and throughout the year and different times for weekend get aways. We take the shuttle over to Old St. Charles and shop/eat/drink and enjoy history in modern day charm. Very romantic place to stay and visit! Plan on a whole day for visiting all the stores/shops, go back to hotel for manager special (drinks & snack) then prepare for your evening! St. Charles offers live music and wonderful eataries to choose from.

Room Tip: All rooms are nice-if you have kids, reserve lower floors.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Property: Embassy Suites by Hilton St. Louis St. Charles
Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites

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